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Top 25 Personal Assistant Interview Questions

Question 1 of 27
Sometimes personalities can clash. When have you had to modify or change your behavior to prevent a personality clash with a client?
Professional Answers Preview
"With all of the different types of personalities in this world, there will be times when you clash. In my last role, there was a personality I worked with that was difficult to read and break through to. The client took their role very serious and brought a great deal of unnecessary stress to the relationship with conflicting messages. I am very adaptable and found a way to meet the needs of the client, while asking the right questions to help bridge us together."
Every person is different, and interviewers want to hear that you can adapt to working with all types of people. Have you ever had a client who you didn't see eye-to-eye with? How about a client who never seemed to be on the same page as you? Have you had a client that you needed to be firmer or direct with? Perhaps, you have had a client that you needed to extend deadlines for due to lack of follow through on their part. These are all great examples to share for this question! Odds are, you get along with most of your clients if you have a successful career as a personal assistant! If this is the case, begin by telling the interviewer that most clients are great to work with and you typically do not run into these concerns. Next, provide the interviewer with an overview of one situation expressing who your client was, what tendencies you needed to resolve, and how you addressed them. Next, share what you did to ensure the situation never got the best of you instead focusing on what you initiated to resolve the issue. Finally, be sure to mention that you understand your role as a personal assistant is to be adaptable and initiate change when you recognize it.
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Question 2 of 27
Do you understand the role of this position? Why do you think you will excel as an assistant?
Professional Answers Preview
"I fully understand the role of this position and I am very excited about it! My experience in this arena dictates that I am qualified to be a successful candidate for the job. My organizational skills, communication abilities and desire to make the group work effectively assure me I will excel at this job."
The interviewer is testing your understanding of the job. We recommend that you study the job description prior to arriving for your interview. Be sure that you understand what the role entails, and when asked this question, simply provide a high-level overview of your understanding based on the description. Next, share your strengths and express how they will help you excel in this capacity.
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Question 3 of 27
Tell me about a time you had to multi-task. How comfortable are you handling more than one task at a time?
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Question 4 of 27
What is the most challenging task you have completed as a personal assistant?
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Question 5 of 27
Are you a patient person? When has your patience really shown in the work place?
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Question 6 of 27
What personal assisting tasks do you feel you are exceptionally good at?
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Question 7 of 27
What type of personalities do you work best with?
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Question 8 of 27
Do you enjoy socializing with your clients?
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Question 9 of 27
How do you stay motivated?
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Question 10 of 27
When starting work for a new client, what are a few things you like to do to get to know the person and make them feel comfortable with you around?
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Question 11 of 27
When have you had to set aside your own personal way of doing things in order to better help a client?
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Question 12 of 27
Why should we hire you?
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Question 13 of 27
What are your strengths?
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Question 14 of 27
Have you ever been rejected by a client before? How did this make you feel? How did you bounce back from that?
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Question 15 of 27
When have you had a misunderstanding with a client? How did you two resolve the issue?
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Question 16 of 27
How do you try to avoid misunderstandings with your client?
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Question 17 of 27
What experience do you have helping someone with a disability?
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Question 18 of 27
You have been asked to set up a meeting. What actions will you take?
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Question 19 of 27
Why do you want to be my Personal Assistant?
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Question 20 of 27
Why do you want to leave your current job?
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Question 21 of 27
When have you shown a great deal of patience when working with a client?
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Question 22 of 27
What personal assistant experience do you have? What were your common tasks?
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Question 23 of 27
What tasks do you dislike most?
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Question 24 of 27
What are your career goals?
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Question 25 of 27
How are your communication skills?
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Question 26 of 27
What are the most important qualities to have as a personal assistant?
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Question 27 of 27
Describe yourself in three words.
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User-Submitted Interview Answers

Question 1 of 27
Sometimes personalities can clash. When have you had to modify or change your behavior to prevent a personality clash with a client?
User-Submitted Answers
1.
I always go about the rule "a customer is always right". If my customer service isn't effective enough I'll request for their suggestion of solving the matter at hand.
2.
I have had to modify my behavior when the client had edited a document after signatures. I explained to the client that it is not allowed but the client would hear nothing of it. I had to change my behavior in a manner of approach. I sat the client down, explained the process that the document goes through before signature and the process that it goes through after the signatures and I also explained to her that editing and or changing contents in the document after a certain stage, nullifies the document. After that, we agreed to avoid such incidents from happening again and that before documents can be signed, we will sit and discuss them.
3.
If the business is client oriented, what I have to do is always meet client's satisfaction. Be a good listener to understand client's need is a win win approach.
4.
When a product or service wasn't satisfactory.
5.
You have be consistent firm and true to what are you saying. Clients need to rely on tou.
6.
You have be consistent firm and true to what are you saying. Clients need to rely on you.
7.
You have be consistent firm and true to what are you saying. Lients need to rely on you.
8.
Client is always right. Take responsibility and try your best to solve the problem.
9.
Why do you want this job?
10.
