30 TSA Screener Interview Questions & Answers
Below is a list of our TSA Screener interview questions. Click on any interview question to view our answer advice and answer examples. You may view six answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.
Table of Contents
- 1. Accomplishment Questions
- 2. Behavioral Questions
- 3. Career Goals Questions
- 4. Communication Questions
- 5. Compatibility Questions
- 6. Competency Questions
- 7. Conflict Questions
- 8. Diligence Questions
- 9. Direct Questions
- 10. Diversity Questions
- 11. Education Questions
- 12. EQ Questions
- 13. Experience Questions
- 14. Job Satisfaction Questions
- 15. Stress Questions
- 16. Teamwork Questions
Accomplishment
1. Tell me about your proudest career accomplishment.
What You Need to Know
By discussing your proudest achievements, you can show the interviewer that you take pride in what you do. Your accomplishment should be work-related, but if you are new to your career, it can be related to school, volunteering, or even a sports achievement. Share your accomplishment with the interviewer, and discuss why it means so much to you.
Written by Rachelle Enns on June 23rd, 2020
Entry Level Example
"I am most proud of graduating from college. I am the first person in my immediate family to graduate from a 4-year university, and it means a lot to me to know that I stuck with it and achieved my degree. I finished my Bachelor's Degree in Criminal Justice with a 3.8 GPA. This accomplishment was very significant for my family, as well."
Written by Rachelle Enns on June 23rd, 2020
Experienced Example
"At my last job, I'd just recovered from the flu, which I'd caught from another employee. I take good care of myself, so my immune system is pretty strong. The flu didn't knock me down too hard, and I recovered quickly. But my supervisor and I were probably the two most healthy individuals at work.
The day before the company's owner was due to visit our site, I was wrapping up my shift in the early afternoon, and one by one, nearly every employee of the night crew called in sick with the flu. The next thing I knew, I was volunteering to pull a double shift and keep working another 8 hours after I'd just put in 8 hours. We ended up being a skeleton crew rather than fully staffed, but I put my all in and set the pace for the rest of my team, keeping a positive vibe, despite how disgruntled the rest of our crew was at the beginning of our shift. Then, there were several callouts for the early morning shift. So, come midnight, I raced home, got in four hours of sleep, and ran back into work six hours later to pull in a morning shift and kept at it. My supervisor followed suit and did the same, except he hadn't just worked a double shift. Within an hour of our company owner arriving, the site was spotless, every project was complete, and no stone was left unturned. We left before the owner arrived, had breakfast, and celebrated a job well done. Within a week, I was promoted."
Written by Kevin Downey on December 28th, 2022
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I also climbed mountains and the highest peak was the Cotopaxi volcano with 19,393 feet about ten years ago, showing me that with training and persistence, I can do it."
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Behavioral
2. What is your greatest strength, and how will it benefit you as a TSA Screener?
What You Need to Know
The interviewer wants to know what will make you good at this job. Start forming your answer by focusing on the strengths that will make you a successful TSA Screener.
Working as a TSA Screener can be strenuous, so highlight your ability to handle a challenging and structured work environment. These competencies might include emotional maturity, interpersonal skills, cooperative nature, or sensitivity toward others.
Avoid responses such as 'I am an excellent communicator' or 'I am a hard worker.' While these statements may be true, they are too general and overused. The interviewer wants to see how you stand out from other candidates.
Align your response with TSA language as much as possible while providing tangible examples rather than blanket statements of competency.
Written by Rachelle Enns on June 23rd, 2020
Entry Level Example
"I know that the TSA is seeking Screeners who are skilled in decision-making and have emotional maturity while showing sensitivity to others. Regarding these mental demands, I will meet and exceed your expectations. I am sensitive, empathetic, and a calming force. In this way, I have strong conflict resolution skills, which benefit large public groups."
Written by Kevin Downey on December 28th, 2022
Experienced Example
"My greatest strength is my emotional resilience. I am emotionally mature and have practiced stoicism for the past three years. Based on my previous work experience in high-pressure roles such as large events security, I have a proven track record of making wise, calculated decisions, regardless of the individual I am screening or dealing with. I am impervious to manipulation or coercion. When dealing with someone who creates a conflict situation and becomes physically or verbally abusive, I am unmoved and remain dedicated to maintaining a safe and secure environment."
Written by Kevin Downey on December 28th, 2022
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When I was a technician in Government Procurement and Contracting, especially in electronic auctions.
I like working with the computer, I am pretty good with it.
My customer service is a strength too.
I can help people who speak Spanish as well.
I learned a lot when I was a server in my last work especially dealing with unhappy customers."
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Behavioral
3. What is your greatest weakness?
What You Need to Know
The interviewer is looking for red flags, gaps in your knowledge, and how you carry yourself on the job. It is essential to show genuine vulnerability when discussing your weakness, but include what you are doing to improve.
Choose a weakness that is not a core skill for a TSA Screener to possess. Be sure to have an action plan to improve this weakness. Avoid cliche answers such as 'I work too hard' or 'I am loyal to a fault.' These are 'false' weaknesses that candidates use when they are unprepared, and interviewers rarely appreciate this approach.
The interviewer wants you to be honest about your weaknesses, and, at the same time, they want to see that you are proactive and dedicated to professional growth. It's crucial to maintain a positive tone, show confidence, and display a desire for growth.
Written by Rachelle Enns on June 23rd, 2020
Entry Level Example
"I believe my biggest weakness is, at times, my straightforward nature. Many people appreciate my honesty; however, I have hurt the feelings of others in the past because my delivery can be somewhat blunt. To improve this weakness, I have read books on communication, specifically related to building more empathy for others. I have shown growth in this area, and I plan to continue to improve my communication style to better suit a wider range of people."
Written by Rachelle Enns on June 23rd, 2020
Experienced Example
"I'd say that my greatest weakness is also one of my strengths - my focus and attention to detail. Whether it's evaluating something too much or being overly observant of the slightest change in behavior, I sometimes have trouble distinguishing when I should pay closer attention or let go. For example, they sometimes got annoyed when I noticed something was off with a teammate. I've adapted and worked on understanding when someone is hiding something versus having a bad day and avoiding social interaction. At first, I thought everything was a red flag, and I have improved. But being as observant as I am is not something I can turn off, so it's always a growth opportunity for me."
Written by Kevin Downey on December 28th, 2022
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Something I thought about following through on but never really needed it."
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Behavioral
4. All TSA Screeners must maintain high standards of hard work, professionalism, and integrity to gain and maintain public trust. How will you exude this commitment in every interaction with the public?
