Due to the fact that you have not given me this position yet, I have not had a serious conflict as a Security Manager, but as a Security Analyst my most serious conflict would have to be the Final Fire Inspection at the New OKC Warehouse. The situation was both my facility manager, and directer were both unavailable, and the contractor failed to inform anyone that he scheduled the inspection. This would have been the second time that the Fire marshal would have been on this property, and if he failed it this time the building would have been shut down for the repairs to be made and a new inspection would need to be rescheduled making the OKC warehouse shut down for one month, this is after all the equipment had been moved to the new location and the old location had been turned back to the property management company. I drove from Tulsa, arrived at the warehouse inspected the system, found what had not been completed, and with the assistance from the OKC facility team we were able to correct all issues and tested the system before the Fire marshal had arrived.
We passed that inspection, and are still running smoothly today.