I maintain a professional but understanding approach.
11.
Take a deep breath and answer to the best of my ability and as calm as I can.
12.
Yes, my intention was to win the client and get the contract first.
13.
Toned down my personality.
14.
The best thing to do in a situation like this is to understand the environment, do a lot of observing so that you would know how best to go about the issue. Clarify objectives.
15.
I am usually an outspoken person, but I recall an experience where I had to do a certain task for a client and the copier was malfunctioning. She complained about my office system being unreliable(which is not true) and said some unpleasant things, I remained calm, smiled and apologized. I eventually received an apology from the client, saying she was under pressure on the day in question.
Question 2 of 27
Do you understand the role of this position? Why do you think you will excel as an assistant?
User-Submitted Answers
1.
My 18 years of experience of PA, I have gained skills, confidence.
2.
Yes, with my 18 years experience, I will be assist the director.
3.
Yes, I work well under pressure, meet deadlines, customer satisfaction and believing that you need to give your best everyday.
4.
Yes im the double of the officer I should do everything she does at my at most best.
5.
Because I am flexible and with my experience can adopt very quickly.
6.
Yes, I understand the role of this position. The role of this position is to manage the office so that there is a smooth running of the office. I will excel in this position because I am determined to. I am a hard worker who puts in extra hours to get the job done. I strive to excel in all I do. I also have the necessary skills required, skills such as good organisational skills, Ms Office skills, communication skills, high standard of writing skills to list but a few.
7.
I understand the role of this position is to take care of what my boss's need and I think I will excel as an assistant because of my character of taking care of people which excel me as an assistant.
8.
I undertand discretion, responsibility and reputation.
9.
I have over 20 years experience as an administrator and personal assistant. I feel that this experience has provided me with the necessary skills required to excel as an assistant.
10.
Yes, I am a peoples person and have the personality of a strong, trustworthy and hardworking person.
11.
I understand the role and I will excel because I am organized, I manage my time well and I have been told that I am a resourceful person.
12.
Yes, I have worked as an assistant before and I was good at my job.
13.
I feel that I meet the requirements listed in the job description and I feel that I will excel in this role as in my previous roles as a PA I was always well relied upon and trusted to complete my tasks.
14.
Yes, I do understand. I am proactive, organised, approachable and a confident person.
15.
Yes. I have been handling the same roles and even challenging ones.
Question 3 of 27
Tell me about a time you had to multi-task. How comfortable are you handling more than one task at a time?
User-Submitted Answers
1.
I can handle different tasks at the same time.
2.
Experience in sales & marketing in my previous company, I am multi tasking person.
3.
With my group and leisure bookings when you need to boo all the conference activities and at the same time make medicaments to your existing customers bookings and still doing new quotes.
4.
Very comfortable, at the moment working for Director of public health, head of ict, in the afternoon working for members enquiry.
5.
I have been printing off papers on 4 printers, typing up an urgent report, whilst keeping an eye on printing, answer the phone.
6.
I'm always comfortable multitasking. I'm always acting as an interim Assistant when the CEO' PA in out of office.
7.
I have to multi-task a couple of times, I would find myself doing adhoc work for HR personnel, things such as recording of CVs on a spreadsheet, liaising with the selected personnel, sending interview invites, booking boardroom, sending regret and appointment letters, while on the other hand doing my daily PA duties.
8.
I have few tasks on hand before in my previous job. Once my time managed is right, I will be really comfortable of handling more than one task at a time.
9.
It's my day to day, emails, client requirements, pending paperwork.
10.
I have. When I was in the advertising industry there were always many balls to juggle. It all came down to prioritizing effectively.
11.
In the job I do now I multitask every day by being a reception/admin clerk and handling my managers diary.
12.
I have multi tasked before. At first it wasn't so nice but with time I got used to it.
13.
Taking spa bookings, serving customers.
14.
Although I prefer to work on a task at a time to achieve maximum results, I have had situations that called for multi-tasking was and I handled them well. For instance, I was at a semi- formal meeting with my boss where I was on the phone monitoring the catering company to ensure their timely arrival, that the wait staff went about their duties without much distraction and at the same time take notes and also ensure my boss's hand written notes where presented to her on cue.
15.
When I had to type minutes, filing and make calls at the same time. i can handle more than one task at a time as long as they doesnt confuse the other tasks.
Question 4 of 27
What is the most challenging task you have completed as a personal assistant?
User-Submitted Answers
1.
I need to buy more than two dozen of milk powder for the baby to the family before. I need to research every possible place to buy that milk powder and arrange the required logistic.
2.
Diary management, and ensuring that those requiring time with my boss understand that if I say that he/she cannot see them when they require it is because it is impossible and I am not just being difficult.
3.
I had to misrepresent some facts on behalf of the company. Not one of my finest moments.
4.
Having to type minutes of four different meetings in one day.
5.
When a pupils sent a message to another pupil to the dad, who happen to be the president.
6.
When a pupils sent a message to another pupil to the dad, who happen to be the president.
7.
