How to Answer: How would you handle a situation in which the direction from above was unclear and circumstances were changing?
Advice and answer examples written specifically for a Property Manager job interview.
1. How would you handle a situation in which the direction from above was unclear and circumstances were changing?
How to Answer
Interviewers like hearing that you are willing to accept change with a positive attitude, and you will happily work through any challenges that come with change. Tell the interviewer that you understand change happens in companies, and you realize it is your responsibility to ensure you have clarity about the changes and implement them professionally. State that you would reach out to your manager to gain clarity on the direction you are supposed to take to ensure you are proceeding in the manner the leadership team intended. As a bonus, share that you understand the leadership team has good intentions with the changes, and you just want to ensure you are supporting the changes properly.
Written by Ryan Brown on March 19th, 2021
Answer Example
"Change is inevitable, although it is often accompanied by growing pains and learning curves. If I was unclear as to a new process or any change implemented by management, I would be sure to reach out directly to manager to gain clarity. I would be sure to approach them with a list of questions, so that I could gain a better understanding of the change and how it directly affects me and my role. I understand that leadership teams make decisions, as they see fit, in order to benefit the company in the long run. I am able to quickly adjust and adapt to change and am comfortable asking for help, if need be."
Written by Ryan Brown on March 19th, 2021
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