How to Answer: How would you define excellent customer service?
Advice and answer examples written specifically for a Personal Trainer job interview.
12. How would you define excellent customer service?
How to Answer
Give a definition that shows you understand customer service and what it means to go above and beyond. You can also give a specific example of a time you provided excellent customer service, showing that you have the qualities the interviewer is looking for.
Written by Krista Wenz on October 5th, 2021
Answer Example
"Identifying the customer's needs is the first step to excellent customer service. Once I understand their needs and wants, I can assist them much better. Next, I give the customer what they need with a good attitude and always work to exceed their expectations."
Written by Krista Wenz on October 5th, 2021