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Top 25 Real Estate Receptionist Interview Questions
Question 1 of 28
Give me an example of when you received excellent feedback from a customer.
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Real Estate Receptionist Questions and Answers
Question 1 of 28
Give me an example of when you received excellent feedback from a customer.
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"I received excellent feedback from a customer while employed for (X company) as (X position title) (... X further information regarding the situation). The customer was particularly impressed by my ability to complete his project on a very short deadline while providing high quality services, and he did not hesitate to praise my work to my superior."
Always review the job posting before an interview to familiarize yourself with the personality traits the employer is seeking. Answer this question by mentioning some of the familiarity traits listed by providing an example in a professional setting.
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Question 2 of 28
What does great customer service look like to you?
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"Customer service involves professionalism, excellent communication and respectful interactions. It is imperative to always listen to what the customers have to say and take their perspective into consideration. It is furthermore mandatory to do your best to resolve their issues in a timely fashion."
Answer this question by putting emphasis on respect, good communication and professionalism. You should always take time to carefully listen to customers and ensure you are a good representative of the company.
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Question 3 of 28
Tell me the top three office related skills that you possess.
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Question 4 of 28
What is your primary goal when answering the phone?
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Question 5 of 28
Real Estate is a very fast paced environment with multiple tasks going on at a time. As such, tell me about your organizational skills.
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Question 6 of 28
How would you describe your communication skills?
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Question 7 of 28
Real estate is a very deadline driven industry. As such, tell me about your time management skills, and what you would do should you be unable to complete everything that was asked of you by the end of the workday.
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Question 8 of 28
What is your greatest weakness, and what are you doing to improve in that area?
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Question 9 of 28
What do you know about our company?
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Question 10 of 28
Tell me about your professional experience against the position you applied for.
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Question 11 of 28
Tell me about your reception experience.
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Question 12 of 28
Tell me about your computer skills, including your proficiency in real estate programs and software.
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Question 13 of 28
As a Real Estate Receptionist you have many opportunities to improve company processes and customer service. In that respect, what is the biggest impact you have made in your most recent position?
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Question 14 of 28
Why do you want to work in real estate?
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Question 15 of 28
Do you enjoy interacting with the public?
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Question 16 of 28
Have you ever made an error as a Receptionist?
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Question 17 of 28
What is your greatest strength?
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Question 18 of 28
Tell me about your educational qualifications, and how they will contribute to your success in this position.
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Question 19 of 28
In your opinion, what are the three most important skills that a Real Estate Receptionist should have?
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Question 20 of 28
What are your long term career goals?
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Question 21 of 28
Describe a situation when you had an angry customer contact you. How did you or would you handle the situation?
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Question 22 of 28
Why are you the best Real Estate Receptionist for us?
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Question 23 of 28
How do you prioritize when you, for instance, have three phone calls on hold and a customer waiting in front of your desk?
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Question 24 of 28
What are your short-term career goals?
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Question 25 of 28
How would your former employer describe your work ethic?
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Question 26 of 28
What motivates you in your professional life?
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Question 27 of 28
Real estate never slows down. Are you able to work overtime, evenings, weekends, or holidays as needed?
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Question 28 of 28
We have a multi-line telephone system. How many lines are you accustomed to answering?
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