How to Answer: How would you respond to a patient who refuses an X-ray?
Advice and answer examples written specifically for a Radiologic Technologist job interview.
3. How would you respond to a patient who refuses an X-ray?
How to Answer
Difficult patients will show up in your day every now and then. Tell the hiring manager how you deal with difficult patients.
Written by Ryan Brown on December 20th, 2020
1st Answer Example
"I give difficult patients the same care that I give cooperative patients. I find that patients that refuse X-rays generally are anxious about the scan and just need their mind put at ease and their questions answered."
Written by Ryan Brown on December 20th, 2020
2nd Answer Example
"I would first ask the patient if they had any questions. I've found that by listening to the patient I can determine why they are refusing care."
Written by Heather Douglass
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
"First, I give difficult patients the same care that I give cooperative patients. I find that patients refuse x-ray or scan are anxious about the exam and just need their mind put at ease and their questions answered."
Lauren's Feedback
You provided a great perspective that will be well-received with an interviewer. I provided some alternate wording to enhance your message.
"In my experience, patients refuse x-rays or scans due to anxiety or fear of the unknown. When faced with a nervous or reluctant client, I offer as much information I can about the exam. Typically, patients' minds are more at ease, and they are more willing to participate."
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Anonymous Answer
"Often patients who refuse x-rays are just anxious, so clearly outlining what I will be doing helps calm their nerves."
Rachelle's Feedback
You make a valid point! If you needed to calm the nerves of a patient, what would your approach be? This question is another opportunity to give a story-example of a 'time when' you did this.