What You Need to Know
The TSA puts integrity and character first when making hiring decisions. The hiring authorities not only want to hear you say that you possess these characteristics; they want to see these traits in action.
Integrity, a core value of the TSA, is the cornerstone upon which they build the foundation of public trust. Take some time to think about the tangible ways you will exude honesty, integrity, and character every day as a TSA Screener.
Written by Rachelle Enns on June 23rd, 2020
Entry Level Example
"I'd treat everyone with kindness and respect. Some people have issues with those in authority because those in authority abuse their position. But I would do my job to the best of my ability. For example, while working security for a music venue, there was one occasion when we were performing metal detector screenings and minor pat-downs for entrance to the events. The lists of items were very specific. A young man confessed he had a flask of tequila in his vest pocket before stepping through the machine. He asked if I would look the other way. I respectfully explained that I couldn't, but I treated him with kindness and respect. It was a nice flask. He said he didn't know what to do with it and asked if I would keep it safe for him. I told him I couldn't. I suggested he hide it in his car, and he confessed he didn't have one. But I told him if he figured it out and returned to the line sober, he could come right up to the front, and I would admit him. He agreed and returned shortly after. Everything checked out; I screened him and told him to have a nice night."
Written by Kevin Downey on December 28th, 2022
Answer Example
"I understand that less than three-tenths of a percent of U.S. government agents are found to violate any critical code of conduct. These instances involve corruption, bribery, domestic violence, and driving under the influence. To exude integrity and earn and keep the trust of the public, I will always behave in a way that is honest, fair, and right. Even the smallest delinquency is unacceptable. I live a clean lifestyle, which includes refraining even from alcohol. I was raised to do what is right, even when nobody is looking. Rest assured, I would keep myself on the straight and narrow while also holding my fellow teammates accountable."
Written by Rachelle Enns on June 23rd, 2020
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Work hard, be professional, and having integrity which is being honest- in my opinion, is vital to any job. In my restaurant career, the saying goes - customers make paydays possible. I believe that you do need to treat them with respect and appreciate the travelers that are doing things correctly."
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I will show up on time every day to work, dress professionally and neatly.
I will do my best, to be honest and fair all the time."
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Career Goals
5. Why are you looking for a new opportunity, and how will working for the TSA fulfill your career goals?
What You Need to Know
The interviewer wants to be sure that this role, and the TSA, will meet your career needs and fulfill your professional desires for the long term.
If you are employed and looking for a new opportunity, the hiring authority will want to know how their job differs from the one you are looking to exit. Be honest about your work situation, but be careful not to overshare or speak negatively about your employer. Begin by telling the interviewer what you enjoy most about your current opportunity. By focusing on the positives first, you set a positive tone and show the interviewer that your intentions for making a career move are well-thought-out.
If you are currently unemployed or are a recent graduate, you can focus your response on the fact that you want to kickstart your career with a reputable organization such as the TSA. Dive into the factors that make you enthusiastic about this TSA Screener opportunity.
Written by Rachelle Enns on June 23rd, 2020
Entry Level Example
"At my current position, I thoroughly enjoy the physicality of the job, and I don't mind the rotating shifts or the schedule. But despite enjoying the physical activity of the job, it isn't very rewarding. I have always wanted to serve my country in some capacity. I have a good friend who works as a TSO and has been suggesting I try out for the position for a while. So, recently deciding against joining another law enforcement branch, I concluded that this is the right fit for me and my goals."
Written by Kevin Downey on December 28th, 2022
Experienced Example
"Although I thoroughly enjoy my current job, I am ready to take my security experience to the next level and move into a more formal public protection role. I have worked for an independent security service provider for three years, primarily patrolling large public events such as festivals, concerts, and sporting events. It is a great job; however, I do not view it as a long-term career. Working for the TSA would fulfill my goal of kickstarting a true career focused on public protection."
Written by Kevin Downey on December 28th, 2022
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I like the mission of the TSA to protect America. I traveled a lot in the past and I always admire the work of the TSOs.
I have always read all the instructions that the airlines say because I know that TSA keeps the country safe."
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Career Goals
6. What are your career goals within the TSA in the next five years?
What You Need to Know
It is crucial to the TSA that they hire individuals who view working for this administration as a long-term career solution. Recruitment, onboarding, and training are investments the TSA is willing to make. They want to know how you will leverage this unique opportunity and turn it into a long-term career.
When expressing your career goals, give an enthusiastic but realistic response. For instance, a promotion to Deputy Administrator will not happen after five years; however, it's reasonable for you to desire advancement.
Written by Rachelle Enns on June 23rd, 2020
Entry Level Example
"I have a strong track record for working hard and being a loyal and dedicated employee. Fitness is very important to me, and I live a healthy lifestyle. So, I wanted to work in a job that would be physically demanding and have a high level of adherence to routine and discipline, with rigid rules and regulations. TSA seemed like a natural choice. Its core values align with my own, and I have always been attracted to law enforcement. There is job security here and the opportunity to make a career out of it. I am also interested in moving into a supervisory position and working in an environment that is a meritocracy. So in the next five years, I would like to learn every aspect of the job, move into a supervisory position, then eventually into an instructor position. Coaching is where I truly thrive."
Written by Kevin Downey on December 28th, 2022
Experienced Example
"I am excited to see where my career grows within the TSA. As a new TSA Screener, I expect career growth will come as I prove myself capable and dedicated. In the next five years, I plan to prove myself to my team and earn my stripes into a more senior TSA officer title."
Written by Kevin Downey on December 28th, 2022
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Career Goals
7. Why do you want a career as a TSA Screener?
What You Need to Know
The interviewer wants to know what drives you to pursue a career as a TSA Screener. Perhaps you were significantly impacted by 9/11, the events that led to the inception of the Transportation Security Organization. Maybe you have traveled a lot and gained an appreciation for the security measures in place to keep you and your family safe.
Provide an answer that offers some personal insight, allowing the hiring authority to get to know you and your motivation. The competition for TSA Screener positions is stiff, and the interviewer must see that you are dedicated to their mission. After all, your passion will keep you successful in this role for years to come. Show the interviewer that you are committed and prepared to dedicate yourself long-term to a career with the TSA.
Written by Rachelle Enns on June 23rd, 2020
Entry Level Example
"I have always been interested in travel, law enforcement, and the airline industry. That led to a desire at an early age to become an Air Marshall. So that is the career I am striving for, but I don't have any law enforcement experience, so I decided to start as a TSA screener and work my way up the ranks. This seemed like the best starting place to chart my career."
