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Tell me about a time when you had to go above and beyond the call of duty in order to get a job done.
Vet techs are expected to give great care to their customers and their animals. They need to be flexible, hard-working and willing to deal with the smelliest, dirtiest of situations. They need to be accurate, decisive and smart. With all of these qualities in mind, think of an example that might apply to your new role. Examples of providing amazing customer service to turn an upset customer into a happy one or staying late to finish a project when everyone else went home are both great ways to show you went above and beyond. Take some time to prepare a couple of examples you might use in your interview.

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User-Submitted Answers

Tell me about a time when you had to go above and beyond the call of duty in order to get a job done.
When working in wildlife rehab, you often encounter baby birds that require frequent feedings once every half hour. With no volunteers or interns for the day, I had to make sure all 300 patients were fed in a timely manor as well as provide the daily medications and cleanings. I was able to multi task in a way that allowed me to succeed at providing the best possible care for each patient at that time.
I worked harder then 2 hours.
I had to stay at work until 11 on a school night with a huge test the next day to help my coworkers close and get the store ready for a FOC the next day.
There was a day where we had to do an emergency surgery and we were extremely behind on our closing duties so I immediately started to get as much done as I could to get everyone out on time.
I took director full resposibilities when the YMCA had no one else to run the before and after school programs, which meant taking on double the hours.
On Boxing day working in the retail industry it was incredibly fast paced and the team really had pull together in order to make it through the day.
Very critical patient, ex-lap earlier that day with a whole bunch of weird in there. Probably cancer, we took biopsies. We werent an overnight clinic and owners didnt want to transfer, and doctor didnt want him to go home. Came in after hours to check in.
Work after hour and cut lunch time where possible.
July 4th 2014 every single person was out of the station looking for the survivors of a huge boating accident where there were several fatalities and I had to stand an 12 hour communications watch as opposed to a 3 hour watch.
The company decided to dedicate a month to feline health awareness. I took the opportunity to create an educational presentation for our clients and their guests.
4. Once when I was in the 8th grade I wanted to go to a private school and it cost a lot of money so I went for a scholarship. I had to prove I deserved the money over others and so I typed letters I had interviews and I had to fill out forms before the deadline. I had to be the best to get into the school I wanted and by putting in the effort I managed to get the scholarship.
I always go above and beyond. There has never really been a "bell" in my 40 years of work experience You do what needs to be done.
Woking at least 4 hours later than scheduled.
When my supervisor was on vacation for almost 2 weeks, she put me in charge to run our small credit union branch, I had to figure out how to order money, and do every job that she did weekly.
I was the manager at a retail store and was extremely short staffed but was not allowed to hire any more employees. I once came into the store with one other person at 6 a. M to prepare the store for a big sale that day. I also worked an open to close and stayed late to make sure the store was clean and ready to go for opening the next morning.
One owner couldn't afford to do surgery on his dog's broken leg so I researched different insurance and payment options and organizations that could help him. He was able to get the help he needed to pay for his dogs operation.
There was a time that I looked for a clients cat for over an hour after I got off of work because the client thought it would be a good idea to open a carrier to let the pissed off cat out in the back seat and on top of that leave the driver door open. There were no one else who could help at the time.
Once someone asked me to tidy up on of the back rooms in a clinic. I cleaned the room pretty much from top to bottom. I had mainly been asked to clean the floor and get rid of any excess pet hair and I swept and mopped the floors and wiped and re-organized shelves.