Reservations Agent Interview Questions
Go Back1. Where do you see yourself in 5 years?
2. How would your former employer describe you?
3. How do you handle difficult customers?
4. What has been your biggest professional disappointment/achievement so far?
5. If hired, how do you intend on making a difference with our company?
6. What do you know about our company?
7. What was the most useful criticism you ever received?
8. Tell us about a time when you had to analyze information and make a recommendation. What kind of thought process did you go through? What was your reasoning behind your decision?
9. Tell me about a time when you had to defend an idea to your boss or someone else in an authoritative position.
10. Could you tell me a little bit about your computer skills?
11. What personal characteristics do you think add to your overall effectiveness?
12. How do you plan on becoming a better Reservations Agent?
13. Do you have any experience in the airline industry?
14. What company do you want to work for?
15. What are your greatest strengths?
16. What are your greatest weaknesses?
17. What are your career goals?
18. How do you handle stressful situations?
19. How well do you perform under pressure?
20. How well do you handle criticism?
21. How do you deal with difficult customers?
22. Are you efficient with your time?
23. How would you define good customer service?
24. How are your communication skills?
25. Why are you the best candidate for us?