Written by Kevin Downey on December 28th, 2022
Experienced Example
"I am pursuing a career with the TSA because of my desire to prevent terrorism and harmful, illegal activity from entering my country and impacting the public. Everyone deserves to feel safe and protected when they travel, and since becoming a parent, this desire inside me has only grown. Second, I come from a family of law enforcement and service professionals, which has engrained this innate desire in me to serve my country and protect its civilians."
Written by Kevin Downey on December 28th, 2022
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Career Goals
8. The TSA's mission is to protect U.S. transportation systems and ensure freedom of movement for people and commerce. How does our mission speak to your career goals?
What You Need to Know
This question is another way for the TSA to ask, 'Why do you want this job?' Take some time to consider how your best skills and characteristics align with the Transportation Security Administration. Think about how their mission excites you and aligns with your career goals.
This question presents an excellent opportunity to let the interviewer know you are passionate about this career opportunity. It's a good idea to approach this query like you would a sales pitch or credibility statement.
Written by Rachelle Enns on June 23rd, 2020
Entry Level Example
"This is absolutely in line with my career goals. When I was a kid, I was watching TV when the 911 attacks unfolded. This had a profound impact on me. I watched the heroes of that day rushing into danger to do the right thing. After that, I wanted to be a TSO to keep America safe. So this mission is in line with mine."
Written by Kevin Downey on December 28th, 2022
Experienced Example
"The core values of the TSA include Integrity, Respect, and Commitment. I was raised with these precise values and put them into practice every day. I will show my commitment by applying my keen observational skills and ability to think and react quickly under pressure. I consider myself an observant and watchful person who will be of service when detecting and preventing outside threats. I am respectful and learned a great deal about showing due respect while serving in the Navy. I have a proven history of stepping up to protect our nation and serve my country. I am dedicated and trustworthy, and I also see integrity as the cornerstone of every action I take and each decision I make. It would be an honor to be of service to serve my country in this critical role with the TSA."
Written by Rachelle Enns on June 23rd, 2020
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Communication
9. What is a 'pandemic,' and what part do you believe the TSA plays in such an event?
What You Need to Know
The TSA puts a great deal of emphasis on the importance of preparedness in the workplace. When hired, you must react appropriately to direct threats, including pandemics such as SARS or COVID-19.
When an epidemic is declared, borders may close, and work processes may change dramatically. As a TSA Screener, you may have to perform additional screening of those leaving or returning to the country. Be prepared to show that you have an understanding of the role that the TSA plays in such an event.
Written by Rachelle Enns on June 23rd, 2020
Entry Level Example
"I have followed TSA closely during times of global crisis and have enormous respect for how you train your teams to adjust and pivot to new demands. The Transportation Security Administration plays an integral role in protecting the nation's transportation systems, ensuring freedom of movement for people and commerce. I believe every TSA Screener must be highly trained to react swiftly and appropriately to any pandemic or global crisis."
Written by Rachelle Enns on June 23rd, 2020
Experienced Example
"The critical job of any TSO is to ensure the safety and freedom of movement of our travelers. Early on in the COVID-19 pandemic, those individuals who harassed or intimidated others by coughing on them, whether they carried the virus or not, were charged with domestic terrorism, according to the letter of the law. This is an integral role of TSA, to protect from such dangers, real or not. Therefore, it is incumbent on TSOs to ensure all safety measures, practices, and regulations be adhered to, including mask wearing and social distancing."
Written by Kevin Downey on December 28th, 2022
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TSA's job is to keep the traveling public safe so being firm on the rules is the best way like wearing masks or getting vaccinated."
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Compatibility
10. Have you read through the TSA Code of Conduct? Will you have any issues abiding by these responsibilities and employee expectations?
What You Need to Know
It's time to show the TSA hiring authorities that you have a firm understanding of all expectations placed on you from an ethical standpoint should you be hired. It is essential to express that there are zero sticking points for you when it comes to upholding the TSA's ethical standards.
You know that you are trustworthy and ethical and would never abuse your powers as a TSA Screener. Now, the interviewer needs to hear that ethics and integrity are of the utmost importance to you. Show you understand that you have a moral obligation to represent the organization with high standards and the importance of being trustworthy as a TSA Screener and public protector.
Written by Rachelle Enns on June 23rd, 2020
Entry Level Example
"I have read the Employee Responsibilities & Code of Conduct three times. I have no issues adhering to this."
Written by Kevin Downey on December 28th, 2022
Answer Example
"I have carefully combed through the Employee Responsibilities & Code of Conduct provided by the TSA. This code of conduct is straightforward, and I can assure you that I will abide by these regulations to the letter. I am confident that I already live my life in a manner that makes it much simpler to abide by this code without any issue."
Written by Rachelle Enns on June 23rd, 2020
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zero sticking points -- uphold the expectations not abuse my status
I can represent the organization with high standards, and you understand the importance of being trustworthy as a TSA Screener and public protector."
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Compatibility
11. Explain how you would be an asset to the Transportation Security Administration (TSA).
What You Need to Know
This question is another way for the interviewer to ask, 'Why should we hire you?' Of course, there are many reasons to hire you, but the interviewer wants a more in-depth response than the fact that you are reliable and a hard worker. Dig into the TSA core values and the characteristics they look for in a TSA Screener.
Research shows that the TSA values Integrity, Respect, Professionalism, Hard Work, and Team Spirit. These core values, which come up repeatedly on the TSA careers website, are significant clues you can draw from when crafting your answer. Of course, you must be sure that you present these benefits and that your response is honest and authentic to who you are.
Written by Rachelle Enns on June 23rd, 2020
Entry Level Example
"I possess all of the greatest characteristics of a TSO. I'm a people person, dependable and adaptable, observant and detail-oriented, a fast learner, focused and calm, in good physical shape, and have no issue working in tight spaces with others. My parents worked for the government, and I aim to serve in a long, fulfilling career within the federal government."
Written by Kevin Downey on December 28th, 2022
Experienced Example
"I am confident that, after clearing all stages of the TSA Screener interview process, your administration will find me a promising candidate with many assets to offer. I am highly engaged in this process and the TSA ethos. I come fully competent and prepared to uphold your values of integrity, hard work, respect for others, professionalism, and team spirit. In addition to this eager attitude and willingness to learn, I am trilingual in English, Spanish, and French. I have a Diploma in Criminal Justice, where I learned foundational approaches necessary to succeed as a TSA Screener, such as Effective Communication, Police and Security Techniques, and Security Reporting. These are just a few ways I will contribute to the TSA's initiatives and represent this esteemed administration with complete enthusiasm."
