Toll Collector Interview Questions
1. What did you like and dislike about your previous job?
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User Answers
1. I enjoy selling the products and talking to csr's. Standing all day.
2. What I liked was the job itself because I learnt alot and I disliked the low salaries.
3. I don't like to be push around for every movement is done at work. I like to feel home when I am at work.
4. Lack of ancillary help.. Working independent of others.
5. I liked the job duties and and coworkers including my supervisor. I didn't like working in the extreme heat.
6. What I like is to inspire children.
7. It gave me leadership and retail experience. The part I disliked most was working permanent nights.
8. I love dealing with the public and helping others I really don't dislike any part of it.
9. I hate it when they started treating us differently as we all .. I like the respect that im giving to clients.
10. I liked the fact of coming to work and knowing I could put a smile on someone face I donot have any dislike about my job.
2. Why do you want a career as a toll collector?
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User Answers
1. Cause it pays well and I like people.
2. I will be working by myself in a toll booth. The benefits and pay is great plus I always wanted a state job.
3. Its great opportunity as entey level.
4. As far as a job, it is a great oppurtunity and again, I love working with the public.
5. I enjoy being amongst others.
6. I would like a career as a collector, because my skills will be better utilize here. Also this position would allow me to enhance my experience and skills. Further, I help with my character development.
7. I love working with people and sharing ideas.
8. I want to start a carrer that will provide for my family and our future.
9. I would like a career here as I feel there is potential to develop wirthin the company.
10. Because for me its is a very interesting job.
3. What is your greatest strength?
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User Answers
1. My greatest strength would be time management.
2. Being able to be a part of a team or work alone.
3. I like to be very precise.
4. My greatest strength is customer service and helping other to accomplish there goals.
5. My greatest strength is my ability to adapt to any situation and if I am able to then to improve my work area.
6. Charismatic: easy to get a long with and talk to.
7. My greatest strength is my determination and persistance. I never accept things at face value.
8. I can not swear clients even if they do so, im patient enough.
9. I am very outgoing and enjoy dealing with the public.
10. I have a positive outlook on every day, I can make a difference to the staff and customers.
4. What is your greatest weakness?
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User Answers
1. That I am a very dedicated to my job, and I expect the same level of dedication from other people.Not every one feels the same way about work and sometimes my exceptions are too high.
2. I can not work same thing long time.
3. Helping others when they struggle.
4. Learning to have time for myself as well as work.
5. That I should have applied to a better job a long time ago.
6. I wait till last minute before I complete my assignment but always finish before dead line in which I am working on.
7. Bringing my heart to my job.
8. I wouldn't say its a weakness, but its an area in my life in need to work on. I tend to over analyze everything. I usually assess situations from all angles before I make a decision.
9. I feel pain when people swear me.
10. I feel my greatest weakness is that I am very critical of myself, I have always prided myself on be excellent.
5. How do you handle stress and pressure?
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User Answers
1. I am very calm and in a difficult situation I become reasonable. Not take anything personal.
2. By staying calm and talking politely.
3. I listening music, read or just paint and do yoga exercise.
4. It makes me work harder to get the job done. As soon as I come into my office I get all of my work done so that if a problem occurs during my work day, I am able to complete it without being stressed that I have to fit it into my day.
5. Just breathe inhale exhale it calms the body.
6. Take on more tasks to alleviate what needs to get done.
7. I talk to people who I trust, and I leave all my issues behind nt infront of clients.
8. I take a deep breath count to 5 and I say to myself im not doing this is going to make me look bad.
9. Stay calm and focused and stay in control of the situation.
10. Always wear smiles and think positive.
6. Why should we hire you?
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User Answers
1. I get to talk and work with different kinds of people.
2. Because such a job requires someone who is hard working and honest and I am what you need.
3. I believe you should hire me because I am an honest intelligent hard worker who you can depend on.
4. I am a person and friendly people, I am a team player, and love to help others when they need my help.
5. I am punctual, dependable and can be counted upon to finish what I start. I get a great deal of satisfaction from knowing that I have done something well and on time. For example, at my present job, I was given different work orders every day. It was my responsibility to finish the orders and make sure they all met quality and safety standards within a specific deadline. On occasion, I had to familiarize myself with the product and the production process. I was always able to learn quickly and carry out my job responsibilities. Our company was known for making excellent processed food products. In 1990, it received an award for being on of Canada's top companies in the field. I feel I can use the same skills and hard work to do well on this job too.
6. I am dependable, trustworthy, hard working, and motivated.
7. Because I am hardworking and I’m totally willing to do whatever you need and I’m going to do here and really want to be a part of this company.
8. I am are very reliable, flexible. Always get to work on time and I have never been absent from work. I have the experience of dealing with customers.
9. I am reliable, dependable and loyal to my work. And I need a job.
10. Because I am well organized, friendly, outgoing overall I am an awesome person.
7. As a Toll Collector, what do you believe is your best asset?
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User Answers
1. I have an outgoing personality.
2. Probably my customer service and cash handling experience.
3. I am great with numbers, I would be able to give the right change quickly and accurately.
4. I meet deadline, I deliver what I promise. As a results, I always made my manager look good.
5. My best asset is that I have a lot of initiative. I am always looking for ways to improve myself by expanding my horizons. For example one time I
was working at my station and I felt that I was wasting time by always having to walk to the other side of my station to get some parts. So I reorganized the station and my supervisor was really impressed as it increased my quota.
