Top 25
Veterinary Technician Interview Questions
1. How do you handle an unhappy customer?
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Veterinary Technician
February 27th, 2014

A veterinary technician or veterinary technologist, (also called an animal health technician/technologist), is a person trained to assist veterinarians.
wikipedia.org/wiki/Veterinary_Technician
Veterinary Technician Interview Questions
2 of 25
Tell me about time you had a conflict with a team member. How did you handle it?
 
User Submitted Interview Answers
1.
Right now I have a T-Cup Yorkie, a Pomawa, Louisiana Catahoula Leopard Dog, Airedale terrier, two cats and a hamster. N growing up I always had digs and cats.
 
2.
I own two cats right now, one of which has CKD. She's on a special renal diet and I give her LRS sub-q twice a week at home. Her lab work has been WNL and stable since I've began managing it, and that was about five years ago.
 
3.
I have a cornsnake named Jasper that I have had for over 4 years. I also have two female rats that I enjoy. I have a dog, Elaine, that I absolutely love. She is so smart and willing to learn new things.
 
4.
I have always owned a dog and/or cat. Right now I have one dog and two cats.
 
5.
My family has labs and a beagle mix. The beagle mix is my problem child she has a lot of medical issues. We also have standardbreds that are retired. At school I assist in the management of the goat herd where we breed them and assist with kidding procedures.
 
Question
3 of 25
How would your co-workers describe you?
 
User Submitted Interview Answers
1.
I have worked with everything from feral cats, to monkeys, and even lions. I have a very wide range of skills I can bring to your organization. I am looking for a starting position in an environment that will allow me to continue to grow and learn in this profession and I feel your practice will really allow me to do that.
 
2.
I'm hard working, eager to learn, team worker,
 
3.
I love what I do, I am extremely dedicated to my job and always open to learning new things in the process of working.
 
4.
I have 14 years experience and I think that makes me valuable to your hospital. I have learned a lot through the years from various doctors and technicians that I can bring to your hospital as well as learn some new things from you.
 
5.
I'm an enthusiastic and eager learner, and I know being a tech is a life-long commitment to learning and keeping up to date on new advances in our field. I'm always excited to learn and try something new.
 
Question
4 of 25
Tell me about a time when you provided excellent customer service.
 
User Submitted Interview Answers
1.
I think it's will have its good and bad days. But I also it will be rewarding know that you helped heal a animal.
 
2.
I know it won't be easy, but it's something I'm passionate about. It's not all puppies and kittens, and a lot of our patients come to see us because they're sick. I want to provide animals with compassionate care.
 
3.
I am looking forward to working with animals but also the clients. I have been on the side of those clients and understand and empathize with their experiences. I'm sure it will be fast paced and require time management and multi-tasking.
 
4.
I think being a tech will be fun, stressful at times, and I will feel a lot of emotions. It will be a lot of hard work but it will also be rewarding. The goal is animal health, and there is nothing I wouldn't do to help an animal in need.
 
5.
Something different every day. I hope to keep on learning new techniques to better the practice.
 
Question
5 of 25
How do you handle stress?
 
User Submitted Interview Answers
1.
Getting 10 place out of about 150 people in s FFA competing in 2014 and gerontology accepted into Delhi.
 
2.
Earning my tech degree, passing the VTNE my first time and attaining my license so I can pursue my passion.
 
3.
Traveling the world and helping animals of all sorts on various continents. I was involved in a lion breeding & rehabilitation program a few years ago that aims to increase the African lion population in an impressive 4 stage program.
 
4.
I think making it this far in my life, obtaining a bachelors degree in biology as well as coming close to obtaining an associates degree for veterinary technician. Being a part of PTK honor society is a major accomplishment that I am very proud of.
 
5.
I am most proud of being able to raise my children and have a career.
 
Question
6 of 25
What 3 qualities in a veterinarians do you most admire? Why do you feel these qualities are important?
 
User Submitted Interview Answers
1.
I would like to emulate the qualities of niceness, professional knowledge, and how well they work with the animals.
 
2.
Patience, Compassion, and Optimism I believe all three are important because in the hardest of situations, using those traits, can make a big difference in the outcome of the situation.
 
