35 Vascular Technologist Interview Questions & Answers
Below is a list of our Vascular Technologist interview questions. Click on any interview question to view our answer advice and answer examples. You may view six answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.
Behavioral
1. What is your greatest weakness?
How to Answer
Interviewers ask this question to see that you are self-aware and can identify an area that can be improved upon and what steps you are taking to make your weakness a strength. Identify a weakness relevant to the job, but one that will not hinder you from being offered the position or succeeding in the role. Be sure to end your response with the positive steps you are taking to improve yourself.
Written by Krista Wenz on November 11th, 2021
Answer Example
"My greatest weakness is delegating tasks to others. I am very independent and feel that I need to do every task myself. I realize this can be a problem when others want to help, and I have been told by previous coworkers they feel like I don't trust them to assist me. I understand in the field of vascular technology I mostly work independently. But, in the future, I would like to work in management and I will need to learn to delegate tasks. What I am doing to improve this is I enrolled in a management workshop that will teach me how to delegate and be a successful manager."
Written by Krista Wenz on November 11th, 2021
Behavioral
2. How do you handle stress and pressure?
How to Answer
Stress and pressure are parts of any job, and the interviewer wants to see how you handle them. They want to ensure that you remain calm under pressure and that stress or pressure will not interfere with your work. Describe how you maintain your composure and don't break down under stress, giving an example of a high-pressure situation that you handled well.
Written by Krista Wenz on November 11th, 2021
Answer Example
"I handle stress and pressure very well. Going through six years of school and graduating at the top of my class while working a part-time job proves that I can remain calm and focused on the task at hand. I handle stress by staying organized, and if I am in a stressful situation, I take a deep, calming breath and focus on the problem that needs to be solved."
Written by Krista Wenz on November 11th, 2021
Behavioral
3. Do you consider yourself a compassionate person?
How to Answer
Being a compassionate person is an essential quality for a vascular technologist to have. You work with patients who are ill, scared, and concerned about what their diagnosis and quality of life might be. You must be compassionate to their needs and the needs of their family members and provide reassurance when needed. You also must be compassionate with your coworkers and supervisors. Give an example of how you are compassionate to others.
Written by Krista Wenz on November 11th, 2021
Answer Example
" Yes, I consider myself a very compassionate person. I think everyone in the medical field needs to have compassion for others. I demonstrate compassion by listening to my patients, addressing their and family members' concerns, and offering support and reassurance. I genuinely feel empathetic towards others, and that is the reason I decided to pursue a career in the medical field."
Written by Krista Wenz on November 11th, 2021
Behavioral
4. What is your greatest strength?
How to Answer
This question is commonly asked during interviews. The interviewer wants to hear what you consider your greatest strength as it applies to the position. Review the job announcement and see what keywords are used for their ideal candidate under job requirements or qualifications. If the company is looking for a dependable vascular technologist with strong interpersonal skills, above-average technical writing skills, and excellent customer service skills, you will choose one of those as your greatest strength. Give an example of how your greatest strength will be beneficial to their organization.
Written by Krista Wenz on November 11th, 2021
Answer Example
"I believe my greatest strength is my interpersonal skills. I can work with a variety of personalities and collaborate and work well with others. I have excellent communication and decision-making skills, I provide comfort to those who need it, I am patient, and I actively listen to those who are speaking."
Written by Krista Wenz on November 11th, 2021
Behavioral
5. How well do you work on a team?
How to Answer
Since the position of vascular technologist requires you to work independently as well as part of a multidisciplinary team, the interviewer wants to make sure that you work well with others. Describe the experience you have working on a team, whether in a work environment, athletic, or educational team.
Written by Krista Wenz on November 11th, 2021
Answer Example
" I work very well on a team and enjoy collaborating with others. Since I was thirteen years old, I have been involved with team sports, I was a member of the Girl Scouts, and in high school, I was on the chess and debate teams. Those experiences set me up to work well with others, and it has continued into my professional life."
Written by Krista Wenz on November 11th, 2021
Behavioral
6. How well do you work with people?
How to Answer
When working in healthcare, you must have excellent interpersonal skills and work well on a team. As a vascular technologist, you need to communicate and work well with people since you will be working with patients, coworkers, physicians, and family members. The interviewer wants to hear that you have the interpersonal and communication skills needed for the position.
