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Receptionist Mock Interview

Question 20 of 32 for our Receptionist Mock Interview

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Question 20 of 32

If you are given multiple tasks at one particular point during the day, while the phone is ringing off the hook, how would you handle your tasks while still answering phone calls?

"I create a flexible schedule so that it's easy to combine important tasks with greeting customers and visitors. To prevent missed and unreturned calls, I also keep a thorough written record to ensure that nothing is forgotten."

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How to Answer: If you are given multiple tasks at one particular point during the day, while the phone is ringing off the hook, how would you handle your tasks while still answering phone calls?

Advice and answer examples written specifically for a Receptionist job interview.

  • 20. If you are given multiple tasks at one particular point during the day, while the phone is ringing off the hook, how would you handle your tasks while still answering phone calls?

      How to Answer

      Receptionists should be great at multitasking. Show the recruiter that you're a pro at juggling multiple tasks all at once and that you've already developed proven strategies to deal with them.

      Answer Example

      "I create a flexible schedule so that it's easy to combine important tasks with greeting customers and visitors. To prevent missed and unreturned calls, I also keep a thorough written record to ensure that nothing is forgotten."