31 Residential Advisors Interview Questions & Answers
1. Share an effective method you have used to enforce rules and regulations.
How to Answer
Are you able to enforce rules and regulations when necessary? Assure the interviewer that you are capable of commanding the respect required to be an effective RA.
Written by Rachelle Enns
Answer Example
"I have always found that an effective method of enforcing rules and regulations is to simply abide by them yourself. Don't make it an option and most people will follow your lead."
Written by Rachelle Enns
2. In five minutes or less, pick a topic you are passionate about, but isn't something I should know of, and explain it to me.
How to Answer
This question is intended for the hiring manager to get to know you, outside of your resume. Choose a topic that you are very knowledgeable in and be sure that your passion comes through.
You could choose a sport, a genre of movies, a book that has recently inspired you, music, cooking, dance. Literally, anything!
Written by Rachelle Enns
3. Tell me about yourself.
How to Answer
Open ended questions are some of the hardest to answer in an interview. It's important to train yourself how to talk about yourself. It may sound a little silly, because you've been talking about yourself for years! In an interview, you need to leave out the personal stuff. No need to talk about your new puppy or your favorite foods. Keep it professional and concise. Interviews typically last for about thirty minutes to an hour, so keep that in mind as you prepare. Sometimes practicing with a friend or timing your response can help. We recommend keeping it under a minute. Focus on your interest or passion for the field, your education and accomplishments. Keep it relevant! Also consider the fact that there is plenty of time for you to talk about your skills and strengths during the interview, so you don't have to say it all in one gulp. It's okay to be a little mysterious. Leave the interviewer wanting more!
Written by Rachelle Enns
4. Would you consider yourself a creative person?
How to Answer
Talk to the interviewer about any interest that you have in creativity and how you have implemented that desire in the workplace.
Written by Rachelle Enns
Answer Example
"I do consider myself to be a creative individual. One example of this would be the telephone sales scripts that I crafted for our inside sales team. They were lively and effective, and sales increased by 23% in the first 90 days of implementation."
Written by Rachelle Enns
5. What work situations excite and motivate you?
How to Answer
It is important, for your success, that the hiring manager knows how to keep you motivated and excited to come to work every day. Share with the interviewer what they could do to ensure that you are happy and productive.
Written by Rachelle Enns
Answer Example
"I am most motivated, on the job, when tasks are organized and the vibe is positive. I really value strong teamwork and good leadership."
Written by Rachelle Enns
6. After receiving information from your supervisor, how do you ensure you properly communicate this information to your team?
How to Answer
It is immensely important to accurately communicate information in the workplace. Discuss with the interviewer how you go about doing so.
Written by Rachelle Enns
Answer Example
"When I receive new information from my supervisor I will run my understanding of it by the supervisor to ensure that my interpretation is correct. After that, I will relay the information formally (in writing) to my team. This eliminates word of mouth and misinterpretation surrounding the issue."
Written by Rachelle Enns
7. Who would you say inspires you?
How to Answer
Show that you are prepared for the interview by having an immediate answer. The only wrong answer here is simply, "I don't know." In most interviews, you will get one or two personal questions to see how you present yourself. You want to be able to articulate yourself well, responding politely and even passionately when appropriate. A good way to respond to this question is by sharing about a person who has been a positive influence on you and your career. If your dad motivated you to push through to finish your education, talk about how that impacted you. Who showed you that it was possible to overcome even the greatest obstacles? Who taught you the skills that brought you where you are today?
Written by Rachelle Enns
8. What are your salary expectations?
How to Answer
The best thing that you can do when asked about your salary expectations are to be open and honest about what you are currently earning, and where you want to be in the future.
Written by Rachelle Enns
Answer Example
"I can share with you what I am currently earning, and where I would like to be in my next position. Currently, I am earning a base salary of $78K plus an annual bonus opportunity of an additional 10%. Last year my earnings were $85K and I'd like to earn a bit above that in my next position."
