How do you handle conflict? As a security manager, you will need to be able to stay calm and collected in the face of any safety issue. You may also need to intervene with conflicts between members of your team. For technical issues, you will need to know how to troubleshoot. If you are asked this question in an interview, you may want to offer a couple of scenarios. You can share how you followed emergency response procedures to mitigate an intrusion alarm. You could also discuss how you mediated a conflict between two coworkers and helped them resolve the issue.