Written by Krista Wenz on November 11th, 2021
Answer Example
"I work extremely well with people, and have often been described as a people person. I work well with various personalities and cultures and have always had excellent performance reviews. I have a letter of recommendation from my previous employer who said that customers would always request me as their server because I was nice and cheerful to be around."
Written by Krista Wenz on November 11th, 2021
Direct
7. Why did you leave your last job?
How to Answer
The interviewer wants to understand why you left your last place of employment. They want to know if you were fired, let go due to other reasons, or if you voluntarily left. You need to answer honestly but avoid saying anything negative about your previous employer or coworkers. If you were fired, explain what happened and the lesson you learned from that experience.
Written by Krista Wenz on November 11th, 2021
Answer Example
" I left my last place of employment because I started going through the vascular technology program and could not work full-time while attending school. My previous employer did not have a part-time position, so I gave notice and focused my energy on completing the program. I left on good terms and am still in contact with my former employer and coworkers."
Written by Krista Wenz on November 11th, 2021
Direct
8. If hired, are you available to work weekends and holidays if needed?
How to Answer
Typically, if a position requires working weekends and holidays, it will be posted on the job announcement. The interviewer wants to know that you would be available to work weekends and holidays as needed if they hired you. vascular technologists will often work odd hours as they may need to be available for emergency patients. It depends on where you will be working as to what hours are required by the employer.
Written by Krista Wenz on November 11th, 2021
Answer Example
"Yes, if hired, I am available to work weekends and holidays if needed. I do not have any outside obligations that would keep me from working whenever you would need me."
Written by Krista Wenz on November 11th, 2021
Direct
9. Sometimes, this position requires travel. If hired, are you available to travel?
How to Answer
If a position requires travel, it will often be listed on the job announcement, so you may already know that requirement. The interviewer wants to hear that you are available to travel when needed. If you have other commitments such as a second job, school, or childcare to arrange, explain how you are open to travel with a bit of notice so you can notify your professor, rearrange your schedule at your other job, or line up someone to watch your child.
Written by Krista Wenz on November 11th, 2021
Answer Example
"Yes, I am available to travel when needed. I do not have other commitments that would keep me from traveling, and one of my favorite things to do is visit new places."
Written by Krista Wenz on November 11th, 2021
Direct
10. Why are you the best candidate for us?
How to Answer
There are likely many qualified candidates applying to the position. The interviewer wants to hear why you are unique and why they should hire you over the other candidates. Review the job announcement and see what qualifications the company is looking for in their ideal candidate. Highlight your skills, experience, and strengths that make you a better candidate than others.
Written by Krista Wenz on November 11th, 2021
Answer Example
"I am the best candidate for you because I meet and exceed your requirements for the position. You are looking for a vascular technologist with at least one year of experience, and you prefer them to speak Spanish and have an active credential issued by the ARDMS. I have five years of experience working as a vascular technologist and am highly proficient in performing various vascular ultrasound exams. I am certified by the ARDMS, have BLS certification, and became fluent in Spanish while living and volunteering in Ecuador for three years."
Written by Krista Wenz on November 11th, 2021
Direct
11. Do you have reliable transportation?
How to Answer
Asking if you have reliable transportation is an acceptable question for interviewers to ask if it is part of the job requirement. They cannot ask if you have a vehicle, but they can word it differently by asking if you have reliable transportation, such as a taxi, bus, bicycle, car, motorcycle, or walking. Describe what form of transportation you use and reassure the interviewer that they can rely on you to be to work on time if hired.
Written by Krista Wenz on November 11th, 2021
Answer Example
"Yes, I have reliable transportation and can be counted on to be on time for my shift, if hired. I have a 2019 Toyota Prius and have never had any mechanical problems with it. I follow the regular maintenance schedule and have AAA roadside assistance if I ever have a flat tire or if another issue came up."
Written by Krista Wenz on November 11th, 2021
Direct
12. What do you know about our organization?
How to Answer
Before any job interview, you want to learn as much as you can about the organization. Find out who the CEO is, how many facilities they run, how many employees are on staff, when the company was founded, the types of clients they serve, their mission statement, etc. You can find most of this information from the job announcement, the company website, online reviews, visiting the organization, and talking to staff. Show the interviewer that you have done your homework while briefly describing the key points of their organization.