3.
Always being eager to learn Team player.
 
4.
Traveling the world and helping animals of all sorts on various continents. I was involved in a lion breeding & rehabilitation program a few years ago that aims to increase the African lion population in an impressive 4 stage program.
 
5.
Compassion, patience, and confidence. Compassion is important for any job in the medical field, and it's important to show this not just to our patients, but to our clients as well. You have to be patient when you work with animals and other people. You don't want to rush and further frighten your patient and make the vet a bad experience for both them and your client. Confidence is always important, especially for a doctor or tech. Feel confident in your abilities to care for your patients and deal with clients.
 
Question
7 of 25
How do you determine the best treatment for an animal?
 
User Submitted Interview Answers
1.
I chose this profession because I love working with animals. The field that most interests me is taking care of the animals by feeding them cleaning the kennels and keeping them calm for their appointments.
 
2.
I love animals. They've always been my passion. I considered going into zoology, but saw there wasn't much of a calling. The medical aspect of the vet field also interests me, so it just made sense to become a tech and combine two things I'm interested in and passionate about.
 
3.
I love animals. It may sound weird but I feel like I have a connection when it comes to familiarizing myself with a new animal. I feel like I make a difference in this profession.
 
4.
I find human anatomy and secretions unintriguing to say the least. To be cliche I have always shown an interest in animal medicine, as my uncle is a vet. I think reproduction is very interesting. Equine dentisrtyr is also intruiging.
 
5.
I chose this profession because I enjoy working with animals. Ever since I was young I haven't liked seeing an animal sick or injured, and it would bother me if I tried to help it, but just didn't know what to do. The part about being a tech that most interests me would have to be helping the really sick animals, especially when they are able to recover because of what someone has done for them.
 
Question
8 of 25
If a vet asked you to do something that was outside of your job description, how would you respond?
 
User Submitted Interview Answers
1.
My aunt and uncle had to put their dog down a few years ago.
 
2.
There was a pomeranian that was only 2 years old and just very sweet. Unfortunately, her owners left her outside often for long periods. She became injured near her hind end and since she was outside all the time the wound became infected and maggots had started to eat away at her flesh. It was so sad to see an animal in that kind of condition.
 
3.
We have a severe parasite resistance problem at school.
 
4.
Seeing a cat that had a necrotic hole in her foot and the owner refused to amputate. We ended up putting her on heavy abx and nursing the wound and were able to save her limb!
 
5.
During my preceptorship at VSR, I remember a dog, Maggie, came in after being attacked by another dog. She was about a 50 kg mixed breed dog and had lacerations all on her neck, front legs, one of her ears was torn... We weren't sure if she was going to make it because her liver values were pretty poor. Her owner was so wonderful. He'd make the 40 minute drive to come visit her in the hospital every day she was there and just sit with her, try to get her to eat because she was reluctant to eat for us. Every time he came to see her she perked up and wagged her tail, despite being connected to several IVs, a urinary catheter, and bandages on her forelimbs, head, and neck. It was a long journey, but she made a full recovery. She was such a sweet dog and a wonderful patient, nothing but love and licks even when she was in such bad shape.
 
Question
9 of 25
How do you manage your time in the work place?
 
User Submitted Interview Answers
1.
When working in the veterinary hospital you have to be able to prioritize your work. I will complete tasks that must be done by a vet tech and then I will delegate other tasks that can be done by another coworker so as not to fall behind schedule.
 
2.
Whatever is the most important thing is done first. Taking an exam room, answering the phone, or washing surgery tools. If there is nothing to do, grab a broom. Stay busy and help wherever, whenever you can.
 
3.
I like to work efficiently and prioritize tasks to the best of my ability.
 
4.
I like to work efficiently and prioritize tasks to the best of my ability.
 
5.
I always make sure to do the most important or time limited jobs first, before moving onto the more time consuming or cleaning jobs. I also make sure to periodically check on any hospitalized patients.
 
Question
10 of 25
What would you do different with your career training if you could start over again?
 