To meeting a deadline which was not given in good time.
8.
Seeing client go through tough times in marriage and health.
Question 5 of 27
Are you a patient person? When has your patience really shown in the work place?
User-Submitted Answers
1.
I believe l can be patient and l am to an extent. Working in places where people need answers within hourly timeframes is ok in a universal sense however it isn't always realistic. Giving people time to answer emails, and then following up is a skill set l believe l hold.
2.
Yes. In the heavy workload.
3.
Yes. Working with students you have to be patient. They sometimes don't know the first step to getting into college, much less what they want to do in college.
4.
I am a very patient person. It has shown in the workplace when I would have to tell people the same thing in different ways so that they understand.
5.
I am a very patient person. Once I have shopped with my boss's wife for 8 hrs straight without saying a word.
6.
I tend to be a a little impatient with the "small things", but show constraint with the "bigger things".
7.
My patience is still a work in progress, though I am no longer where I used to be. One time, I had to refrain from verbally lashing an office clerk because of a shoddy work he did. I took the time to go over the task again, explaining what was expected as a result.
8.
Yes, people take advantage of me because they know that im patient.
9.
Yes. Whenever staff and pupils rush on me for their different demands. A staff member was supposed to inform the office for a letter to go out to parents before the weekend and she forgot. I was getting ready to leave but I had to wait and finish the letter for printing and distribution.
10.
Yes. Whenever staff and pupils rush on me for their different demands. A staff member was supposed to inform the office for a letter to go out to parents before the weekend and she forgot. I was getting ready to leave but I had to wait and finish the letter for printing and distribution.
11.
Yes I am patient especially if there is a problem.
12.
Yes. As a former nanny, patience is in CONSTANT need!
13.
Yes, dealing with cancelations and changing schedule but key is being productive with time management.
Question 6 of 27
What personal assisting tasks do you feel you are exceptionally good at?
User-Submitted Answers
1.
Healthcare tasks such as dressings, catheter management, administration of medication. Supporting the person while at work.Supporting the person in their chosen activities such as shopping, meeting friends, going on holiday or gaining education.
2.
Organising things and playing part of the team.
3.
I am organised, communication helps me to complete the tasks.
4.
I am a good listener. I follow instructions well. I ask for help when need be and I am able to execute tasks correctly the first time. I do not just submit work, I proof read before submitting, I make sure I am submitting the required work.
5.
Depends on how personal care tasks it is. I will try to fulfill what all the tasks need.
6.
Follow up, organise diary,
7.
My organisation and IT skills are exceptional.
8.
Attention to detail and meeting deadlines.
9.
Taking or returning calls my boss would prefer to avoid, picking up the children from school, buying lunch.
10.
Making sure that staff have taken their breakfast and also their grooming.
11.
I love to help people with their work if they get stuck and I am able to assist.
12.
I love to help people with their work if they get stuck and I am able to assist.
13.
I love to help people with their work if they get stuck and I am able to assist.
14.
Time Management, flexibility, efficient at my work.
15.
Making the boss feel appreciated and have confidence in you and your work, clients welcome and making them feel appreciated.
Question 7 of 27
What type of personalities do you work best with?
User-Submitted Answers
1.
I believe l work good with any type of personalities - this world has so many beautiful creative and diverse backgrounds all bringing something different to the table. I always think l work good in any environment and if at times people are difficult its always good to talk to them and find out why.
2.
Friendly/caring, but also direct and clear communicators.
3.
Calm, patient and understanding personalities that take the time to communicate instructions and happy to expand on information if required.
4.
I get on with most people, although I do not get on well with negative people.
5.
I have yet to find one that I don't work well with as I can understand different personalities and deal with them appropriately.
6.
Friendly /caring, but also direct and clear communication.
7.
Respectful, honest and happy.
8.
I, m the sort of person that can connect with anybody, I don't have a certain type, as everyone is different.
9.
I enjoy a manager who is open with me should they not like the way I do something.
10.
I work best with people who are, smart and open-minded, supportive of others and who value team work as much as self advancement.
11.
People who spot mistakes in me, confront me and help me to fix them.
12.
Well organised and hard working personalities.
13.
All of them. I come from a very diverse background.
14.
I try to adapt to client personality and see how I can help clients needs.
Question 8 of 27
Do you enjoy socializing with your clients?
User-Submitted Answers
1.
Socialize is good as long as it stays work related then yes its good.
2.
Yes interaction is very good you learn more from people and clients.
3.
I do not have a problem with socializing with clients but I personally prefer keeping work relationships as they are.
4.
I am quite socialized with clients but sometimes depends on client's behavior whether they want to mingle with me.
5.
I prefer to maintain a professional relationship, but do understand the need to entertain when needed.
6.
Not really. I prefer to keep things professional.
7.
Yes, only when im not busy with my work.
8.
Not really. I have a limit to that.
9.
Yes I love to socialize and chat to people.
10.
I am friendly, but I draw the line.
11.
To an extent, socialising in regards to the business.
12.