Written by Rachelle Enns
9. When planning, how often do you create alternative scenarios to help you adjust to changing situations?
How to Answer
Being able to problem solve and think outside the box when it comes to changing situations is a very valuable skill set. Talk to the interviewer about your ability to create a variety of potential scenarios.
Written by Rachelle Enns
Answer Example
"I feel that it is very important to create alternative scenarios in all situations. One cannot guess what will happen in the end so it is great to be prepared for all possible outcomes."
Written by Rachelle Enns
10. Tell me about an organization or group outside of work that you contributed to.
How to Answer
Many hiring managers will choose one candidate over another because of their volunteer experience. They feel that it shows strong character and selflessness...all qualities that make a great employee. Talk to the interviewer about your willingness to give back to your community in some form of volunteerism. If you do not have formal volunteer experience you can draw on things you do in your spare time to assist friends, family, or even your current employer.
If you do have volunteer experience: "For the past 8 months I have volunteered every Wednesday evening at our local animal shelter. I will help with grooming the animals, feeding them, and walking them. It's been a really fun experience and rewarding at the same time."
If you do not have volunteer experience: "I have not formally volunteered in these most recent years, however; I spend a lot of time helping my sister who is a single mom. I will babysit on weekends, cook dinners for her and drive the kids to appointments when necessary. I feel that it is very important to take care of the needs of family."
Written by Rachelle Enns
Answer Example
"For the past 8 months I have volunteered every Wednesday evening at our local animal shelter. I will help with grooming the animals, feeding them, and walking them. It's been a really fun experience and rewarding at the same time."
Written by Rachelle Enns
11. Describe for me a time when you failed at something and how you responded.
How to Answer
Everyone has had a failure at one point in their career. Do not hesitate to describe a failure. The key to a great answer, is how you learned from that failure and were able to improve yourself because of it. Try to keep the failure to one instance and stay away from financial mistakes you made at your previous employer. Example, do not tell the interviewer you forgot to order new inventory and which costs your company fifteen thousand in lost sales. Instead, try to keep it career related. Example, I was offered a position at XYZ that would have gained me management experience in my career, but I turned down the offer in fear I was not yet ready for the position. In hindsight, I believe I was more than capable to run XYZ's department, and regret not accepting.
Written by Rachelle Enns
12. Provide an experience in which your observation of a student helped you to identify unusual behavior.
How to Answer
As an RA you will be required to keep an eye out for students who may be struggling in one way or another. Your responsibility as an RA is to be a leader, a mentor, and a trustworthy ear. Discuss with the interviewer your experience with assisting a student who has displayed unusual behavior. Be sure to not break any confidentiality while providing your example.
Written by Rachelle Enns
Answer Example
"Last year I noticed one of the residents was not participating in group activities anymore. Earlier in the year she was very involved and outgoing so this was unusual behavior. I took her out for coffee and asked her what I could do. It turns out she suffered from depression and was having a difficult time. I supported her through it and she agreed to see a doctor who got her into counseling. We remained accountability partners for the year."
Written by Rachelle Enns
13. Do others respect and listen to you?
How to Answer
What steps have you taken in your time as an RA to ensure that your opinion is heard, and respected? Talk to the interviewer about your ability to command the respect of your supervisors, peers, and residents.
Written by Rachelle Enns
Answer Example
"I do feel that others respect and listen to me; primarily because I do not demand respect. I earn it. I am a kind and empathetic person who leads by example. People trust me and they like me."
Written by Rachelle Enns
14. Provide an example when your ethics were tested.
How to Answer
Your ethics may be tested from time to time. Assure the interviewer that you are capable of resisting the temptation to act unethically. How will you set an example to the residents?
Written by Rachelle Enns
Answer Example
"Last year during finals it was brought to my attention that the answers to one of my final exams had been leaked. Someone on campus was selling it to students and a friend of mine purchased the answer key. He offered to give it to me for free and I declined. It was a tough choice because this was a class that I was struggling in a little bit. I studied extra hard instead and am happy that I did not give in to temptation."
