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Senior Account Manager Mock Interview

Question 5 of 35 for our Senior Account Manager Mock Interview

Senior Account Manager was updated by on November 7th, 2021. Learn more here.

Question 5 of 35

Describe your customer service skills.

From providing customer service to clients using your services to working with associates in other departments, having good customer service skills is very important to the senior account manager role. Share with the interviewer your experience with providing customer service. This can include customers within your organization.

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How to Answer: Describe your customer service skills.

Advice and answer examples written specifically for a Senior Account Manager job interview.

  • 5. Describe your customer service skills.

      How to Answer

      From providing customer service to clients using your services to working with associates in other departments, having good customer service skills is very important to the senior account manager role. Share with the interviewer your experience with providing customer service. This can include customers within your organization.

      Written by Ronda Barnes on November 11th, 2021

      1st Answer Example

      "I understand that by providing good customer service, clients will return. With that being said, I do my best to understand clients' needs and go above and beyond to meet them. My clients have also complimented me on how responsive I am to their questions or concerns."

      Written by Ronda Barnes on November 11th, 2021

      2nd Answer Example

      "I would say my customer service skills are excellent. Having customer service skills is what has allowed me to be successful as an account manager for five years. I listen to my client's needs and stay on top of new developments in the industry to ensure I am providing the latest and best services."

      Written by Ronda Barnes on November 11th, 2021