Written by Krista Wenz on November 11th, 2021
Answer Example
"Your organization was founded in 1981 by Doctor Gunther. Your CEO is Janet Rutledge, who has held the position for 18 years. You have over 2,000 employees and 500 volunteers at your 290-bed acute care facility, and your motto is you believe excellent people make excellence happen. Your comprehensive open heart and cardiac program have been recognized for excellence by many organizations, including the American Heart Association, and you were the first hospital in the area to develop such a program."
Written by Krista Wenz on November 11th, 2021
Discovery
13. Tell me something about you that is not on your resume.
How to Answer
It is hard to fit all of your accomplishments and achievements on your resume. The interviewer wants to go deeper into your background and learn more about your personality and attributes to determine if you will be a good fit for their organization. Some examples are to describe your company loyalty or share a personal hobby or activity you enjoy doing. If you will be working in a team environment, you could mention how you were the captain of a sports team, the editor of a school newspaper, or a member of the debate team.
Written by Krista Wenz on November 11th, 2021
Answer Example
"Something that is not on my resume, but I am proud of, is I have volunteered as a coach for my son's soccer team for the past five years. When I took over as coach, the team had never won a game. Since I began coaching, the team has won 80% of their games. The players' morale, skills, and team spirit have also improved greatly."
Written by Krista Wenz on November 11th, 2021
Discovery
14. How would your former employer describe you?
How to Answer
The interviewer asks this question to determine if you can make a lasting impression on others and that your former employer saw you as a valuable employee. You can use a past performance review or letter of recommendation for your response, using keywords that your former employer used to describe you.
Written by Krista Wenz on November 11th, 2021
Answer Example
"In my last performance review, my previous employer described me as intelligent, dependable, and a valuable asset to the company. They wrote that I have never been late or called off work in the three years I worked for them and that I am an excellent communicator with a great bedside manner."
Written by Krista Wenz on November 11th, 2021
Discovery
15. What are your career goals?
How to Answer
The interviewer asks about your career goals to gain insight into your professional development and your longevity with their company. If you do not plan on continuing your work with their company as part of your career goals, you may be overlooked as a candidate since it is expensive to hire and train new employees. If you plan to further your education and advance your career, be sure you highlight the timeline and how you plan on growing within their organization if they offer that opportunity. If you do not have any career goals at this point in your life, describe how you want to gain experience in the field, keep up with the latest technologies, and become the best vascular technologist you can be.
Written by Krista Wenz on November 11th, 2021
Answer Example
"In the next three to five years, my career goals are to receive an Advanced Certificate in Cardiac Sonography and move up to a training position within your department. After receiving more experience as a trainer, I would like to promote to a managerial position in the next eight years."
Written by Krista Wenz on November 11th, 2021
Discovery
16. What do you do to keep up with the latest technology in this field?
How to Answer
Technology is constantly changing in the medical field. There are new software programs to learn, artificial intelligence and virtual reality advancements, wearable technologies to aid in patient monitoring, and improvements in ultrasound technology. The interviewer wants to hear how you keep up with the changes and advancements, whether it is by attending conferences, reading publications, subscribing to particular blogs, or participating in forums.
Written by Krista Wenz on November 11th, 2021
Answer Example
"I stay up-to-date with the latest advancements in technology by attending an annual vascular technology conference where I learn about the newest technology and predictions for the future. I also follow a blog that highlights the latest research and participate in an online forum for vascular technologists."
Written by Krista Wenz on November 11th, 2021
Discovery
17. What do you enjoy doing for fun?
How to Answer
To gain insight into your personality, the interviewer might ask what you do for fun, what you do on your days off, or what activities and hobbies you enjoy. Your answer also shows the interviewer that you have healthy ways to de-stress and that you will be a good fit with the organization if hired.
Written by Krista Wenz on November 11th, 2021
Answer Example
"I enjoy a variety of fun activities and hobbies. I spend a lot of time on my days off enjoying nature with my family while riding bikes, fishing, sailing, and playing golf. I also like building model airplanes with my son, gardening, and reading murder mysteries and westerns."
Written by Krista Wenz on November 11th, 2021
Discovery
18. What three words would your former coworkers use to describe you?
How to Answer
You might be asked this question if the interviewer wants to hear about your personality and the positive qualities that you would bring to their organization. Think about how your former coworkers would describe you and choose three words that are relevant to the position, with examples of why you chose those words. Avoid using terms such as comical, goofy, quirky, lazy, or other words that could have a negative tone to the interviewer.