Written by Rachelle Enns on June 23rd, 2020
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Compatibility
12. Our shifts begin at 3 AM and 12 PM. Overtime may be required. Are you able to accommodate?
What You Need to Know
Before answering scheduling questions, it's essential to be clear on the expectations of this role. If you haven't had a chance to clarify the scheduling needs of the TSA, now would be the perfect time to ask. One question may be, 'Will I be working a dedicated shift, or will I be switching between days and evenings?'
You must be honest about your availability. If you are available to work overtime hours, that is great! If you cannot work overtime, clearly discuss your limitations while offering more solutions than you do problems.
Written by Rachelle Enns on June 23rd, 2020
Entry Level Example
"I understand you are looking for an individual willing to work day and night shifts, depending on the week. I am flexible in my hours and am willing to work overtime as needed. This opportunity is significant to me, and I will certainly cooperate with your administration's needs."
Written by Rachelle Enns on June 23rd, 2020
Answer Example
"I am willing to be available for whatever shifts are assigned to me. I'd do anything to land this job and put my all in with dedication. I watched the TSO Realistic Job Preview. It's my goal to eventually work my way up to being a bomb appraisal officer. What do the schedules look like for that position?"
Written by Kevin Downey on December 28th, 2022
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Competency
13. What do you know about the Transportation Security Administration (TSA) mission statement and ethos?
What You Need to Know
Part of the TSA creed is, 'Today, I recommit myself to my role in safeguarding my country and reaffirm my promise to the American people: Not On Our Watch.' The TSA has a collection of statements surrounding its mission, identity, beliefs, and purpose.
The hiring authorities at the Transportation Security Administration want to see your emotional investment in their mission. Take the time to review and learn these mission statements of the TSA as carefully as possible. Although the TSA hiring authorities are not expecting you to memorize their ethos in the first stages of candidacy, they will expect you to be familiar with the concepts.
Written by Rachelle Enns on June 23rd, 2020
Entry Level Example
"The mission of the TSA is to protect the nation's transportation systems to ensure freedom of movement for people and commerce. The vision is that of an agile security agency, embodied by a professional workforce, that engages its partners and the American people to outmatch a dynamic threat. TSA's core values are integrity, respect, and commitment. Their expectations of the workforce are hard work, professionalism, and integrity. These are fundamental to my character, which is why I am so invested in this opportunity."
Written by Kevin Downey on December 28th, 2022
Experienced Example
"I have read the TSA mission statement and understand that it is a critically important part of this administration's beliefs and identity. The TSA has three strategic priorities - to 'Improve Security and Safeguard the Transportation System,' 'Accelerate Action,' and 'Commit to Our People.' Your creed is 'Not on Our Watch,' which I find to be a compelling statement. As guardians to the citizens of this nation who live here, and travel, you carefully maintain the core values of Integrity, Respect, and Commitment. It would be an honor to join the TSA, and I will always be ready to uphold these standards."
Written by Rachelle Enns on June 23rd, 2020
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Competency
14. Certain TSA employee conduct, on and off duty, may be subject to disciplinary action. What actions do you understand to be impermissible?
What You Need to Know
In preparation for your TSA Screener interview, you should research their Code of Conduct and understand the actions that would not be permitted while working for the TSA. Some of the infractions mentioned in the TSA's Employee Responsibilities and Code of Conduct document include failing to report a violation and misuse of authority. Take the time to learn and understand these standards to show the interviewer that you fully comprehend the expectations.
Written by Rachelle Enns on June 23rd, 2020
Entry Level Example
"Any conduct that contradicts, or is inconsistent with TSA's and DHS's mission to ensure the safety of our nation's transportation systems and the security of our country."
Written by Kevin Downey on December 28th, 2022
Experienced Example
"I have taken the time to read the entire Employee Responsibilities and Code of Conduct released by the TSA. I understand that prohibited actions include a variety of integrity-related acts of misconduct, disclosure of official information, misuse of government property, unethical use of alcohol, bias-motivated conduct, and more. I feel that all the points made in the Code of Conduct are critically important and fair. It is of utmost importance that I earn the trust of the TSA, my fellow agents, and the public. For that reason, I will do everything to ensure I act with integrity and abide by the TSA ethos on and off duty."
Written by Rachelle Enns on June 23rd, 2020
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Any behavior that leads someone to believe you have any interest in terrorism
Any drug-using or activity of selling, smuggling, or money laundering"
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Competency
15. What do you know about the Transportation Security Administration (TSA)?
What You Need to Know
The TSA hiring authorities want evidence that you have reviewed the relevant history behind their administration. Understanding the circumstances surrounding the inception of the TSA is a critical part of being a well-informed and committed agency member.
Take some time to review TSA's website to learn vital information, such as its mission and history. View the Timeline section, which visually takes you through a transportation security timeline. Also, take note of their Leadership and Organization page, reading up on TSA's current leaders and their vision.
You can complete your answer by discussing the pride and honor you feel interviewing this prestigious administration.
Written by Rachelle Enns on June 23rd, 2020
Entry Level Example
"I understand that the TSA's mission is to protect the nation's transportation systems to ensure freedom of movement for people and commerce. After the 9/11 attacks, the Transportation Security Administration was formed to prevent similar attacks in the future. Today, the TSA is built on core values such as Integrity, Respect, and Commitment. Your workforce expectations include Hard Work, Professionalism, and Integrity. I know that the TSA also values a strong team spirit. I am eager to join the thousands of people who have joined the TSA and will work tirelessly to support this critical mission."
Written by Rachelle Enns on June 23rd, 2020
Experienced Example
"Before the September 11th terrorist attacks, airport security was managed by private companies outsourced by individual airlines. After the attacks, the security weaknesses were more closely examined. In response, the Department of Homeland Security was formed, which managed the TSA, creating broader security to ensure the safety of transportation of people and commerce. Before the September 11th terrorist attacks, the Federal Air Marshal Service was managed by the Office of Civil Aviation Security, and at any time had roughly 30 Air Marshalls active in the air, out of a total staff of 50. Since the TSA was formed, the rapid expansion of the Federal Air Marshal Service started an aggressive recruitment process for more air marshalls. Now under the jurisdiction of the TSA, there are somewhere in the range of 4000 Federal Air Marshalls in active service. The TSA is viewed by their TSOs, and operated similarly to any other military branch."
Written by Kevin Downey on December 28th, 2022
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Competency
16. Competition is stiff for TSA Screener positions. Why should we hire you?
What You Need to Know
When it comes to hiring decisions, the TSA will choose those they believe will help them achieve their mission. As you know from your research, the purpose of the TSA is to 'protect the nation's transportation systems to ensure freedom of movement for people and commerce.' By clearly discussing how you will contribute to this mission of protection, you are positioning yourself as the top choice candidate.
