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Veterinarian School Mock Interview

Question 20 of 52 for our Veterinarian School Mock Interview

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Question 20 of 52

Put yourself in the position of a qualified vet. What would you do if an animal was brought into the surgery, having been hit by a car, and the owner refuses to pay for treatment? Would you still treat the animal?

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Advice and Examples: Put yourself in the position of a qualified vet. What would you do if an animal was brought into the surgery, having been hit by a car, and the owner refuses to pay for treatment? Would you still treat the animal? For a Veterinarian School Interview Question.

  1. 20.

    Put yourself in the position of a qualified vet. What would you do if an animal was brought into the surgery, having been hit by a car, and the owner refuses to pay for treatment? Would you still treat the animal?

      How to Answer

      This question is a situational based question, asking you to answer as if you were the vet. In answering this question it is recommended that prior to your interview you research processes and procedures in relation to non-payment for treatment so that you can show a knowledge and understanding of the role. This shows the interviewer that you understand the position and have researched the correct process that needs to be followed.

      Answer Example

      "In this situation, I would strongly recommend the animal be treated and explain the need for this to the owner. I would try to ascertain why the owner does not want to pay, as it could be due to financial difficulty, in which case I would recommend a payment or deferred payment to aid the situation. Ultimately my goal would be to reach a solution that benefits the animal"

      12 Community Answers

      Anonymous interview answers with our interview experts feedback

      Anonymous Interview Answer

      "I think it would be important to ensure they are aware of the recovery rate of treatment and that it has been explained so that the owner understands. I also think it would be important to find out why they're refusing to pay as if it is due to a financial issue; it may be possible to get charities involved."

      Rachelle's Feedback for the Answer Above

      Excellent thinking! Your answer highlights the fact that you are an analytical thinker and that you can approach your clients with data as well as tangible solutions.

      How would you rate Rachelle's Feedback?

      Anonymous Interview Answer

      "Ultimately, this animal is under my duty of care, and it is my priority to ensure the welfare of this animal. I would try to come to a compromise with the owner or learn if it was due to financial difficulties. Then, I would discuss the situation from there, making sure that the solution is one in the best interest of the animal. Depending on the accident, if the animal had pet insurance, that could be an option for the owner."

      Rachelle's Feedback for the Answer Above

      Very well thought out response. Well done!

      "Ultimately, the animal would be under my care, and it would be my priority and duty to look after the welfare of this animal. If the owner could not afford surgery, there are options such as pet insurance or payment plans that we could work through after the fact."

      How would you rate Rachelle's Feedback?

      Anonymous Interview Answer

      "This is a very difficult situation, since as a veterinarian, we want to help all animals, but we are limited by the financial limits of the owners. I would have an itemized quote for similar work done, and depending on the severity of the injury, I would also present the option for euthanasia, I would emphasize the animal's welfare as my top priority."

      Rachelle's Feedback for the Answer Above

      You make an important distinction, which is making the animal's welfare your top priority. It's a challenging situation, indeed, but you give a caring yet professional answer.

      How would you rate Rachelle's Feedback?

      Anonymous Interview Answer

      "If I were put into this situation, I would quickly try to determine why the person did not want to pay for the treatment. If it were due to financial reasons, I would suggest different payment plans or even getting into contact with rescue centers after the surgery is performed to see if they would help. If they did not want to pay because they felt the damage was too severe, and there is a slim chance of recovery, I would suggest euthanasia. If the surgery would help, then I would inform them of the high recovery rate and why."

      Rachelle's Feedback for the Answer Above

      You show a strong ability to assess various outcomes while providing reasonable solutions for all. Great response!

      How would you rate Rachelle's Feedback?

      Anonymous Interview Answer

      "This is an emergency situation. Veterinarians are obliged to provide a level of treatment so the pain felt by the animal is reduced, at least for the short-term. After doing the most I could without payment, I would then ask the owner their reasons for refusing to pay. If it is due to lack of funds I would try to offer an affordable treatment with an appropriate payment plan or suggest that they ask for help from a charity. My utmost concern would be doing what is best for the animal, and so I would do everything in my power to find a way to treat them."

      Rachelle's Feedback for the Answer Above

      Your answer is well thought out and shows that you have a solid understanding of care requirements in your region. It's great that you are ready to give your clients suggestions to fund needed care.

      How would you rate Rachelle's Feedback?

      Anonymous Interview Answer

      "As the RCVS code states, the veterinarian's first consideration should always be animal welfare. Therefore, it is in my best interest and professional responsibility to assure the most compassionate response for the animal is carried out. I would explore different options for them, such as charities that provide financial aid for treatment. If this is not possible, I would suggest euthanasia, since it is most likely cheaper and will end the animal's suffering."