Written by Krista Wenz on November 11th, 2021
Answer Example
"Three words my former coworkers would use to describe me are intelligent, dependable, and hard-working. I believe they would choose intelligent because they would come to me with complex questions. Dependable because I was always at work half an hour before my shift started and never called in sick, and hard-working because I would always volunteer for overtime or extra shifts when needed."
Written by Krista Wenz on November 11th, 2021
Discovery
19. Why do you want to work for this organization?
How to Answer
Before your interview, you should research all that you can about the organization. Review the job announcement, company website, online reviews, and news articles about the organization. Find something that makes the company stand out from other organizations and which attracted you to apply for the position. Avoid talking about the wage or benefits package. Instead, talk about how they utilize cutting-edge technologies, have a specialized team, or were the first organization in the industry to develop a specific procedure.
Written by Krista Wenz on November 11th, 2021
Answer Example
"I want to work for your organization because you are known in the field as providing state-of-the-art, comprehensive, and non-invasive laboratory services throughout the region. I am also attracted to your education division and how you provide on-the-job training to all of your partners and team members to keep everyone updated on the latest ultrasound technologies."
Written by Krista Wenz on November 11th, 2021
Discovery
20. How would you describe your former supervisor?
How to Answer
When interviewers ask this question, they want to hear that you find good qualities in people and don't talk poorly about your former supervisor. Responding positively shows that you will be pleasant to work with and that you have a good character. Also, the good qualities you use to describe your former supervisor are generally qualities that you possess and identify with, giving the interviewer insight into your personality traits.
Written by Krista Wenz on November 11th, 2021
Answer Example
"I would describe my former supervisor as an excellent role model. She was compassionate, understanding, honest, and she had an excellent way of leading the team. I appreciated the fact that she had a lead by example approach and a strong work ethic, and I learned a lot about leadership working with her."
Written by Krista Wenz on November 11th, 2021
Discovery
21. Why did you choose to pursue a career as a vascular technologist?
How to Answer
The interviewer wants to hear what motivated you to pursue a career as a vascular technologist to see how you were introduced into this field. You may have a mentor or guidance counselor who encouraged you, a friend or family member in the field, or you might have worked in the healthcare industry and switched career paths. Describe how you first realized you wanted to work as a vascular technologist.
Written by Krista Wenz on November 11th, 2021
Answer Example
"I chose to pursue a career as a vascular technologist after volunteering in a hospital during my senior year of high school. I knew I wanted to work in healthcare, but I was not sure in what field. My guidance counselor recommended that I volunteer so I could be exposed to the different professions. I became fascinated with vascular technology because I have always been intrigued with how blood circulates in our bodies, so I naturally gravitated toward this profession."
Written by Krista Wenz on November 11th, 2021
Discovery
22. What kind of work environment do you thrive in?
How to Answer
There are many different work environments such as formal, casual, team-based, fast-paced, independent, and slow-paced work environments. Typically, as a vascular technologist, you will be working in a more traditional, professional environment with a team-based approach. If you can determine the company's work environment before your interview, you can tailor your response to align with their work culture.
Written by Krista Wenz on November 11th, 2021
Answer Example
"I thrive in a fast-paced work environment with like-minded healthcare professionals. I enjoy working as part of a team where everyone has a strong work ethic, a sense of camaraderie, and provides excellent patient care."
Written by Krista Wenz on November 11th, 2021
Discovery
23. Where do you see yourself in five years?
How to Answer
The interviewer asks where you see yourself in five years to gain insight into your professional goals and your longevity with their company. If you do not plan on continuing your work with their company in the next five years, you may be overlooked as a candidate since it is expensive to hire and train new employees. If you plan to further your education and advance your career in the next five years, be sure you highlight how you plan on growing within their organization if they offer that opportunity.
Written by Krista Wenz on November 11th, 2021
Answer Example
"In five years, I see myself with five years experience with your company and five vascular technology conferences under my belt. Since I recently received my bachelor's degree and certification as a vascular technologist, I want to focus on becoming the best technologist I can be, which I know I will achieve if hired by your company."
