How to Answer: Ticket Agents are often asked to abide by specific safety and security protocols on the job. Have you had to work with these types of protocols in previous work?
Advice and answer examples written specifically for a Ticket Agent job interview.
2. Ticket Agents are often asked to abide by specific safety and security protocols on the job. Have you had to work with these types of protocols in previous work?
How to Answer
The Federal Aviation Administration and other regulating agencies have many safety and security protocols in place for airline staff to ensure that airline passengers and staff experience the safest atmosphere possible. While you won't be asked during an interview to know and recite any specific protocols, your interviewer will simply be looking to know that you have worked with safety and security measures in your work in the past as an indicator of your ability to do so in a new role. In preparation for your interview, be sure to think of times that you had to follow specific safety protocols on the job. As you explain those to your interviewer, make sure to explain that you understood the importance of why those protocols were important.
Answer Example
"Throughout my career, I've worked with very strict safety protocols. During my time in the food service industry, a lot of my duties involved ensuring the safety of the food products. This included taking temperature measurements, checking shelf dates and rotating product on a regular basis. These safety measures were in place for the health and well-being of our customers and were always a top priority in my book."