Enjoy with a limitation.. Only on business purpose.
13.
If I didn't I wouldnt be in the position I'm currently in. I also enjoy leasing with different kinds of clients - if its not suppliers its with council members.
14.
Yes I do, I understand working as a team and same environment it's good to have communication skills.
15.
I haven't had to do this is the past but I don't feel there would be a problem if the opportunity where to arise.
Question 9 of 27
How do you stay motivated?
User-Submitted Answers
1.
Staying motivated in a position shouldn't be something you handle on your own. Finding ways to stay motivated should be entirely up to you however, and by doing this l have followed some very simple steps; - always put your hand up for projects, when they are finished and done to a high level where people congratulate you for them it helps push your self-esteem and motivation to a higher level keeping you motivated throughout your job and also assisting in furthering your skill set. - this then can assist in career progression which l believe is always a good motivator.
2.
Positive thinking & taking ownership for job assign to me.
3.
Knowing that what I am doing is not only of intrinsic value to me but that I directly affect the lives of those I'm working with either negatively or positively.
4.
My inspiration are the skilled and talented people that I work with.
5.
Positive and supportive environment.
6.
Being busy wanting to accomplish many tasks.
7.
Pride myself on getting my work done.
8.
I will be motivated by rewards etc.
9.
My child is my motivation. Every morning when I wake up for work I tell myself that I'm doing this for her future.
10.
By being on top of my game.
11.
I stay motivated by enjoying my work, and knowing at the end of the day, I have done something that's very rewarding to me.
12.
Once I have task accomplished, I will have job satisfaction,
13.
Live for today and make your presence count.
14.
I read every day and I tell myself that my team depends on me doing my job because it helps their job go smoothly. I do not want to disappoint them.
15.
When my superior and colleagues appreciate my work and let me know if I did some mistakes.
Question 10 of 27
When starting work for a new client, what are a few things you like to do to get to know the person and make them feel comfortable with you around?
User-Submitted Answers
1.
Always be polite and helpful, you need to assist where ever possible.
2.
Their name, if married, if they have kids, what they think of the company and I would tell them about me just so they can relax.
3.
I will do adequate research to see what they need. One step at a time to listen thoroughly what they need and try to soft their barrier between us.
4.
I like to get a clear understanding of their expectations of me, as well as their likes and dislikes.
5.
I'm a very observant person, so I tend to notice the things a client likes and then get them in a conversation about it. OR I would express gratitude for the opportunity to work with them OR ask direct questions about the kind of result they hope to get and what type of result they would find disappointing.
6.
Greet them with a smile, offer them a seat, introduce myself and offer them something to drink.
7.
- to know what are his/her likes and dislikes - whether emails can be checked - if I can respond to mails/correspondence on their behalf - assure them that I can keep confidential information.
8.
Take them out for coffee make them feel relaxed comfortable environment.
9.
I would ask them what are there likes and dislikes. How they would like to be handled, what times they would like to take their tea.
10.
Start with a phone call to introduce yourself, follow by email and try arrange to meet up for lunch or drinks.
11.
Find out about their lives and daily routine. And share my own.
12.
To know the client expectations and know clients likes and dislikes. With a no judgement attitude I make clients more comfortable. And to not take things too personal.
13.
To adopt their pesonality and understand it.
14.
Ask them their likes and dislike to ensure I didn't clash with them and then make the most of what they wanted me to do.
Question 11 of 27
When have you had to set aside your own personal way of doing things in order to better help a client?
User-Submitted Answers
1.
Your main key role/job as a personal assistant is to keep your clients satisfied at all times.
2.
Without that client you actually don't have a life, cause they are the ones that put a meal on your table daily.
3.
Depends on what client's need, I will try to fulfill their need using my way or their way in order to get things done.
4.
The way I do business has never not been accepted, so I am unsure in this situation.
5.
When the client expressly says she wants it done her or a particular way.
6.
When I said too much things to a client before I knew what help they needed.
7.
When I am swarmed with work, I try to listen to those who need help.
8.
In my past, I was trained on following company procedures and not doing it my way.
9.
Everyone works differently you adapt to change, if it makes a difference for better procedures then im all for it.
10.
A lot of times as this is how clients want to be treated.
11.
Occasionally, but as long the job is done correctly and timely, it's not anything to worry over.
12.
What works for me may not work for client so I try to keep what works for the client. And if asked I can find out new ways of doing things that could benefit the client.
13.
Understand firstly how they like things to be done. Then point out later if things could be done in a quicker of cost worthy way to help the company.
Question 12 of 27
Why should we hire you?
User-Submitted Answers
1.
I am used to working across different time zones and.
2.
Because l have the background and experience that relates to the current needs and services of the company. I have had years of experience supporting high level senior staff and my skill set satisfies the criteria. I am also a team player and have always worked well with people. Determined and motivated are strengths l have heard people ask me before however l also believe l can be quite productive if given the opportunity.
3.
I am well experienced, hardworking, self motivated,
4.
Because I am trustworthy and always striving to go above and beyond what I am asked to do.
