How to Answer: When have you had to criticize someones work before? Are you comfortable doing so?
Advice and answer examples written specifically for a Quality Control Manager job interview.
6. When have you had to criticize someones work before? Are you comfortable doing so?
How to Answer
Being in a management role also means that you will sometimes need to give feedback, ask someone to work harder or even terminate someone's employment. It's important that the hiring manager know that you are comfortable with awkward or difficult conversations. Give an example of a time when you had to ask someone to deliver higher quality work.
Written by Rachelle Enns
Answer Example
"One time that I can recall would be when one of my team leads was not paying the close attention to her teams performance as I came to expect from her. I had to sit her down and started by asking her if there was a concern or a reason why she was less attentive to her job. She admitted to some personal issues she was having. I directed her to some resources from our HR department and then we made a plan for a follow up conversation a week from that date. Her performance improved greatly. I am absolutely comfortable in having difficult conversations and delivering feedback to my team."
Written by Rachelle Enns