How to Answer: When have you had to explain a process or idea, to someone who was either stubborn to the idea, or just did not understand the idea or process?
Advice and answer examples written specifically for an Urban and Regional Planners job interview.
2. When have you had to explain a process or idea, to someone who was either stubborn to the idea, or just did not understand the idea or process?
Why the Interviewer Asks This Question
Essentially, these are questions that are evaluating your problem-solving process, your industry expertise, and your communication skills. This is a common way for employers to get more information about your probable success in the position.
Written by Sue Oberliesen on March 27th, 2022
How to Answer
When you work as a manager, however, or have any position in sales, the skill to use persuasion to convince other people becomes critical for your professional success. You should be able to explain information so that it is easy for others (non-professionals) to understand. If you can't explain something simply, you may not have the best knowledge of it. Be prepared to give the hiring manager a complete example of a complex situation that you made simple for people who were not familiar with your industry's technical terms.
Written by Sue Oberliesen on March 27th, 2022
Answer Example
"In my previous role, I was tasked with the training of a new, junior planner. We were learning some of the basic steps on a project and he could not seem to understand 'why' we were doing things that way. I was able to break down the reason for his inability to learn and it was simply because he didn't understand the larger picture or end goal. We were able to move past that and now I am aware of the best way to communicate with him."
Written by Sue Oberliesen on March 27th, 2022
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