5.
The role matches my skills and abilities gained from my previous experience.
6.
I think that I have had enough years experience in my current role and that the years experience I have will show through the work carried out.
7.
Along with my many years of experience, I am a very loyal and friendly team member. I take pride in my work and my performance. I work well with everyone, I find people are very comfortable with me and find me very approachable.
8.
I would be an asset to you.
9.
I could be a great assistant for you as I pride myself in organization and dependability.
10.
I could see where I would be an asset to you with my organization skills and being able to do tasks in a timely manner.
11.
Because I have a good knowledge and experience for this type of position.
12.
I feel that I possess the qualities and skills of this position and that I can contribute positively to the company.
13.
My experience in this area.
14.
I am highly skilled in the role advertised.
15.
I have a wealth of experience in being a PA. I have a wide and established relationships in all parts of the business.
Question 13 of 27
What are your strengths?
User-Submitted Answers
1.
I see myself a very patient person, proactive, organized and self motivated and I have proven within my previous job that I can work in tight deadline.
2.
Please tell us about why you are applying for this role. What skills, experience and strengths do you have that make you suitable for this vacancy? To include your current situation and future aspirations, it is essential you give us as much information as possible. Failure to do so may result in you not being shortlisted for interview.
3.
Good organization skills.
4.
Work well under pressure in a fast environment and m unflappable.
5.
I believe that my strengths are l am great at multitasking, juggling various tasks at once is a skill l have picked up over the years in the multiple Personal assistant roles l have held. For example, diary management, while managing 8 solicitors along with the CEO of the company can be a struggle but a skill l pride myself in. What also stems from this is great organisational skills and time management skills without these two important strengths it makes multitasking obsolete.
6.
Solution seeker, resourceful, discreet, organised, preofessonal.
7.
I would say my strengths are, my communication skills and my organization skills, being able to manage my own workload.
8.
Attention to detail, open communication and theability to pick up new programs and processes quickly.
9.
Good organizational and computer skills, high standard of writing and copying.
10.
High standards for organization, computer and writing and copying along with dependability. Multi-tanker in a timely fashion.
11.
Dependability, Organization, Multi-tasked.
12.
What are your career goals.
13.
I'm very organised and hardworking.
14.
Organisation skills, good communication and the ability to prioritise jobs.
15.
Communication, efficency.
Question 14 of 27
Have you ever been rejected by a client before? How did this make you feel? How did you bounce back from that?
User-Submitted Answers
1.
As a junior I did rejected by a client, It made me feel defeated at first, But once I understood their need and make my plans work with it. Then mission accomplished.
2.
I have a resilience and tend to not let things get me down. I understand that it is just business.
3.
My boss once told me she was disappointed in me! I felt devastated, I bounced back the following day when she said she really appreciates the work I do for her.
4.
Yes, positive, I learned from it.
5.
Yes, you deal with it in a positive way, dont let things get to you, understand why that happened deal with it and move on from it.
6.
Yes. I bounced back by making the client understand and build trust in me.
7.
When client asked me to get something for the office and wasn't quite what she wanted but by her response I knew what to get now. You do you best and learn from what you learned to succeed the next time.
Question 15 of 27
When have you had a misunderstanding with a client? How did you two resolve the issue?
User-Submitted Answers
1.
I have once misunderstood what one client need. I immediately appologize and reconfirm the thing she want to resolve the issue.
2.
I have never had such an issue.
3.
When a client submitted the bid document at a wrong address and came to check why we ddnt send him feedback of his application.
4.
Though I was right and he was wrong, and never apologised, I still handled him well whenever he approached me.
5.
No Misunderstanding before.
6.
When not asking enough questions when doing a task. Having a few more details can help you succeed a clients expectations. Communicating is very important.
Question 16 of 27
How do you try to avoid misunderstandings with your client?
User-Submitted Answers
1.
Be a great listener and communicator is the key. Thoroughly understand what direction they need or style they want that can avoid misunderstanding. Keep communicating with the client is the best way to provide the best solution possible.
2.
I like to have an open channel of communication to ensure that expectations are managed.
3.
It's best to do things the way the client wants most of the time, that way the client gets what she wants and I get paid.
4.
By making sure that everything I do or say is clear.
5.
By being polite but firm and listen well.
6.
By being polite but firm and listen well.
7.
By doing things their way.
8.
By being very attentive when the client is talking or explaining.
9.
I make sure we are both clear on what is needed and wanted and how/when/where it should be taken care of.
10.
Staying present and get all information needed to understand task.
Question 17 of 27
What experience do you have helping someone with a disability?
User-Submitted Answers
1.
I have not encountered people with disability before.
2.
I have unfortunately never had that privilege.
3.
I helped a sister in a wheelchair at a supermaket to pick some stuff for her that was on top of the shelf.
4.
I have an autistic 21 year old who I am very close with.
5.
The experience is that the person must know that you do regard the disability as an illness.
6.
Assisting with nutrition plan and medication and exercise.
