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Restaurant Manager Interview Questions

25 Restaurant Manager Questions and Answers

By: Rachelle Enns

Question 1 of 25
How do you handle customer disputes?
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How to Answer
The interviewer would like to know how you handle stressful situations involving unhappy customers. As a restaurant manager, your ability handle customer complaints can make or break your candidacy. Be ready with an example when you went above and beyond when handling a customer complaint. Be sure to tell the interviewer what solution you offered the customer. Perhaps you did not charge them for the meal. Maybe you offered a new dish for them to try. Close with how happy the customer was when they left!

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