How to Answer: How do you ensure that your employee training sessions are effective?
Advice and answer examples written specifically for a Training and Development Manager job interview.
15. How do you ensure that your employee training sessions are effective?
How to Answer
For a Training and Development Manager, the success of your sessions is often attached to the improvements that you can help deliver. Your training sessions should focus on how well you can improve a company's pain point or provide a much-needed impact. Considering that a lot of your work is measurable, the interviewer would like to know how you ensure that you are making an impact. Explain how you assess your influence, whether it be by asking for feedback, providing surveys, or attending follow-up meetings with your leadership team.
Written by Ryan Brown on August 16th, 2021
Answer Example
"To ensure that a training session is effective, I begin by setting goals for each training session. For instance, if my company would like to improve the workplace environment, I would first meet with the leadership team to discover the greatest pain points and their expectations from the training. After each session, I gather feedback from the attendees and their supervisors, when applicable. I have various feedback forms to follow up and ask if there are any areas where the materials could be improved. I also perform staggered follow-ups to ensure that the training has made a longer-term impact on the attendees. This impact might include improvements to their job performance or a transformation in the workplace environment. When employees walk away feeling more confident in their knowledge and willing to put it into action, I know that they learned from the training."
Written by Ryan Brown on August 16th, 2021
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I will also be in close contact with the community leaders and the mentors to receive feedback. I am also a great believer in the open door policy, and so Health coaches will be welcome to give me feedback or ask for extra help as needed."
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