Question 18 of 27
You have been asked to set up a meeting. What actions will you take?
User-Submitted Answers
1.
First I will inform & seeking the date and venue.
2.
Define tha date and time so I inform who must attend.
3.
Figure out where to hold the meeting, what time, will they want to eat, call the parties involved and communicate clearly to them the plan.
4.
Determine purpose of the meeting, who needs to attend and key outcomes. Also determine when the meeting needs to be held by so that you can schedule the timeslot.
5.
1 - arrange meeting room, invite attendees, make sure refreshments are available for after and during the meeting, make notes and set up minutes.
6.
Date, time, venue, invitees & any documents that will need to be prepared?
7.
Find out the details of what meeting is about, when and where. Correspond to all parties that are involved.
8.
Find out when, where and for whom. Then correspond to those parties and relay the date/time/place in which it will be held and for what purpose.
9.
Get Names of who must be in the meeting. Send an email and and a calendar request reminder. Phone each person to make sure they know about the meeting.
10.
Issue a circular and this regard.
11.
What time is the meeting, where will it be held, what requirements are needed, how many will be attending,
12.
I would ask how many is the meeting for, there names and contact numbers, a date tor the meeting and where.
13.
I will reconfirm with my boss what the attendants are and what time range and day he want to meet with them and place. I will arrange the time slot with all the attendants possible then I will set the venue and send an email and call confirmation to each attendant.I will make sure and set up the venue for what meeting need, also as for my part, I will get all the document and presentation correct and done for the meeting.
14.
Check availability of all parties concerned, get a list of requirements for this meeting i. E. Proxima, telecon facilities etc, and then arrange a venue which fills these requirements. Lastly I will ensure that refreshments have been arranged should they be necessary.
15.
Confirm how many parties, make calls/send emails to arrange for a suitable date and time, send out the notice of meeting or make calls, prepare the preferred venue, plan the type of refreshments (if any), send reminders, visit the venue before the meeting (if external venue), prepare to take notes.
Question 19 of 27
Why do you want to be my Personal Assistant?
User-Submitted Answers
1.
Because of my prevoius experience.
2.
I believe I could use my professional skill here and learn so much from you.
3.
I have experience in secretarial and customer serivce field. These value experience make me more effectively, indendently to handle and solving the problem.
4.
I feel I am very good with people and I love caring for those who need help im dependable reliable and trustworthy.
5.
Ia my very organised person and I am motivation I can doalots of tasks without any dealy and in proper way.
6.
Becouse my experience as persopnal asistant and hr make me more qualifide for this position and I am very oeganised and I dont get stressed out easily and I can handl alots of deffrint tasks without any delay.
7.
Because this is a big organisation and I want to grow with it.
8.
I have all the knowlede skills and experience required for the post. I am currently acting PA in my current role and I find the role very varied, I endjoy being proactive, excellent communicator and prioritise my workload daily.
9.
Because I have an expirience of such work and I have worked before as a customer service.
10.
Because I have worked before and I have an expirience in customer service and helping the customers to solve the problem.
11.
I am very organised person and I can do a lot of tasks without any delay and in proer way.
12.
I seek positions that are face paced and ever changing.I feel this position would offer a challenge and allow me to continue to grow my skills.
13.
I believe with the skills I have got up my sleeves, Iwould be able to help you make the best use of your timeby dealing with your secretarial and administrative task.
14.
I have good interpersonal skills and over 10 years experience.
15.
I hold exceptional skills in diary management and have managed a multitude of senior staffs diaries throughout various assistant type roles that l have held. With not just this one skill, l have always enjoyed the control that l have within the Personal Assistant role and l find supporting a characteristic l am best placed at.
Question 20 of 27
Why do you want to leave your current job?
User-Submitted Answers
1.
I wish to have a more challenging job to harness my experience.
2.
I left my previous position because l was only working 3 days a week and needed a full time job. Also being there for 5 years l was also looking for a change and more money along with a job that could give me more work, my previous employer travelled a lot towards the end of me leaving and l found that work within the organisation was coming lesser each week.
3.
I want to shift to my native place.
4.
I have thoroughly enjoyed my current job and have been extremely luck to work with the people I have and the boss I have, but there is not a lot of room for growth within the company and the nature of the job requires me sitting 8 hours a day and I have to be up and moving and physically accomplishing tasks. I like flexibility and different tasks all the time.
5.
I have left my current role to work on my priorities and what is important to me. The company's culture and Group Values struck a cord with me. This current role also offers growth for me personally.
6.
I have left due to relocation.
7.
I am not working at this time as I have just moved here a few months ago and now that I'm all settled in, I'm ready to take on a fulfilling job where I can make a difference.
8.
I resigned from my current position.
9.
Because it's not what I wanted to do.
10.
I enjoy working with my employer and I am deeply grateful for all the I have learned a lot from that experience. However, there are no opportunities for growth and I feel this role will give my skills set a boost and also help me advance in my career.
11.
I am currently not working.
12.
I think I am more experienced and need to share my experience to other jobs.