Written by Krista Wenz on November 11th, 2021
Discovery
24. What makes you passionate about being a vascular technologist?
How to Answer
There are many reasons vascular technologists are passionate about their career choice. The interviewer wants to hear what makes you passionate about your job, giving them insight into your personality and what motivates and drives you. Some examples of what makes you passionate about working as a vascular technologist may include your love of helping people, you enjoy using critical-thinking and problem-solving skills, or are passionate about meeting new people every day. Avoid responding that you like being compensated well, which shows you may only be a vascular technologist for the money.
Written by Krista Wenz on November 11th, 2021
Answer Example
"What makes me passionate about working as a vascular technologist is that I am part of the team that helps diagnose and treat cardiovascular diseases while helping improve our patient's quality of life. It is nice seeing the faces of our patients when we can treat an illness, extending their life so they can have more time with their loved ones."
Written by Krista Wenz on November 11th, 2021
Discovery
25. As a vascular technologist, what do you believe is your best asset?
How to Answer
This question is similar to the 'what is your greatest strength' question. The interviewer wants to hear what you consider your greatest asset as it applies to the position. Review the job announcement and see what keywords are used for their ideal candidate under job requirements or qualifications. If the company is looking for an experienced vascular technologist with strong communication skills, excellent technical writing skills, and analytical skills, you will choose one of those as your best asset. Give an example of how your greatest asset will be beneficial to their organization.
Written by Krista Wenz on November 11th, 2021
Answer Example
"I believe my greatest asset is my years of experience as a vascular technologist. I have worked in the medical field for thirteen years, ten as a vascular technologist, and three years as a medical assistant before that. I have knowledge and experience, and I will not require additional training if hired."
Written by Krista Wenz on November 11th, 2021
Discovery
26. How could you become a better vascular technologist?
How to Answer
You might be asked this question so the interviewer can learn more about your self-awareness and your professional goals. Some answers to this question include furthering your education, gaining more hands-on experience, working in a busier facility, or improving a weakness that you have identified related to your profession.
Written by Krista Wenz on November 11th, 2021
Answer Example
"I feel that I am already an excellent vascular technologist and feel comfortable in my skills. I could become better at my job by working in a busier facility, seeing more patients, and performing more procedures. That is why I am leaving my current position and applying to your organization. You have twice the call volume as where I currently work, and I know I would gain valuable experience that will make me a better vascular technologist."
Written by Krista Wenz on November 11th, 2021
Discovery
27. What have you done to further your own professional development in the past 5 years?
How to Answer
The interviewer wants to hear what professional goals you have set for yourself and achieved in the past five years. Enriching yourself professionally shows that you have determination, are goal-minded, and want to better yourself as a vascular technologist. Describe any courses you have taken, conferences you have attended, volunteer work, internships, or anything else you have done in the past five years that have furthered your professional development.
Written by Krista Wenz on November 11th, 2021
Answer Example
"In the past five years, I have participated in many things that have furthered my professional development. Four years ago, I completed my bachelor's degree in vascular technology, became certified through the American Registry for Diagnostic Medical Sonography, and have attended the SVU annual conference four times. Also, I follow the SVU's publications to keep up-to-date on the latest news and technologies in this field."
Written by Krista Wenz on November 11th, 2021
Discovery
28. Tell me about an accomplishment you are most proud of.
How to Answer
An interviewer will ask this question to understand how you define success and see how goal-driven and ambitious you are. To answer this question, you want to think of all of your professional accomplishments and narrow it down to the one accomplishment you are most proud of. While you might want to share achievements that are not professionally related, such as having children, climbing Mt. Everest, or finishing your first marathon, the interviewer would rather hear about professional or academic accomplishments.
Written by Krista Wenz on November 11th, 2021
Answer Example
"The accomplishment I am most proud of is graduating at the top of my class when receiving my bachelor's degree. It was difficult because I was working part-time and raising a three-year-old by myself, but I was determined to receive the summa cum laude honorary title, and I did."
Written by Krista Wenz on November 11th, 2021
Discovery
29. What have your achievements been to date?
How to Answer
The interviewer asks what your professional achievements have been to learn about your education and the journey you have taken to become a vascular technologist. List any certifications and degrees you have achieved and any awards or special recognition.
Written by Krista Wenz on November 11th, 2021
Answer Example
"I graduated high school on the honor roll with a 4.2 GPA. I was class valedictorian and received my bachelor's degree in vascular technology from Rutgers University. I am certified through the American Registry for Diagnostic Medical Sonography and have a current Basic Life Support certification."
