How to Answer: How would you handle a situation where you have altered a person's same suit three times, but still, the customer insists it does not fit right?
Advice and answer examples written specifically for a Tailors, Dressmakers, and Custom Sewers job interview.
31. How would you handle a situation where you have altered a person's same suit three times, but still, the customer insists it does not fit right?
How to Answer
Explain your thought process clearly by outlining your troubleshooting process.
Written by Ryan Brown
Answer Example
"I would have to look into whether this is a physical issue or a psychological one. If the feeling is physical, then the solution is different than if it's psychological. It's either a problem with the fit or the design, and I need to ask the client specific questions to see which one it is. Either way, three alterations is too much. I would apologize for the inconvenience and work with him to come to an agreement that satisfies him. At the end of the day, his satisfaction with the solution is all that matters."
Written by Ryan Brown