Be prepared to talk to the interviewer about what sets you apart and come up with tangible examples of these skills, qualities, and characteristics in action. Think of your answer as your 'elevator pitch.'
If you can't think of ways that you are unique, ask a few friends or family members what they feel sets you apart from other people. Their observations may help you understand how you are perceived.
To prepare, outline your hard and soft skills. Next, be sure that you have a complete understanding of the job description and the skills requirements. Lastly, put all of these points together into one compelling qualifying statement.
Written by Rachelle Enns on June 23rd, 2020
Entry Level Example
"I already work in a very similar culture and have a proven track record for dedication, loyalty, and flexibility. I would do whatever it takes, work any required hours, be a team player, and have a calm and emotionally intelligent demeanor at all times. I have strong attention to detail and have a great deal of compassion and empathy for others. I am an extrovert, thrive being around other people, and have a great attitude and a strong sense of teamwork. With my military background, I feel this is the perfect fit for me, and I am the perfect fit for the TSA. If offered the position, I would come to work every day with gratitude and wear my TSO badge with honor."
Written by Kevin Downey on December 28th, 2022
Experienced Example
"I understand that the TSA is seeking Screeners with a proven ability to think critically, act with integrity, and provide unwavering dedication to public safety. You seek a responsible person who can be trusted and will keep the TSA's mission top of mind each day. My experience in security, and my education in Criminal Justice, align very well with the requirements of this TSA Screener role. I am an experienced security professional, having trained for over 500 hours in high-pressure situations. My current manager is ready and prepared to be a positive reference for me, as they know how much this opportunity means to me and my career goals. I am a passionate individual who is very detailed and approachable, making me a suitable fit."
Written by Rachelle Enns on June 23rd, 2020
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Conflict
17. TSA Screeners conduct screening of passengers, baggage, and cargo to ensure compliance. How will you handle an uncooperative member of the public?
What You Need to Know
TSA Screeners encounter challenging situations regularly. Many travelers are tired, stressed, or do not like cooperating. The interviewer wants to know how you would handle an encounter with an uncooperative individual.
If you are unsure of the TSA guidelines, it's okay to ask questions or tell the interviewer that you will abide by your training. The key to answering this question is to show the hiring authority that you would remain professional and poised in the face of conflict.
Written by Rachelle Enns on June 23rd, 2020
Entry Level Example
"Being new to a career with the TSA, if I were to face a situation involving an uncooperative member of the public, I would refer to my TSA Screener training. If necessary, I would ask a more experienced co-worker for assistance. It's important to me that I do not show unprofessional emotion or act out of impulse. Rest assured, I am a calm and even-keeled individual. In the face of conflict, my instinct is to remain collected."
Written by Rachelle Enns on June 23rd, 2020
Experienced Example
"While adhering to our codes of conduct and regulations, I would remain calm and professional and use my negotiation and mediation training to de-escalate such a situation. I would first ask the individual to step aside so I could secure the situation, avoid hindering the duties of our teammates, and recruit assistance as a witness at the very least. I would then devote my full attention to them. I would respectfully ask them what the problem was. I would then actively listen, mirror, and empathize with them. I would provide context and insight into their situation, introduce them to the potential consequences of their actions, and inform them of what actions are required. I would inform them of what conduct would serve their best interests and proceed from there."
Written by Kevin Downey on December 28th, 2022
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Diligence
18. What have you done to train and prepare yourself for a role with the TSA?
What You Need to Know
When applying to work for the TSA, there is a lot you can do to prepare yourself for the stringent interview process. You could practice acute problem-solving or learn more about the history of the TSA, ensuring a smoother interview process.
Be prepared to discuss with the interviewer the tangible actions you have taken to ensure complete preparation for a career with TSA. If you have any education or training related to the responsibilities of a TSA Screener, this question is a good time to outline those factors.
Written by Rachelle Enns on June 23rd, 2020
Entry Level Example
"I recently earned a degree in Criminal Justice. By earning this degree, I built a strong foundation in criminology, evidence, and procedures, as well as law and the judicial process. This knowledge will be valuable to my contribution to the TSA as I come with a robust understanding of the regulations and best practices related to public protection. I have also set myself up for success both emotionally and with mental acuity. I participate in guided meditations, I read books on leadership, and even take the time to train my memory through Luminocity brain games."
Written by Rachelle Enns on June 23rd, 2020
Experienced Example
"I have read and memorized the Employee Code of Conduct Handbook. I have thoroughly read through the history of TSA. I have spoken with three TSOs, asking them about the expectations of this role in detail. I have upped my exercise regimen, watched all the videos, and read the stories and testimonials of your employees. I am open to any recommendations you have to further prepare for the role. I am dedicated, no stranger to hard work, and would put in maximum effort to be as prepared as possible should the opportunity present itself. When starting a new job, I do my best to get as much of a running start on my onboarding and training as possible. Every step I can take to propel my career, you can count on me taking it."
Written by Kevin Downey on December 28th, 2022
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When applying to work for the TSA, there is a lot you can do to prepare yourself for their stringent interview process. You could practice acute problem solving or learn more about the history of the TSA, ensuring a smoother interview process.
Be prepared to discuss with the interviewer the tangible actions you have taken to ensure full preparation for a career with TSA. If you have any education or training related to the responsibilities of a TSA Screener, this question is a good time to outline those factors."
Marcie's Feedback
Direct
19. Answer with complete honesty. Have you ever committed a crime, participated in any illegal activity, or maintained inappropriate criminal affiliation by association?
What You Need to Know
The Transportation Security Administration is explicitly clear that, when crafting your TSA application, you must answer every question with complete honesty. Failure to do so will result in application denial. Most people have had a misstep of some sort in their life. So, rather than hide any past discretions, be upfront about them. Trust that who you are today and the integrity that you bring will shine through.
Written by Rachelle Enns on June 23rd, 2020
Entry Level Example
"I have never committed a crime. I have always been very rule-abiding and always will be so. When I initially applied for a career with TSA, I carefully read through the employee responsibilities and conduct expectations. I will wholeheartedly abide by these guidelines."
Written by Kevin Downey on December 28th, 2022
Experienced Example
"I understand I must answer with utmost honesty and integrity to gain consideration as a TSA Screener. As a teenager, I had a couple of indiscretions with petty theft. I was temporarily involved with friends who did not make good choices. I could have said no; however, I chose to take part. Although I regret going down that path, I am thankful to have received support and guidance from my family. My family and friends showed me that I needed to straighten my life out. And I did. I immediately changed course, got very involved in community service, and am an active member of my community. I've since had my record sealed, but I share this to attest to the fact that I have nothing to hide and am honest. You asked for honesty, so honesty is what you get."