Written by Rachelle Enns
15. Why are you the best person for this position?
How to Answer
What sets you apart from your competition when it comes to landing this particular position? Discuss with the interviewer why you think you are the #1 choice for this role.
Written by Rachelle Enns
Answer Example
"I am the best person for this position because I have attended this school for 3 years and I am well known to the student body. My grades are very high and I would be a strong role model to the other residents."
Written by Rachelle Enns
16. Tell me how you organize, plan, and prioritize your work.
How to Answer
As an RA, you will be required to plan activities on a regular basis while keeping in mind an appropriate and manageable balance for the residents. Discuss with the interviewer how you plan to do this.
Written by Rachelle Enns
Answer Example
"When I organize and plan my work, I first look at the big picture and the schedule of others involved. I will map out a plan, and create a schedule for myself to follow. I have always been very good with keeping to a schedule so this method is very effective for me."
Written by Rachelle Enns
17. Why do you want to be an RA?
How to Answer
Assure the interviewer that you have a keen interest in this role and discuss what initially attracted you to this particular job posting.
Written by Rachelle Enns
Answer Example
"I would like to be an RA because it will help me to exercise my social, counseling, and mediation skills on a daily basis. This position immediately appealed to me not only because I love this school but because I truly care about the student body."
Written by Rachelle Enns
18. Where do you see yourself in 5 years?
How to Answer
What are your plans after University? Talk to the interviewer about the goals that you have set for yourself over the next 5 years.
Written by Rachelle Enns
Answer Example
"I have one year left to complete my Bachelor's Degree and then I plan to move into my Master's Degree. Once that is complete, I would love to target a communications or journalism job in New York. That has always been my dream."
Written by Rachelle Enns
19. If you could change or improve anything about your college, what would it be?
How to Answer
No establishment is perfect and there is always room for improvement. Discuss with the interviewer any ideas that you have had when it comes to improving campus life. Be sure to avoid complaining. Make this discussion a constructive one.
Written by Rachelle Enns
Answer Example
"One area of improvement that I would love to focus on, should I be chosen as an RA, would be the amount of community related volunteer work our students do. Although there has been significant improvement over the past 3 years, I still see opportunities for us to be better."
Written by Rachelle Enns
20. How was your college experience?
How to Answer
Highlight some of your great experiences during college and be sure to include how your RA was an influence to you during your time in residence.
Written by Rachelle Enns
Answer Example
"I had a very positive college experience and I attribute that to the fact that I was very involved in the college community. Personally, I had an excellent RA who ensured that everyone felt included."
Written by Rachelle Enns
21. What were your reasons for selecting our college or university?
How to Answer
As an RA you will need to have a lot of spirit and passion for this establishment. Discuss with the interviewer some of the reasons why you chose this particular establishment for your post-secondary education. Show them that you are passionate for their school!
Written by Rachelle Enns
Answer Example
"I chose this university for my post-secondary education because this school runs deep in our family. I am the 4th generation to attend school here and couldn't be prouder. I have a lot of passion for this school which is another reason why I would make a fantastic RA."
Written by Rachelle Enns
22. What is your greatest weakness? What are you doing to improve it?
How to Answer
We all have weaknesses of some sort and that is absolutely okay to admit. Talk to the interviewer about what you feel your greatest weakness is and be sure to discuss what you are currently doing, or willing to do, to improve. Be sure to avoid an answer that would be crucial to your success in this role (IE: I want to be an RA but I have a fear of people).
Written by Rachelle Enns
Answer Example
"I feel that my greatest weakness is that sometimes I can be a bit too blunt when it comes to truth-telling. Many of my peers appreciate it but some do not. I am working on my ability to add sensitivity to my delivery when I speak and so far, so good!"
Written by Rachelle Enns
23. What is your greatest strength?
How to Answer
Are you often complimented on a particular characteristic or quality? Is there something about you that really makes you stand out from the crowd? Talk to the interviewer about what you feel is your greatest strength and how you feel it will be an asset to them should they hire you.
