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Describe a time when you had really felt good about a performance in your job.
Advice
One option for this question is discussing a time you achieved a major goal or received an award for top performance. Describe the goal you achieved, what steps it took to get there, and how excited you were to reach the goal. Or, talking about a time when you calmed an upset customer can be a great example for this question. Be ready to talk about the time you went above and beyond with handling a customer complaint. Explain how you personally listened to every word the customer had to say. Next, describe how you apologized to the customer with a calm voice and sincere heart. Finally, be sure to tell the interviewer what solution you offered the customer. Be sure to close with how happy the customer was when they left!

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User-Submitted Answers

Describe a time when you had really felt good about a performance in your job.
1.
We had a guest complaint about the food we were serving how there wasn't a huge variety. I had dealt with this guest before and knew that she was only really seeking attention because she stayed at our hotel multiple times. I decided to make something special for her that's off the menu so that she will feel more appreciated.
2.
Making sure the office run smoothly. Comfortable result. Every day I tell myself that I have done a good job.
3.
Taking over a position I had no training for and keeping things running smoothly in the office.
4.
When I complete a tender and we get rewarded. Or simple thing as being able to trace my boss' suitcase after losing it at the airport and not reporting it.
5.
Had an influx of customers, kept calm and handled one at a time, instead of stressing out.
6.
I try and ensure that I put in all my efforts to deal with the daily work order effeciently and provide deliverables on time. Performance is an onging process and demands consistent efforts hence being appreciated for your work makes you feel good.
7.
When my company is trying to win Kenya Airways insurance policy as their broker. I try as much as possible to make sure I follow up on same. I make sure all the typing words are in order and create all the design used in the policy and at last, we got the business.
8.
In my past waitressing experience when the custumers take the time to thank you and tell you how great you did and even make the effort to tell you manager.
9.
When I meet the deadlines I set for a certain goal.
10.
I feel confident about my job for every moment.
11.
I would have to say on eom it is very hectic and everything is on a time frame and deadlines that need to be met and are preform properly.
12.
Please outline your experience of accurately undertaking basic office/paperwork duties.
13.
When I was part of the team that won the ISO 9001 certificate.
14.
A time when I felt really good about a performance I did for my job was when my supervisor acknowledged my successes and praised me for a job well done.
15.
Current job we were understaff but managed do handle the workload very well between only the 2 of us.
16.
When I helped a child feel more comfortable while getting there teeth cleaned. They had special needs and needed a different type of talc.
17.
Taking on federal cards for the first time.
18.
When I first started working in a high school, I found that I wasn’t as naturally organized as I wanted to be. Without a system to keep track of everything I was falsifying. So now I make a list religiously and I check it every morning, so before I leave for the day, I make sure that nothing has slip through the cracks and all my priorities are correct. I now know that without them, my natural state is a less organized one.
19.
When a parent tells me the thing they are going to miss about the school is talking to me each day. I have made a connection.
20.
When the parents at the school compliment me on handling multitaking well.
21.
I often have parents tell me that I am great at managing the demands of the front desk. That makes me feel like I am doing something right.
22.
When I first started working in a high school, I found that I wasn’t as naturally organized as I wanted to be. Without a system to keep track of everything I was falsifying. So now I make a list religiously and I check it every morning, so before I leave for the day, I make sure that nothing has slip through the cracks and all my priorities are correct. I now know that without them, my natural state is a less organized one.
23.
I used to have screen savers of my dogs and wolves that I sponsor on my computer. One of the autistic students noticed them and would ask me about them. This lead to a conversation about him joining the Canine Club that I lead. He did join and I was surprised to later learn from his mother that he had been afraid of dogs and changed his feelings and attitude about them.
24.
I assisted the project team loading project onto the system.
25.
Please outline your experience of accurately undertaking basic office/paperwork duties.
26.
When we switched our data base in Parole I was able to catch on to it really quick and was asked to go to other offices and help people who were having trouble.
27.
I did everything with out getting yelled at one day.