Shift managers oversee the operations of the staff during their particular shift. These professionals work in restaurants and fast food outlets where they perform a wide range of task. In general, shift managers plan for each shift, allocate job duties to other employees working the same shift and monitor performance and ensure that all safety and security standards are adhered to strictly at all times. Shift managers are also responsible for ensuring quality food production, inventory management, scheduling, food safety, maintenance and customer service.
A high school diploma is the minimum educational requirement for this role. Extensive experience working in a restaurant in any capacity will teach you valuable on the job skills and boost your job prospects tremendously. Shift managers must have excellent leadership, communication and customer service skills. They must also have a keen eye for detail and be able to resolve internal disputes between staff.
Be prepared to demonstrate your strong leadership skills at your shift manager interview. The interviewer is sure to ask you questions that require detailed answers highlighting your leadership skills. They will also want to know if you've had any experience working in any restaurant. Before your interview, spend time going through shift manager mock interview questions so you can be better prepared to answer any question at your job interview.