6. My smile and adaptability as well as I learn very quickly.
7. Have excellent people skills, being able to deal with diverse personalities.
8. My personality, and my ability to work with people, a not to mention my dedication.
9. More than 5 years of customer service.
10. My best assets are, great time management, reliability, attention to details, organization.
8. Do you have any customer service experience?
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User Answers
1. Yes several years of customer service retail, medical receptionist, fastfood.
2. Yes, I have been working with the public all of my life from waitressing to running mobile home parks where I dealt with thousands of tenants.
3. Yes I have worked in customer service before. That experience allowed me to develop my soft skills as it relates customer interaction and communication.
4. I worked with Tesco for 11 years, which was customer orientated.
5. Yes, I managed a restaurant and managed housekeeping in a hospital.
6. Yes, I have over 10 years of customer service experience.
7. Yes I do, I have worked as a customer service agent for 10 years and I know what it entails to interact with different people in different situation. People are different and what worked for this situation might not work the next time you have the same situation but I have enough experience to handle situations differently.
9. Why do you want a job at a toll booth?
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User Answers
1. I am gaining more experience each and every day.. Meeting different people.
2. Because it is a challenging job and I love challenges.
3. I love dealing with different people every day, I'm great with handling cash as I've been doing it for over 11 years, it's close to home so I can easily take shifts when needed.
4. I feel that working in as a toll booth worker would be a good experience and better help me for my future career as a civil engineer.
5. I can make an impact and bring benefit to the company.
6. I am customer service oriented with 5 years cash handling experience that I bring with me to your organization and want to learn something new.
7. I would like to work for the state. Advancement, pay,
8. To be honest, every job teaches something. Therefore I would want to be learning from this job. You may never know what youre good at of youve never tried it. So I would really like to do this so I can learn something new.
9. I am very happy my interested.
10. I have the experince of dealing with customers face to face, and would like to work for your company.
10. Do you have any cash handling experience?
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User Answers
1. Yes I do. Checks, credit card transations and currency.
2. I have 5 years maybe more cash experience. After working in a office I wanted to broaden myself by counter acting with the public and have been working with cash ever since then.
3. Yes, I was district manager over 4 mobile home parks. There were times that I handled over 100,000 in payments, mostly cash.
4. No, I dont have any experience but i'm willing to be train.
11. Why are you the best candidate for us?
Note: We do not have professional answers for this career
User Answers
1. With my qualification and experience I will be able to contribute positively the development of the organisation.
2. Very diverse and open minded.
3. Did I mention I'm bilingual :-)
4. I will work any shift come to work when schedule. Do my job the best I can and go home.
5. I am the best candidate because I am dedicated and have a passion for the job.
6. I am the best canidate for this job because I don't call off, I do not get myself involved in any drama. I am older so I know what it takes to put in a full day of work and do my best at it.
7. I meet the criteria of this position I have a positive motivation an you can depend on me to get the job done right.
8. I am the best candidate because I have experience in customer service, I possess the skills you are searching, for example great time management, reliability, organized, I am a hard worked and I am detail oriented.
9. I am reliable, well organised and will work hard to do my job as told.
10. You can rely on me, I am very flexible, with a positive outlook, I have self belief. I take pride in my work, and I want to develop.
12. What motivates you?
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User Answers
1. Life, it's always a mystery. It's fun.
2. My son and working to pay my bills and and nice things in life.
3. Helping others and teaching others what to do.
4. Waking up to a new day of challenges.
5. The enjoyment I get out of doing stuff.
6. I am motivated whenever I complete my task in a way it should be done, I am also motivated when I am reward or appreciated for.
7. I am motivated whenever I complete my task in a way it should be done, I am also motivated when I am reward or appreciated for a job well done.
8. My children an interesting job and the idea of bettering myself.
9. I want to be the best person I can be.
10. Working with people, work environment, socialism.
13. Do you have prior experience as a Toll Collector?
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User Answers
1. No, but I have related experience in collecting money and issuing receipts.
2. Yes I worked seasonal tollway collector.
3. I have no previous experiences.
4. Only as a stand in toll collector.
14. Where do you see yourself in five years?
Note: We do not have professional answers for this career
User Answers
1. In five years I see myself working at this company, and advancings to a higher position.
2. Celebrating the 5 year anniversary of you asking me this question.
3. 5 years from now I think I would like to be in a supervisor position, until then I would like to gain practical experience than eventually become a manager I would like to share and also learn from my team members.
4. I am looking for a position with a company where I can stay and grow with and I feel this position would give me this opportunity."
5. Successful and have my own family.
6. I would like to move up the career ladder.Being in a more responsible position such as manager.
7. I see myself as a self sufficient person, and hope to be rising in my position.
8. To the next level in toll industries working as stc.
9. Working towards animation company and business degree.
10. As an full-time or permanent employee for the tollway.
15. Why do you want this job?
Note: We do not have professional answers for this career
User Answers
1. It's convenient it's doing what I like which is dealing with people.
2. I want to better myself, and make a good life for my children. I enjoy working with the public.
3. Always wanted to work in a toll booth. I like working with the public.
4. I am looking for a part time job that I can do while I am home from college and also when I am at college. It sounded like it would be a doable job that I would enjoy.
5. Because this job is a routine type of job and consistenly quick and I have always been good at mental math.
6. I want to develop within the company.
7. Would like to develop within the company, see this as a stepping stone to achieve this.
8. I believe that I will benefit from from this job, by learning gaining experience.
9. Because I have good communication skills, Ilove working with people.
10. Because I am interested on this field.