Written by Rachelle Enns
Answer Example
"My greatest strength is in my listening skills. I feel that there is a great deal of wisdom that comes with you observe vs. talk. This strength would be particularly helpful in my role as an RA because so many students need a trustworthy and listening ear."
Written by Rachelle Enns
24. Do you work well in high stress and pressure situations?
How to Answer
As an RA you will often have situations involving high amounts of pressure and expectations. Assure the interviewer that you are capable of handling this.
Written by Rachelle Enns
Answer Example
"I work the best under pressure! When there is a deadline I tend to act fast and work smarter. I am certainly not afraid to face a challenge and am confident that I could handle the pressure that comes with this particular position."
Written by Rachelle Enns
25. Tell me about a major problem you recently handled. Were you successful in resolving it?
How to Answer
As an RA you will often need to think quickly and creatively when it comes to problem solving. Talk to the interviewer about a major problem that you recently solved, being sure to highlight your ability to remain calm under the pressure.
Written by Rachelle Enns
Answer Example
"One major problem that I recently encountered was this summer when I was involved in a car accident while on my way to work. To make matters worse, it was my first day on the job! I had to reach my new employer, remain calm, deal with the accident, police and then later that day - my insurance company. It was incredibly overwhelming but my ability to remain cool was recognized by my new boss and she allowed me to have a fresh start a couple of days later."
Written by Rachelle Enns
26. What is leadership to you?
How to Answer
As an RA you will be seen as a leader. What does this mean to you?
Written by Rachelle Enns
Answer Example
"To me, strong leadership is to willingly take the role of a guide and mentor. True leadership is to remain a steadfast resource to those that need you. Leadership requires consistency and integrity."
Written by Rachelle Enns
27. Are you a patient person?
How to Answer
As an RA you will need to exercise a great amount of patience from time to time. Assure the interviewer that you are a patient individual.
Written by Rachelle Enns
Answer Example
"I do consider myself a patient person but certainly not a pushover. I have a clear idea of when additional patience is required of me."
Written by Rachelle Enns
28. What does diversity mean to you?
How to Answer
As an RA it is very important that you embrace diversity. Talk to the interviewer about what this means to you.
Written by Rachelle Enns
Answer Example
"To me, diversity means acknowledging and accepting a full range of genders, sexual preferences, cultures, and races. Embracing diversity is incredibly important and would certainly be a focus of mine should I be the successful candidate."
Written by Rachelle Enns
29. How would you handle a fight amongst your residents?
How to Answer
In a residence setting you will come across individuals who may not always get along. Assure the interviewer that you are capable of managing peer related conflict in a quick and effective manner.
Written by Rachelle Enns
Answer Example
"If I became aware of residents fighting I would follow the school's protocol for conflict. The action that I would take would depend on the severity of the conflict and whether bullying or physical force was involved. I have zero tolerance for unrest in residence as it needs to be a comfortable space for everyone."
Written by Rachelle Enns
30. If you notice your residents are not participating in your activities, what would you do?
How to Answer
As an RA it is your responsibility to ensure that your community of residents are involved and engaged. Talk to the interviewer about how you would handle residents who were disinterested in what you had planned for them.
Written by Rachelle Enns
Answer Example
"I understand that not everyone will feel like participating 100% of the time. If I noticed particular residents who were always opting out I would talk to them one on one. Perhaps it's a social anxiety issue or they feel swamped with homework. I would uncover the issue and help them out from there.We want everyone's college experience to be a positive one."
Written by Rachelle Enns
31. What activities would you create for your residents?
How to Answer
As an RA you will need to exercise some creativity when it comes to activities for your residents. Assure the interviewer that you have some great ideas and that you will keep them coming!
Written by Rachelle Enns
Answer Example
"I have a lot of great ideas and resources to draw on for activities. I would love to plan a games night, co-ed baseball tournament, and a flag football game. I think it would be wonderful to start a volunteer initiative as well for those students who are interested in giving back to their community."
Written by Rachelle Enns