User Submitted Interview Answers
1.
I would try to put in as many hours as possibly at as many places possible.
 
2.
I would study every aspect a little more harder, and not be scared to jump into things and try it. Knowledge is important but you learn the most by actual experience.
 
3.
I have not gone through training yet.
 
4.
I would not do anything differently other than enjoy my classes and the education I have obtained.
 
5.
I feel as though I have received very adequate hands on training. I would however, liked to have been able to do more work with inventory and nutrition.
 
Question
11 of 25
What will you do if you are working for a vet that only allots 15 minutes for routine visits/physical exams?
 
User Submitted Interview Answers
1.
I would make sure everything he or she needs is available in the room before he walks in and I do my job by obtaining a complete history.
 
2.
I would get everything done within them 15 minutes.
 
3.
I imagine I have to work efficiently to ensure that the 15 minute guidelines are stuck to.
 
4.
In this instance, it seems that preparation would be the utmost importance to keep the clinic running smoothly. For example, background information about the visit would be needed to be obtained before hand by receptionists, vaccines prepared before and a quick foot would be needed!
 
5.
The main thing to do is to get a history from the client since the last time the pet was seen, get a weight if not already done, and get a heart rate and temperature before sending the vet in with any information you think they may need.
 
Question
12 of 25
What are some goals you would like to accomplish in the next five years?
 
User Submitted Interview Answers
1.
I am looking for the animals to be a little difficult to handle.
 
2.
Learning something new everytime I walk in the door.
 
3.
I am looking to learn a lot more about equine medicine.
 
4.
I am most looking forward to learning new techniques and being able to expand on my knowledge. This will provide me with the challenges of getting to know new things and being able to remember everything that I have learned.
 
5.
Assisting nervous and challenging animals, becoming an independant and valuable staff member.
 
Question
13 of 25
What are some of the animals you've worked with in the past?
 
User Submitted Interview Answers
1.
Yes, its sad but my maternal instincts kick in and all I want to do is nurture it and make it feel better.
 
2.
Though it is always difficult to see an animal in pain, my purpose is to stay calm, assess the situation, and help in any way possible. In order to help you must remain composed and focused on the situation at hand.
 
3.
Yes I have seen a lot of animals in pain.
 
4.
Yes, it is part of the job. I of course would do my best to work with doctors and other staff to alleviate that pain if possible.
 
5.
I have seen animals in discomfort and pain before. I was the one who found my horse one afternoon after she had been rolling in the dirt and rocks for clearly a long time and had cuts and raw spots all over her. I also held her when the vet put her down. It was hard considering she was my own animal, but I think I did a decent job holding my composure. At school we castrate the goats using the burdizzo which is painful for them.
 
Question
14 of 25
How will you handle euthanasia?
 
User Submitted Interview Answers
1.
No I have not but am willing to learn.
 
2.
Most of the xrays I have assisted with have been digital so there have been no developing required.
 
3.
I have mostly worked with fully or partially digital X-rays, however we were taught in school how to develop from film. While I may not currently have the experience, I am very willing to learn.
 
4.
No, but I think it'd be pretty interesting.
 
5.
Yes, with an automatic processor.
 
Question
15 of 25
How do you feel about cleaning up after animals?
 
User Submitted Interview Answers
1.
At this point in my career, I have no interest in working in research.
 
2.
As of right now, I am not. I know I want to work with small animals.
 
3.
Yes I am. I am very curious about it but I think in the Vet field that we do research everyday just not as much as an actual researcher.
 
4.
I enjoy doing yoga, caring for my home with my three kitties, spending time with family and friends, reading, going on hikes, and Game of Thrones.
 
5.
If it has to do with animal care research yes.
 
Question
16 of 25
Give me a specific example of a time when you had to conform to a policy with which you did not agree.
 
User Submitted Interview Answers
1.
I honestly have not had any situation like this yet, but if it happened, I would try to look at the pros and cons of the policy and try to understand its purpose and why it is put in place.
 