Written by Krista Wenz on November 11th, 2021
Discovery
30. What do you like about your present job?
How to Answer
Whether you are already working as a vascular technologist or are in another field, the interviewer wants to hear what you like most about your present job. It is best to respond with something that applies to the position you are interviewing for, such as you like being part of a team, you like interacting with others, or you enjoy the camaraderie you have with your coworkers. The interviewer wants to gain insight into what type of person you are and what makes you happy as an employee.
Written by Krista Wenz on November 11th, 2021
Answer Example
"What I like most about my present job is the camaraderie I have with my coworkers. It is a wonderful work environment, and we work well as a team. My coworkers feel like family, and since my family lives so far away, it is nice to have that connection with those I work with."
Written by Krista Wenz on November 11th, 2021
Education
31. Tell me about your education. How has it prepared you for a career as a vascular technologist?
How to Answer
If you have made it to the interview, you must have the credentials needed for the job. The interviewer can look on your resume to see where you went to school and what certifications you have, but they want to hear from you what program you attended and what degree and certifications you have. Tell the interviewer how your schooling prepared you for a career as a vascular technologist.
Written by Krista Wenz on November 11th, 2021
Answer Example
"I received my bachelor's degree in vascular technology from Oregon Tech two years ago, and am a Registered vascular technologist through the American Registry for Diagnostic Medical Sonography. It was an extensive program, and the didactic, clinical, and externship prepared me to begin my career as a vascular technologist. I also have my current BLS certification and have been certified for the past ten years."
Written by Krista Wenz on November 11th, 2021
General
32. How did you hear about this job opening?
How to Answer
Interviewers want to hear how you heard about the position for several reasons. Companies spend a lot of money advertising their job openings, and they want to see what methods attract the most candidates. The other reason is that some companies have a referral program to pay their employees a referral fee when they recommend a quality candidate. Describe how you heard about the job opening, and give the employee's name if referred by someone in the company.
Written by Krista Wenz on November 11th, 2021
Answer Example
"I heard about this job opening on Indeed's website when searching for vascular technologist jobs in this area."
Written by Krista Wenz on November 11th, 2021
General
33. Do you have any questions for me?
How to Answer
Often, interviewers will ask if you have any questions for them at the end of the interview. If they ask this question, you always want to respond in the affirmative. Asking a question or two shows you are eager to learn all you can about the position and the company. Choose questions that cannot be answered by visiting their website or reviewing the job announcement.
Written by Krista Wenz on November 11th, 2021
Answer Example
" Yes, I do have a few questions, thank you. How long have you worked for this organization, and what do you like the most about the company?"
Written by Krista Wenz on November 11th, 2021
Operational
34. How would you describe excellent patient care?
How to Answer
You can give many answers that describe excellent patient care, such as actively listening to your patient, being empathetic, compassionate, reassuring, and honest. Treating all patients with a smile and respect while protecting their privacy and confidentiality are a few others. Describe how you define excellent patient care, giving the interviewer insight into how you treat your patients.
Written by Krista Wenz on November 11th, 2021
Answer Example
"I describe excellent patient care as treating all patients equally, greeting them with a smile and by their preferred name, and actively listening and clearly communicating complex medical terms, so the patient is informed and understands their medical situation and treatment plan. I describe excellent patient care as being empathetic, compassionate, truthful, and kind to all patients and family members."
Written by Krista Wenz on November 11th, 2021
Operational
35. Give me your definition of excellent customer service.
How to Answer
The definition of excellent customer service is similar to providing outstanding patient care. When working with patients, they are still considered customers or clients since the organization makes a profit from the service they provide. The interviewer wants to hear how you define excellent customer service to see if your values align with the company culture. You can give many answers that describe excellent customer service, such as actively listening to your patient, being empathetic, compassionate, reassuring, and honest. Greeting all patients with a smile and respect while protecting their privacy and confidentiality are a few others.
Written by Krista Wenz on November 11th, 2021
Answer Example
"I describe excellent customer service as greeting all patients with a smile and by their preferred name, I ask how they are doing, and clearly communicate complex medical terms, so the patient is informed and understands their medical situation, the procedures I will perform, and their follow-up care. I describe excellent customer service as being compassionate, truthful, empathetic, and kind to all patients and family members."
Written by Krista Wenz on November 11th, 2021