Written by Kevin Downey on December 28th, 2022
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Diversity
20. The TSA has a robust Diversity and Inclusion Plan designed to create an inclusive and engaged workforce. How do you plan to support these efforts?
What You Need to Know
The TSA has put a lot of resources and effort into ensuring they fully embrace equal opportunity, diversity, and inclusion. The TSA aims to be 'an employer of choice that maximizes talent, promotes diversity, and achieves excellence by maintaining an inclusive and innovative work environment.' The administration commits to a D&I plan that attracts and retains high-performing team members.
Before your interview, take the time to review the Diversity and Inclusion Plan released by the TSA. You can find this information on the TSA.gov website. Comb through their website for available documents and releases on diversity and inclusion. Then, work to create a specific and tailored response regarding how you will support and encourage their efforts.
Written by Rachelle Enns on June 23rd, 2020
Entry Level Example
"By acting according to my nature and character. I have always advocated for diversity, inclusion, and the fair and equal treatment of all people, regardless of sex, race, color, religious affiliation, or sexual orientation. I have always believed in the principles that our great country was built upon, that everyone is created equal, entitled to the same unalienable Rights, and entitled to life, liberty, and the pursuit of Happiness. So I will support the TSA's robust Diversity and Inclusion Plan by doing what I have always done, being me."
Written by Kevin Downey on December 28th, 2022
Experienced Example
"I fully embrace the TSA's inclusion efforts and have helped diverse groups through the volunteer efforts listed on my resume. I read the TSA Diversity and Inclusion Plan and your goal to uphold a diverse, inclusive, and engaged workforce. I will encourage this effort by wholeheartedly supporting my team members regardless of race, ethnicity, age, ability, language, gender, orientation, or religion. I will take every opportunity to learn about other cultures through the TSA educational forums and embrace and appreciate those different from me."
Written by Kevin Downey on December 28th, 2022
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Education
21. Tell me about your college education and how it relates to your career as a TSA Screener.
What You Need to Know
The interviewer wants a detailed breakdown of any education related to your career as a TSA Screener. Your training might be on your resume; however, this question is an invitation to give a more detailed breakdown of your coursework and credentials. When walking the interviewer through your post-secondary studies, highlight any awards, scholarships, or recognition you may have received.
Written by Rachelle Enns on June 23rd, 2020
Entry Level Example
"I attended two years of college when the covid-19 pandemic hit. The school closed and didn't refund my tuition, and I petitioned and was awarded an associate's degree. I was pursuing a bachelor's degree in criminal justice. I understand that this position requires a high school diploma, GED, or equivalent certificate."
Written by Kevin Downey on December 28th, 2022
Experienced Example
"I have completed three criminal justice-related courses via online correspondence this year. These courses include Ethics and Critical Thought, Public Safety, and Introduction to the Criminal Justice System. I excelled in these classes, with an average grade of 97%. Over the next four years, I plan to earn my Bachelor's in Criminal Justice. This goal, of course, would be in tandem with working full-time. I am eager to use my knowledge to help the TSA protect the traveling public, and I look forward to learning more as I train and grow with your administration."
Written by Rachelle Enns on June 23rd, 2020
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EQ
22. What kind of situations make you feel uncomfortable?
What You Need to Know
A variation of, 'What is your greatest weakness?' this question targets any areas where you may feel ill-equipped. How you answer this question will help your interviewer to determine where you may require additional support or training. Consider awkward or uncomfortable situations that would not be a deal-breaker for the TSA Screener role.
The work environment of a TSA Screener can be challenging, tense, stressful, and uncomfortable. You must show resilience and the ability to handle discomfort. The TSA wants to know that you can keep your cool in situations and handle discomfort with professionalism and poise. Discuss how you approach uncomfortable situations and, if possible, give an example that shows your ability to react appropriately to discomfort.
Written by Rachelle Enns on June 23rd, 2020
Entry Level Example
"I become uncomfortable when people complain about their job, co-workers, or employment situation. I live by the philosophy that if I do not like an aspect of my life, I have the power to change my situation. To deal with uncomfortable situations such as complaining from others or unprofessional conversations, I will tell my co-worker straight away that I am not interested in having the conversation. Professional boundaries are essential, and I will politely decline to be a part of a conversation surrounding complaints."
Written by Rachelle Enns on June 23rd, 2020
Experienced Example
"In certain situations, I feel uncomfortable doing pat downs without another security officer with me as a witness. I prefer not to perform pat downs on someone of the opposite sex or a different sexual orientation than mine. I prefer to set boundaries and strictly comply with what could only be deemed appropriate conduct in such situations. Whenever I perform a pat down, I ensure I received permission first and am clear, communicative, and respectful at every juncture."
Written by Kevin Downey on December 28th, 2022
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Seeing co-workers doing 'just enough' to get by makes me uncomfortable. When this happens, I dive in to ensure the job or tasks get done completely. When appropriate, I talk to underperforming co-workers to help get them on board."
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When you are supposed to be working on a common goal and interest and someone just doesn't want to do it the same way or makes up their own rules of how to do things."
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EQ
23. Transportation Security Administration includes 'integrity' in its core values. Talk about a time you acted with integrity.
What You Need to Know
Integrity is a core value of the Transportation Security Administration and the cornerstone of its mission. The TSA looks for Screeners who embody integrity by committing to making the right decision at all times, including reporting any breach of integrity ever observed.
Integrity means possessing 'the quality of being honest and having strong moral principles.' The TSA wants to see how you have exercised integrity in your work and personal life.
First, talk about what integrity means to you. Then, offer an example of a time you faced the temptation to do the wrong thing when nobody was looking. What made you do the right thing in the end, and how did it make you feel?
To organize your answer, use the STAR method, which is a beneficial approach when answering behavioral-based interview questions. STAR is an acronym for Situation, Task, Action, Result, and it can help you to frame and organize your response in a way that will resonate with your interviewer.
Written by Rachelle Enns on June 23rd, 2020
Entry Level Example
"My definition of integrity is to choose to do the right thing, even when nobody is looking. I possess your core value of integrity because I do what is right, no matter the alternatives. (Situation) When earning my diploma in Criminology, I received a higher grade on my transcript than I earned. (Task) I am an honest person and knew it was up to me to report the error. (Action) I brought the error to the attention of my administrator, who then had the grade reversed. I could have taken credit, but in the end, I didn't earn that grade. I was determined to start my career off on the right foot, which is through complete honesty. (Result) Today, I can attend this interview with the TSA knowing full well that I earned this meeting through hard work and acts of total integrity."