13.
I think I am more experienced and need to share my experience to other jobs.
14.
I do not working in an insurance agency.
15.
I need a more challenging job as I have out grown the one that I have.
Question 21 of 27
When have you shown a great deal of patience when working with a client?
User-Submitted Answers
1.
I had a very difficult client whom booked a conference with me where they kept on changing the amount of people, dates, rooms, adding etc..
2.
I have once met with a very bossy and demanding client. But I have shown my professionalism and patience to finish their task given.
3.
I haven't been in this situation.
4.
One time, I accompanied my boss to an event and I expected to leave at 7 or 8pm, considering the fact that I do not own a car and I live far away from the event venue. My boss did not release me until well past 11 pm. It took a lot of patience for me to not act rudely or snap at her. I got the day off the following day, which was really good.
5.
When I had to assist a client having a small child who cried whenever the mother tried to talk.
6.
Elderly people tend to need abit more assisting, so patience plays a big factor in that.
7.
When plans change frequently and keeping up with demand. Being flexible and patient is key.
Question 22 of 27
What personal assistant experience do you have? What were your common tasks?
User-Submitted Answers
1.
What personal assistant experience do you have?
2.
Manager director and chief operating officers diary dealin with complex meetings, preparing papers for exec meetins, agendas, taking minutes and dissimenating notes following the meeting. Act as first point of contact to the COO and director, excellent communication skills, extremeley organised, very proactive, reliable. excellent microsft ofice experience.
3.
I have been working in an administrative capacity for many years. I am currently supporting the Assistant Vice President at WWU. Responsibilities include managing schedules, handling meeting requests, scheduling appointments, and ensuring a manageable workload. I prepare meeting materials, take and distribute minutes, prepare general correspondence and proof documents. Coordinate staff recruitments, events, and travel. Maintain and monitor budgets, personnel records and payroll.
4.
Maintaining office diary, picking calls, scrutinizing visitors flight arrangements.
5.
Maintaining office diary, picking calls, scrutinizing visitors flight arrangements.
6.
I come with a variety of tasks; from the daily tasks of a Personal Assistant such as diary management, organising travel, meet and greet, emailing, follow up after meetings, board papers, minutes, reporting, collating documents, project management, phone calls, scheduling tasks.
7.
I have 15 years experience in this field. Common task was daily activity to smooth operation of the organisation.
8.
I don't have direct PA experience, but I have been around and helped take care of kids from high school down to newborn. I was a camp counselor for three summers where I spent a whole month in charge of and managing and living with 7 year-olds to middle schoolers to sophomores in high school my last summer. Organizing field day events and placing upwards of 200 girls into no more than three events. Organizing weekly meetings to inspire and motivate them through out the camp term. Producing a vesper, which is a musical/play that our tribe put on for the camp including producing the script, choosing the music, assigning them roles, getting costumes together, and organizing weekly practices.
9.
I have worked the last 6.5 years at CBA. My common tasks were email and diary management, processing expenses, booking travel, setting up new starters, solving IT issues etc.
10.
I have had at least 10 years PA experience booking appointments, answering switchboard, allocation work to other staff, booking meetings, typing up documents and sending documents to clients, emailing staff internally and clients. Booking travel plans.
11.
I have worked for CEO of a property investment company, Directors of Accounting Firms, General Manager of Travel Insurance. Organise their diaries, book domestic & international travel, assist with board report and presentations, follow up key staff to meet particular dead lines, reconcile credit cards.
12.
Though I do not have any prior experience, I have managed putting together large parties for family events that took considerable time and effort.
13.
I have no prior experience although I have set up many family parties which involved, caterers, bands, set up, invitations. This took several months notice to do such.
14.
Diary management, minute taking, preparations of reports, minutes, documentation, customer service, office administration, taking and screening phone calls, opening and answering emails and enquiries, filing, preparation of meetings, meeting and greeting clients/customers.
15.
Looking after my terminally ill son, common tasks were to look after his personal care, cook for him, clean for him, administer medication and care for him.
Question 23 of 27
What tasks do you dislike most?
User-Submitted Answers
1.
I love my job to the fullest. So basically I do not dislike any part of my duty as a personal assistant..
2.
There is nothing I particularly dislike.
3.
There are no tasks that I dislike, there are tasks that are not challenging but they are part of the role and I assure they are still carried out to the highest standard.
4.
I have never disliked a task l was given, l find dislike a strong word and l have always prided myself in find joy in each task l take on and complete. However if l had to say one of my weaknesses is that l would like to be more assertive along with a stronger diplomatic skills.
5.
To maintain late comers details in time office function.
6.
Tasks that take too long to get resolved.
7.
I don't dislike any parts of my role, in fact I love the position which is why I have applied for this role.
8.
I haven't found one at this time.
9.
I have not found one that I do not like.
10.
Filing, however I believe that I do this in a very organised way.
11.
There is nothing that I dislike.
12.
Filing, but I try to stay on top of it or else it becomes a massive task.
13.