2.
Unless it is against my morals I have no problem upholding my hospitals rules and regulations.
 
3.
Dog policy at the apartement community.
 
4.
This past season with my synchronized swimming job, I did not agree with my oldest athlete being offered a coaching position. I felt, as her coach, that she was not ready for the responsibility. However, due to the fact that she was taking over someone else's class, she was the only one available and I was forced to accept it.
 
5.
I did it within the framework of the policy but then spoke with co-workers and supervisors after.
 
Question
17 of 25
Tell me about a time when you had to go above and beyond the call of duty in order to get a job done.
 
User Submitted Interview Answers
1.
Very critical patient, ex-lap earlier that day with a whole bunch of weird in there. Probably cancer, we took biopsies. We werent an overnight clinic and owners didnt want to transfer, and doctor didnt want him to go home. Came in after hours to check in.
 
2.
On Boxing day working in the retail industry it was incredibly fast paced and the team really had pull together in order to make it through the day.
 
3.
The company decided to dedicate a month to feline health awareness. I took the opportunity to create an educational presentation for our clients and their guests.
 
4.
Work after hour and cut lunch time where possible.
 
5.
Once someone asked me to tidy up on of the back rooms in a clinic. I cleaned the room pretty much from top to bottom. I had mainly been asked to clean the floor and get rid of any excess pet hair and I swept and mopped the floors and wiped and re-organized shelves.
 
Question
18 of 25
Why are you the best person for this position?
 
User Submitted Interview Answers
1.
I have the skills and attitude that you are looking for. I am dependable, hardworking and compassionate. I'm easy to get along with and work great in a team environment.
 
2.
I feel that my passion for animal health and my strong communication skills will positively contribute to your hospital's success.
 
3.
Experience working with critical care patients, attention to detail, thinking on my toes, abililty to multitask and meet demmands of a busy day My passion for animals and for veterinary medicine.
 
4.
I believe that I am the best person for this position because I have 5 years experience working in an animal hospital and your hospital philosophy resembles my own in that I believe the best form of care is preventative through client education.
 
5.
I am hard working, dedicated, I have strong leadership skills, I enjoy working with others and I always strive for my very best and I know I will excel at your practice.
 
Question
19 of 25
Why do you want to work at our clinic?
 
User Submitted Interview Answers
1.
I had a patient get very light under anesthesia abruptly I turned up the gas gave 5 quick breaths and they were back down and then I ran the iso at a slightly higher rate to prevent it from happening again.
 
2.
Enucleation- anesthesia induced arrythmia. HR went from 200 to 20 within 10 seconds. Dr stopped cutting, we got an ecg on him, wasnt doing well, dr wanted every machine and a stethescope on him, wasnt leveling out so we woke him up. TPLO- HR steady at 80-90, pressures fine. Adjusting iso %, no change. HR dropped to 45-50, gave atropine, everything went up.
 
3.
During my stay in Nicaragua I assisted a vet with spays and neuters. We were doing a routine spay on an older dog and shortly after I administered the anesthesia the dog went into cardiac arrest. I administered CPR immediately and when there was no change the vet administered CPR as well. The dog did not survive.
 
4.
Yes I have and we acted quickly upon the situation and was able to recover the error in a timely manner.
 
5.
I have been fortunate enough so far, that I have not had anything go wrong during a procedure.
 
Question
20 of 25
What specialized area did you focus on during your studies? Why?
 
User Submitted Interview Answers
1.
Animals almost never respond in the same way. Each dealing with an animal must be taken on an individual basis.
 
2.
I have had experiences dealing with animals my entire life. When I was young I had every pet imaginable, from guinea pigs to even a pony in my yard. When I was in junior high and high school I volunteered at a wildlife center rehabilitating native California wildlife and educating the public. Six years ago I decided to become involved in veterinary medicine due to my love of animals and strong interest in the medical aspect involved.
 
3.
I grew up on a small farm and have worked with many different types of animals: dogs, cats, horses, cows, chickens, ducks, geese, and even a few hamsters. I have also had the chance to handle mice, rats, ferrets, snakes, and turtles.
 
4.
Cat rescue for 35 years. Feral cat socialization. Tech assistant for an all cat practice. Working with sick and injured animals. Working with my own dogs. Restraint, volunteer at local shelter preparing animals for offsite by giving vaccines, running tests, behavior assessment, socialization.
 