Written by Rachelle Enns on June 23rd, 2020
Experienced Example
"Integrity is a core value, and I know TSA lists integrity as one of its core values. I would have no issue living up to TSA's established guiding principles and standards of conduct. Everyone is accountable for their actions and inactions. I am ever conscious of this. Anytime I have witnessed or been invited to participate in unethical conduct, I have declined. Anytime I was invited to remain silent and look the other way, I also declined. In those instances, I've invited them to rethink their actions, suggested they admit to their misconduct, and conduct themselves with integrity moving forward. If they choose to continue on their ill-advised course of action, I inform them it leaves me with no choice but to report their behavior to the proper authorities. As I see it, if they involve me, and ask me to betray myself and my values, then any consequences to their actions belong to them, and them alone."
Written by Kevin Downey on December 28th, 2022
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Experience
24. Walk me through your experience in security and protection.
What You Need to Know
This is similar to the common interview question 'Tell me about yourself.' When you walk the interviewer through your related background, your approach should give a high-level overview of the most relevant points. Share where you have worked and your job title, discuss your primary responsibilities, and tie these factors back to how your experience will benefit the TSA, should they hire you as a Screener. Show your enthusiasm for this line of work, and include any related education and training.
Written by Rachelle Enns on June 23rd, 2020
Entry Level Example
"In junior high school, I took Aikido, which started my passion for self-defense, which I continue to practice to this day. In high school, I served as a hall monitor for four years. Then, in college, I supported myself in my freshman year by being the doorman at a club. My easygoing demeanor and excellent self-defense skills caught the attention of the manager of a high-class apartment building. He recruited me into that job, where I worked my sophomore year and the following summer. This led to me being hired by one of the tenants of the building, who ran a private security company. I have letters of recommendation from all of my prior employers, and if you would like to call them, they are ready and willing to share."
Written by Kevin Downey on December 28th, 2022
Experienced Example
"Immediately after high school, I pursued a Security Guard License. Upon obtaining my certification, I worked full-time for a third-party security provider. I was responsible for the night patrol of a financial institution, a jewelry store, and numerous residential construction sites. Through this experience, I gained much patrol experience in high-risk industries. I have consistently proven myself to be an incredibly reliable and trustworthy individual. Today, I am ready to take the next level in my career by joining this administration and committing my career to protect the public on a more critical level."
Written by Rachelle Enns on June 23rd, 2020
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Experience
25. What major challenges or problems did you face in your last position?
What You Need to Know
The challenges and problems you face in your current job will show the interviewer the scope of responsibility and problem-solving you can handle.
For instance, if your biggest challenge is working an hour of overtime on a Saturday evening or dealing with a petty co-worker, the interviewer might gain the impression that you're ill-equipped to meet the demands of a TSA Screener.
Discuss a genuine challenge or problem you faced, and talk about the action steps you took to resolve the issue. When approaching this question, you can give a story-based example using the STAR interview method. STAR is an acronym for Situation, Task, Action, and Result.
Remember, this question is not an opportunity to complain about your job or co-workers. Approach this question in a way that highlights your problem-solving and stress-management skills.
Written by Rachelle Enns on June 23rd, 2020
Entry Level Example
"(Situation) My biggest challenge as a new security officer was learning all of the regulations behind the job. (Task) The learning curve was steep, but it was imperative that my co-workers and employer could rely on me to have a full understanding of the job. (Action) To meet this challenge, I spent many personal hours studying manuals and testing my knowledge with flashcards. I even found some competency tests online. (Result) My employer told me that I was the most diligent person he had hired in a long time. I expected the role to be challenging, so I was prepared to put in the effort required to succeed. I expect this challenge will be the same if I am accepted as a TSA Screener. I am ready to face this challenge and work hard to overcome any obstacles."
Written by Rachelle Enns on June 23rd, 2020
Experienced Example
"I worked for a private security company that catered to upper-echelon clients. Some contracts were for the weekend, some for longer periods. Some assignments were simple, like providing security for their kids while they were away, and others acting as security for private events. On occasion, when paparazzi or reporters try to take advantage of an opportunity, the client would insist that we 'rough them up.' I always declined, and they subsequently attempted to make things difficult for me with my employer. Occasionally, this became an issue, and serving such clients was difficult. That's why I decided a career change was in order, which is what brings me here today."
Written by Kevin Downey on December 28th, 2022
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I look forward to getting some standardized training at TSA and being measured and promoted based on standards that are used across the board for all team members equally."
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Job Satisfaction
26. What did you most like and dislike about your previous job?
What You Need to Know
The interviewer is asking what you enjoy the most about your previous (or current) opportunity so that they can uncover your greatest strengths, abilities, and interests. Think about your favorite days at work at what they entail. Maybe you love being a face to the public, helping them solve issues. Perhaps you most enjoy training a coworker on a new software update. Or, maybe you give outstanding presentations and love to speak publically. Whatever your answer, be sure to show enthusiasm for what you do.
In the second part of this multi-part question, the interviewer wants assurance that you are not merely looking for a job replacement to soothe issues that will follow you into your role. For instance, if you say that your private security job is too stressful and the hours are challenging, this would be a red flag because the work of a TSA Screener is also challenging and stressful, and the hours are not a typical 9-5.
Give a meaningful, positive answer, and never speak poorly of your current employer.
Written by Rachelle Enns on June 23rd, 2020
Entry Level Example
"I enjoyed working with people and having positive interactions every day. I enjoyed the physicality of the job as well. What I disliked most was the toxic masculinity of some of my coworkers and the unfiltered opinions they would share about their worldviews that disparaged other groups of people or demographics. This is primarily why I am seeking a career change and why TSA feels like a good fit, based on their principles and values."
Written by Kevin Downey on December 28th, 2022
Answer Example
"What I like most about my current security position is that I meet new people every day. It's fascinating to see the sheer diversity of our population, and it's important to me that I remain in a role where I can engage with other people regularly. I am happy with most aspects of my current role; however, if I could change one thing, I would update some of the technology we use. It is challenging to document instances efficiently, and our equipment is too slow to handle program upgrades. I appreciate that the TSA has invested in state-of-the-art tech to help Screeners do their job efficiently and accurately."
Written by Rachelle Enns on June 23rd, 2020
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The regular customers who have been coming for years and truly are like family.
A few very loyal employees who have been there over ten years.
On the flip side, I dislike that there is a lot of turnover. There are a lot of teenagers that have their first jobs or go to college. The pay is minimal."
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Job Satisfaction
27. The TSA is often under the scrutiny of the public eye. Are you prepared to work in this type of environment?
What You Need to Know
The TSA works tirelessly to protect the public from harm and help travelers arrive safely at their destinations. We see many incredible stories of heroic and attentive TSA officers who discover and confiscate loaded guns, knives, bombs, weapons, and other items meant for harm. However, with this positive media comes negative press, too.
