How to Answer: What is your communication style?
Advice and answer examples written specifically for a Technical Support Specialist job interview.
21. What is your communication style?
How to Answer
This question is best by showing your flexibility based on the customer's communications. Your communications style needs to be complimentary to the customer yet adaptable (quickly) to different situations. As an example, an Irate customer will need some soothing, assuring that you are listening, care for their satisfaction, etc.. Another customer, indicating more positive communications may not need the same type of communications.