I dislike transferring my services to the boss's friend or family. For instance being asked to do personal stuff for them because I am PA.
14.
They are not my tasks to dislike or like. Without having an attachment to them I don't take it personal.
Question 24 of 27
What are your career goals?
User-Submitted Answers
1.
I would like to successfully own this Personal Assistant position and assist and contribute in any way needed in better supporting the CTO any way best l can.
2.
To learn new and do best in my job.
3.
To make an impact on someone else's life and I see myself working in a very relational role that enables me to use my communication and listening skills to accomplish tasks at hand.
4.
To perfect my skills and continue learning. I would be interested in more community based projects.
5.
To be the best at what I do.
6.
To be happy and successful in an organisation that is positive and supportive.
7.
I would like to provide you the best possible assistance.
8.
I would like to provide you with the best possible assistance.
9.
To be the best I possibly can be.
10.
I would like to further expand my skills as an Assistant and would ultimately like to further my education.
11.
I seek to have my masters degree and work at a management executive position in 5years.
12.
Enrolling my Bcom supply chain management and working at a managerial level.
13.
To study Business Administration and Communication at the degree level.
14.
I would like to work for many years for nice people.
15.
To get a degree in Felix.
Question 25 of 27
How are your communication skills?
User-Submitted Answers
1.
I believe l am a very social bubbly personality and l have no problem in conversing with colleagues about anything. I have also done a lot of public speaking and found that has helped me over the years in all areas of communication.
2.
Excellent as I have the ability to talk to all types of people through working in admissions at a college.
3.
I believe that I communicate well - I am articulate and take the time to listen. It is a continual work in progress.
4.
I am very big on open communication, I think it is critical in a support role. To keep your manage across all areas and being able to chase up other staff members for information.
5.
In previous job I had many levels of communication and training in this area which I pride myself on. So they are exceptional.
6.
I believe that I am very good at communication and understanding what people want and need. If not, then I ask.
7.
I have been commended on my verbal and written communication skills in previous positions.
8.
I believe I have great communication skills, I consider myself to be a people person, and get on well with anyone.
9.
I feel that I possess excellent written and verbal communications skills ensuring that I remain professional at all times.
10.
Excellent. I write well, I'm a good listener and I have learned to speak confidently to a group of people. I am also conscious about projecting the right body language.
11.
Good, both verbal and written.
12.
Excellent. both verbal and written.
13.
I'm excellent at business communication and I am moderately fluent in Spanish.
14.
Very important to have great relationships.
Question 26 of 27
What are the most important qualities to have as a personal assistant?
User-Submitted Answers
1.
Time management skills is extremely important and your character also as that can reflect badly on your employer who you may assist. So communication with who your supporting is crucial! Talking and asking how your supervisor prefers to be managed from the get go just elevates all stress and second guessing from the job! Your on the right track from the start and when changes happen you can work together to get through them.
2.
Multitasking and assuming responsibilities and duties.
3.
Reliable and trustworthy, but also proactive and aware of whats going on at all times and how I can be useful at any given moment.
4.
Organisational skills, technical skills, good communication, people skills.
5.
Management skills, organization skills and communication skills.
6.
Attention to detail, organisational skills, ability to communicate with all levels of the business.
7.
Organized, Multi-tasked, Efficient.
8.
Organization, Level-headed, Willing to get work done in a timely fashion.
9.
Respect, integrity, professionalism, flexibility.
10.
To be there, to care, to know them, to respect. And be happy,
11.
A calm disposition, to be organised and efficient, to be trustworthy and someone of integrity.
12.
A calm and easy going demeanor, always open to help and not antagonistic.
13.
Good attitude, time management skills, multi-task and always be neat.
14.
To be organised proactive resilient confident react to setbacks positively to be eloquent to have good telephone manners.
15.
Listening to instructions and completing the task precisely.
Question 27 of 27
Describe yourself in three words.
User-Submitted Answers
1.
Strong personality, always wanting to help others and social.
2.
Hardworking, loyal, quick learner, well adjust to changes,
3.
Caring. Loyal. Trustworthy.
4.
Nurturing, gentle with a temperate personality.
5.
Bubbly, precise, energetic.
6.
Friendly, Loyal, Approachable.
7.
Dependable, Organized, level-headed.
8.
Dependable, Organized, Multi-tasker.
9.
Dedicated, resilient, trustworthy.
10.
Calm, out-spoken and driven.
11.
Friendly, hard-worker and confidential.
12.
I am hard working, confident and organised.
13.
Happy, friendly, content.
14.
Very honest, accurate and dependable.
15.
Hardworking, trustworthy, organized.

About Personal Assistant

August 18th, 2017

Our Personal Assistant interview questions are split into two careers, the first is a medical personal assistant. One whom helps a disabled person with daily routine tasks. The second, is an executive personal assistant. One whom helps a business person with their schedule, phone calls, emails, etc. Our interview questions for personal assistant, are tailored more for a medical care giver. For interview questions regarding an executive assistant, visit: Executive Assistant

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