The interviewer wants to hear that you will support the organization even during challenging times in the media. Show the interviewer that you respect the TSA's mission and that you stand by the high standards of safety that the Transportation Security Administration has put into place. Share that you want to be a part of this mission and look forward to joining the team.
Written by Rachelle Enns on June 23rd, 2020
Entry Level Example
"No existing government unit escapes the critical eye of the media. One day on the news, I saw that a TSA officer confiscated a loaded gun from someone trying to board a plane. Then, in the same breath, another media outlet will report that the TSA's security guidelines are too relaxed. I understand that being under the scrutiny of the public eye is a part of this job. I will react by being consistent, following my mandate to the tee every single day, and being an enthusiastic advocate for the TSA and its efforts in protecting the public from harm."
Written by Rachelle Enns on June 23rd, 2020
Experienced Example
"Air travel can be difficult for a lot of people. It's an ordeal arriving two to three hours before your flight, and you never know what to expect with security lines. Many, in addition to their stress, have issues with those in positions of authority. So you might encounter someone who fits this description, who lacks better judgment or has less control over their impulses and project this stress onto you. This doesn't bother me. I expect it, and it is part of this job. This could be compared to different aspects of any job where you interact with the public. I have no control over the misperceptions someone brings with them when they meet me. All I can do is to be prepared to bring my best self to work, which means I bring my best attitude and the empathy that comes with it. This way, I ensure their misperceptions go on being misplaced, and hopefully, by the end of their experience, changes their view."
Written by Kevin Downey on December 28th, 2022
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Stress
28. TSA Screeners are on the front lines of guarding the U.S. and protecting the public. How will you meet the mental demands of this job?
What You Need to Know
Working as a TSA Screener is a strenuous job. Throughout your application, you will need to pass a structured interview and demonstrate the characteristics and traits that every TSA employee needs to possess. These competencies include good judgment, strong decision-making skills, emotional maturity, interpersonal skills, a cooperative nature, and sensitivity toward others.
Be prepared to provide examples of how you will need and exceed these expectations. Be sure to use aligning TSA language as much as possible while providing tangible examples rather than blanket statements of competency.
Written by Rachelle Enns on June 23rd, 2020
Entry Level Example
"I will meet the mental demands of the job by bringing my best self to work every day, acting with integrity, according to the code of conduct of TSA, acting out of my nature with integrity, and utilizing all the skills I have attained through my career so far. I hope to learn more skills in this regard and implement them habitually. I would approach every day with gratitude and the career goal of being an exemplary employee and a role model for our newer recruits."
Written by Kevin Downey on December 28th, 2022
Answer Example
"I know that the TSA looks for candidates skilled in decision-making and emotionally mature while showing sensitivity to others. Regarding these mental demands, I will meet and exceed your expectations. Based on my previous work experience in high-pressure roles such as large events security, I have proven my ability to make wise, calculated decisions that benefit large public groups. I fully embrace the inclusion efforts put forward by TSA and have shown my desire to help diverse groups through the volunteer efforts listed on my resume. I am emotionally mature and have practiced stoicism for the past three years, which means training myself to be emotionally resilient."
Written by Rachelle Enns on June 23rd, 2020
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Stress
29. Being a TSA Screener is a stressful job. How do you handle stress and pressure inside and outside of the workplace?
What You Need to Know
One of the most significant concerns for an employer is that outside influences and stressors will begin to affect work performance and outcomes. This concern is especially real when dealing with the high-pressure environment that TSA Screeners often face.
Assure the interviewer that you understand the importance of keeping your focus in the workplace. Discuss the actions you take to ensure professionalism is present at all times, and talk about the preventative measures you will put in place to ensure that professional stress does not enter your personal life.
Written by Rachelle Enns on June 23rd, 2020
Entry Level Example
"I fully understand that stress management is an essential skill to master. It's important to me that I never misappropriate feelings of stress. I am assertive in both my personal and professional life, which means that when a stressor comes up, I nip it in the bud before the symptoms creep into other areas of my life. Also, I have a significant social support network between my family and friends, which I believe is critical to healthy stress management."
Written by Rachelle Enns on June 23rd, 2020
Experienced Example
"I am a black belt in Aikido and have a close relationship with my sensei. Aikido is a well-established stress reducer and promotes overall positive health by training the body, mind, and soul to achieve maximum serenity. Whenever I feel imbalanced, I meet with my sensei, and we recenter my chi. In addition, I eat healthily, read self-help books, and find time to meditate, and I have excellent time management skills, planning every day to the best of my ability. Whenever I do experience stress, I can govern it with ease. Most of my previous teammates will attest that I am a calming force for the team."
Written by Kevin Downey on December 28th, 2022
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Teamwork
30. One of the TSA's core values is 'Team Spirit.' Talk about your approach to teamwork and how you will contribute to our Team Spirit.
What You Need to Know
The TSA includes 'Team Spirit' in their core values statement. The administration describes team spirit as being 'open, respectful, and dedicated to making others better.' Also, having 'a passion for challenge, success, and being on a winning team.' The TSA believes that Team Spirit means the willingness to build teams around your strengths.
Some ways that you may exude this value include:
- Helping others during busy times
- Answering questions for your teammates
- Encouraging professional growth
- Tapping into the group of experts around you
Being a TSA Screener is a team effort, and the interviewer needs to hear that you work well on a team. Tell the interviewer the ways that you embody this definition of Team Spirit.
Written by Rachelle Enns on June 23rd, 2020
Entry Level Example
"I greatly appreciate that Team Spirit is one of your core values. I plan to embody this by encouraging authenticity and allowing others to be themselves around me. Also, I have a passion for continued education and personal development. I will encourage my teammates to grow and improve at every opportunity. Lastly, I will always work with the mindset that every action I take and each decision I make should reflect the good of the team."
Written by Rachelle Enns on June 23rd, 2020
Experienced Example
"My view of team spirit goes deeper than being on a team or doing your part. It is about building relationships, earning trust, and being open, respectful, and dedicated to every member of your team. In this, you establish a bond, a camaraderie you couldn't otherwise attain. It's about sharing a passion for challenge, success, and a communal aim for being on a winning team. You have to be willing to support your teams utilizing all your strengths and sharing a desire to help your nation, strengthening our transportation systems while ensuring the freedom of movement of the public and commerce."
Written by Kevin Downey on December 28th, 2022
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Also, in team, every member can bring forth their strengths, without focusing on their weaknesses."
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