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Sound Engineering Technicians Mock Interview

Question 12 of 26 for our Sound Engineering Technicians Mock Interview

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Question 12 of 26

Share an experience you had in dealing with a difficult individual and how you handled - or would handle - the situation.

Answer this question by providing examples of your customer service and relationship building skills. Furthermore mention your ability to work under pressure while remaining calm, collected and professional at all times. Lastly, provide an example of a situation reflecting your ability to handle a difficult individual.



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How to Answer: Share an experience you had in dealing with a difficult individual and how you handled - or would handle - the situation.

Advice and answer examples written specifically for a Sound Engineering Technicians job interview.

  • 12. Share an experience you had in dealing with a difficult individual and how you handled - or would handle - the situation.

      How to Answer

      Answer this question by providing examples of your customer service and relationship building skills. Furthermore mention your ability to work under pressure while remaining calm, collected and professional at all times. Lastly, provide an example of a situation reflecting your ability to handle a difficult individual.



      Answer Example

      "I remain calm and professional as I must ensure to adequately represent the company at all times. I calmly listen to the individual, and then do my very best to assist him/her in a timely fashion. Should I be unable to solve his/her issues, I immediately get in touch with my superior, or a more experienced colleague should my supervisor be unavailable. An example of a situation with a difficult individual is (X situation) when working as a/an (X position title) for (X company). (.... X details regarding the situation and how you respectfully and successfully handled the situation)."