5.
Ive dealt with animals my whole life, raising from newborns to old age. Bottle feeding, feeding daily, medications.
 
Question
21 of 25
How do you maintain accurate patient records?
 
User Submitted Interview Answers
1.
Growing up with horses and cows, I have had to make a few split second decisions based off the reactions from an animal. I have almost been run over by large animals a few times.
 
2.
Boring old fart that I am.Good afternoonShe competed in five Olympics,09 of a second. Biscuits and scones; afternoon selections will gather cookies.
 
3.
IC injection when I was in the clinic alone and a dog had arrested.
 
4.
When I was offered a salon position she told me I had to get back with her within 30 min or I was going to lose the opportunity because there were others interested also.
 
5.
When I thought a bandage was too tight I cut the bandage so much so that at that point it was no longer usable and good thing I had because it was turning the patients leg cyanotic.
 
Question
22 of 25
What do you do when you are working with a scared animal?
 
User Submitted Interview Answers
1.
Absolutely, I do very well in a fast paced environment and doing everything efficiently. I feel that my past employers has taught me very well in being fast but also efficient.
 
2.
Yes, patient care is always the top priority, but I have developed effective time management skills and I will be able to efficiently split my time between required tasks and still be successful.
 
3.
Yes am capable of perfoming multitask by setting up an action plan that would enable me to cope with pressure.
 
4.
Depending on the tasks given, however I will try my hardest to get everything done in the time allowed, with my priorities given to any sick or injured animals in the care of the clinic.
 
5.
Yes, I can multitask very well.
 
Question
23 of 25
Give me an example of a time when you failed.
 
User Submitted Interview Answers
1.
I have tried to set up a work out or exercise schedule for myself to keep in shape over the summer and I have not been able to stick to it.
 
2.
Becoming an Arbonne Sales Rep... Thought I could work with people who were looking to be beautiful on the outside but found I like people for what was on the inside.
 
3.
Getting the lead tech position.
 
4.
I had tried to be apart of another veterinary services office a few years ago out of highschool and they told me that I had no business trying to be apart of that just out of highschool, they didn't think my experience raising wild animals was enough.
 
5.
Trying to organize and complete more than five tasks in my head.
 
Question
24 of 25
Describe a time when you anticipated a problem and took measures to prevent it.
 
User Submitted Interview Answers
1.
Coaching synchronized swimming there are always potential problems. If I anticipate that one of my swimmers will not be able to stay above the water in the deep end, I give everyone life-jackets or a noodle. A lot of the sport is finding the dangers or problems before they happen and preventing or minimizing them.
 
2.
Being an introvert, I believe anticiapted potential problems are going through my head around 10 times a day,
 
3.
In the clinic at school, the clinic is attached to multiple rooms. When taking an animal out to do something, I close the doors to other rooms.
 
4.
Cat transfer from cage to vet office via cage... Anticipated stress on cat so I used a towel to cover cage and stayed as far away from the dogs as possible. Went slow when removing cat from cage making sure there was no stressful issues near by.
 
5.
Daily, when you can tell a member is already adjetated and upset, you try everything you can to turn their day around.
 
Question
25 of 25
How would you perform this procedure?
 
User Submitted Interview Answers
1.
Its really hard to say. I try my very best to find the best possible solution to a problem, and If I do miss a obvious solution, I usually have really great team members that help me find a solution and I try not to make a big deal about it because its also a learning experience and next time I will know what to do.
 
2.
I used to love playing mind games and puzzles, but I often wouldn't be able to find the answer because I was looking too closely. It was only when someone would point it outthat I realized how obvious that answer would be.
 
3.
Diligence to make sure stress inducing issues are resolved before handling and treating a cat.
 
4.
When I explained that a patient had not been vaccinated for rabies and 3 years that it did not occur to me that the vaccine was a three year and that the patient was not due for another 4 months.
 
5.
I have never done this. I am a critical thinker and problem solver, I have developed an excellent skill set from business schools which I attended before college.
 
Contributing Author
Elisabeth Walter
HR Consultant

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