How do you feel when a physician criticizes your work?
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TOP ANSWERS
OUR COACH SAYS
The interviewer is asking this question for a few different reasons. They want to hear how well you handle criticism if you name drop or speak poorly of the one that challenged you and if you seem to hold a grudge over the situation. If you choose to give an example, be sure it allows you to demonstrate your ability to handle criticism with style.
Example #1
"It is never easy to be criticized or to receive unfavorable feedback. However, I believe that I can learn from each experience and constructively move forward. For example, a physician recently mentioned to me that my notes in the database were not as detailed as she would prefer. I had to take a minute and breathe because I spent extra time on those notes and felt frustrated by the feedback. However, I knew this physician could be tough to please so I asked her to show me exactly how she preferred the notes in the system so that next time, as a team, we could be more efficient."
Example #2
"I am newer to my career as a PA and, with that information, sometimes comes additional critiques from physicians. I take every critique as a learning opportunity. I am thankful for any feedback that helps me to become a better healthcare practitioner."
Example #3
"It depends on how the criticism is delivered. If it's given in the sense of constructive feedback, I am thankful for the learning opportunity. If the feedback comes to me as rude or unforgiving, that can be tough to swallow. I am always prepared to defend my work because I know it's good, but I would never be unprofessional to save face."
Anonymous Answer
"While it is never easy to receive criticism as a new provider, I expect to receive a lot of feedback. I have found that when I can take a step back from criticism or feedback, I can usually grow and become a better provider."
Rachelle's Reply
Perfect response!
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