      Rachelle's Feedback for the Answer Above

      Good - your answer is straightforward and clear. Your understanding of the RCVS code is strong, and the interviewer should appreciate that you lean on facts when forming your responses.

      How would you rate Rachelle's Feedback?

      Anonymous Interview Answer

      "The health and welfare of the animal are paramount, and this particular animal may be in a lot of pain or suffering after a car accident. If the owner refuses to pay for treatment, I will see if they are insured or a suitable payment plan for them to follow. I will explain to them the severity of the injury and how the surgery is necessary, but if they are still not willing to pay, I would ask if they have any friends or relatives that would offer financial aid. It is also worth looking into whether charities such as the RSPCA, PDSA, or Bluecross can offer any help to the owner. At the end of the day, I cannot force the owner to opt for the treatment, but I would look into every possible option for treating the animal."

      Rachelle's Feedback for the Answer Above

      It sounds like you would explore many options and do everything in your power to help the patient in this hypothetical situation. Your professional tenacity and knowledge of available resources come through very well in this response.

      How would you rate Rachelle's Feedback?

      Anonymous Interview Answer

      "When finding out that the owner is unable to pay for the surgery, I would like to find out the reason as a way to help the owner. If they refuse to pay because they are not able to afford the upfront cost I would recommend a payment plan such as Care Credit. If they do not qualify for this type of payment option, I would seek out help from charities for this type of case. In the end, I want to help the owner help their animal in whatever way that I can."

      Stephanie's Feedback for the Answer Above

      Your response shows solid problem-solving skills and compassion for the pet's owners. This is well-rounded and shows your ability to handle uniquely challenging situations as they arise.

      How would you rate Stephanie's Feedback?

      Anonymous Interview Answer

      "My primary responsibility as a vet is animal welfare. This is why it is my duty to give the animal sufficient treatment. I would explain to the owners the severity of the situation and the animal's injuries. I would then try to understand why the owner refuses to pay the fees for the treatment; this is most likely due to a poor financial situation, which I constantly witnessed during my work placements. If this is the case, then I would suggest seeking help from a charity to fully or partially fund the treatment."

      Amanda's Feedback for the Answer Above

      "I can sense your compassion and love of animals in your answer. You can build on this answer by sharing that you also understand that, as a qualified professional, it's important to ensure you can continue caring for animals by operating within a sustainable business model. Talk about the steps you'd take to ensure payment, such as discussing the potential treatment options and cost before performing the service to help the owner understand the cost, collecting a set deposit amount before treatment, and requiring clients to sign a financial policy that outlines what happens when bills go unpaid."

      How would you rate Amanda's Feedback?

      Anonymous Interview Answer

      "Animal welfare has to come first, therefore I would urge the owner to pay for the treatment. This is because the pet is in pain which doesn't agree with the 5 freedoms. I would enquire with the owners about the reason behind them not wanting to pay. If it was for financial reasons I would discuss the different options such as payment plans and charities eg. blue cross and PDSA. The main focus is getting the animal treated according to the animal welfare act. The animals' welfare should be considered first."

      Amanda's Feedback for the Answer Above

      This is a solid response to a situational question. You've clearly stated that animal welfare is the most important factor to consider and shared the financial options you would offer to collect payment. Consider researching the business procedures related to handling non-payment as this illustrates a deeper understanding of the veterinarian role and business operations insight.

      How would you rate Amanda's Feedback?

      Anonymous Interview Answer

      "The number one goal of a veterinarian is to reduce the suffering of an animal. In this scenario, I would recommend different payment options, such as pet insurance plans. I could also recommend different charities that the owner could reach out to. At the end of the day, if no treatment can be afforded, I would have to recommend humane euthanasia, as it would be the most compassionate choice for the animal."

      Chad's Feedback for the Answer Above

      Great answer! It sounds like you would explore many different options to assist the owner in covering the cost of the treatment, and do everything in your power to help reduce the suffering of the animal in this hypothetical situation. Your knowledge of available resources and the RCVS Code are evident in this response.

      How would you rate Chad's Feedback?

      Anonymous Interview Answer

      "I would still attempt to treat the animal to the best of my ability. Depending on whether this was a private or corporate practice could change pricing and be able to assist the owner in financial aid. I would discuss with the owner as far as financial means what they could cover and how to ensure we can still treat it properly."

      Stephanie's Feedback for the Answer Above

      This is a tricky situation to be faced with as a vet, and you do a good job of sharing a thorough, well-rounded response. If you have any suggestions or ideas for how the owner could find financial assistance to cover this treatment, you may wish to be a bit more specific and actionable by including that information in your response as well.

      How would you rate Stephanie's Feedback?