MockQuestions.com Logo MockQuestions MockQuestions.com Logo MockQuestions MockQuestions.com Logo MockQuestions
Home
Career Interview Questions
Interview Topics
Upgrade
Login
Close
Top 35 Payroll Specialist Interview Questions
Question 1 of 39
Describe to me any payroll process that you have developed or revised?
  Professional Answers
Want to see the answers?
Upgrade
List of Payroll Specialist Interview Questions
  1. Describe to me any payroll process that you have developed or revised?
  2. If an employee called in with a payroll complaint, how would you handle it?
  3. What have you done to improve your verbal communication skills?
  4. What is the largest payroll you have been in charge of?
  5. Give me examples of the payroll reports you have prepared.
  6. How do you keep updated on all the payroll rules and techniques?
  7. How does higher management benefit from payroll reports?
  8. Why are you interested in this position?
  9. We have 9 major union contracts, each with unique special pay items. How will you ensure that everything is paid correctly and on time?
  10. What is a fiscal year?
  11. What salary are you seeking?
  12. Can you explain when you would want to pay an employee through accounts payable rather than payroll?
  13. Have you had responsibility for state and federal tax payments?
  14. What are the payroll inputs?
  15. What is a general ledger?
  16. If you have done bookkeeping in the past for small businesses, tell me about your experience doing that.
  17. What experience do you have implementing a new payroll system?
  18. Describe to me your familiarity with the administration of 403b or 457 plans?
  19. How would you familiarize yourself with our payroll system?
  20. Tell me about the payroll forecasting you have been responsible for.
  21. Describe a typical payroll day from your past experiences.
  22. Do you plan to open up your own accounting or payroll firm?
  23. Define a bad employee.
  24. Each of our buildings has a designated payroll timekeeper that reports biweekly. Two reports are late. How do you approach this?
  25. Discuss your experience with payroll.
  26. There are times when we are placed under extreme pressure on the job. Tell about a time when you were under such pressure and how you handled it.
  27. What cost-cutting measure have you been in charge of implementing?
  28. Can you describe the use of forms W2, W4, and 941?
  29. What are the most important attributes a person should have for this position?
  30. What sorts of things have you done to become better qualified for your career?
  31. How did you get started in payroll?
  32. What is retro pay?
  33. What are the most important attributes a person should have for this position?
  34. What are your future plans with the company?
  35. Describe to me a difficult situation at work and how you diffused it.
  36. What information do you require before you approve payroll?
  37. We spend considerable time editing our time sheets to ensure no errors. How do you approach finding an error?
  38. What courses did you like the best in your preparation in accounting and payroll?
  39. Why are you interested in this position?
Authors:
Contributing Author
Ryan Brown
Mockquestions.com
 
Contributing Author
Christine Pasqueretta
HR Executive
Payroll Specialist Information
August 18th, 2017

Payroll specialist handles a clients payroll needs, and can advise them on the best practices. When preparing for this interview, follow up on your states payroll rules and have a great knowledge of payroll.
Payroll Specialist Professional Answers
Question 1 of 39
Describe to me any payroll process that you have developed or revised?
Professional answer
In my first role as Payroll Manager, the company grew rapidly and we had to reevaluate our payroll process. We were using Paychex and calling in the hours each week. As our locations expanded and our headcount increased, along with various compensation packages (salary, hourly, commission, etc.), we made the decision to upgrade our payroll technology and process. I led the project, pricing and negotiating a new contract with ADP. We changed over our timeclock system from manual to electronic to eliminate time and errors. It was a significant improvement to the overall process.
More professional answers available after the upgrade
Upgrade
User Submitted Interview Answers
1.
I developed a spreadsheet to help me prepare my payroll process.
2.
No timesheets were in place. I got my wage clerk to develop a timesheet on excel and was implemented in the company and used successfully.
3.
Changed a checking process by including a checklist, this prevents less errors from the Payroll Administrator.
4.
I converted a semi-monthly payroll process to a bi-weekly payroll process.
5.
Yes, Peachtree, Quickbooks, as well as Computerized Payroll 7.0.
Question 2 of 39
If an employee called in with a payroll complaint, how would you handle it?
Professional answer
There are times when this happens. It is never great, because it means something went wrong on the input, but it is a great opportunity to connect with the associate and utilize my customer service skills to resolve the issue. I will listen to the concern, research it and communicate the resolution back to the associate. This error is noted with payroll and used to coach the manager who submitted it.
More professional answers available after the upgrade
Upgrade
User Submitted Interview Answers
1.
I would go over the details of the specific issue they were having around the payroll complaint.
2.
Hear both side of the story and take a decision from there.
3.
I would pull up their file first and confirm the employee identity and ask them the specific complaint, then I would ask for some time to look into the problem and get back to them as soon as possible to resolve the issue.
4.
Listening is very important, make sure you know all the facts from the staff member and the person querying .
5.
I would check on the payroll system to see if there is a problem and also look for the submitted documentation to verify the correctness of the capturing and sort out the problem if there is any and give feedback to the employee.
Question 3 of 39
What have you done to improve your verbal communication skills?
Professional answer
Communication is the key to success! I am constantly using mixed communication methods in my role with leaders and peers. To enhance verbal communications, I am taking a toastmasters course and presenting in small group meetings.
More professional answers available after the upgrade
Upgrade
User Submitted Interview Answers
1.
Daily practice of verbal communica.
2.
Be prepare and knowledgeable of the topic you are speaking about.
3.
Being a great listener and paying attention to detail.
4.
I have taken communication courses and have a very long history of customer service skills.
5.
I am taking language art classes.
Question 4 of 39
What is the largest payroll you have been in charge of?
Professional answer
In my role as Payroll Manager for my last company, I was responsible for a $500 million weekly payroll for over 10,000 associates worldwide. There was many variables to manage with different locations and state/country laws to account for.
More professional answers available after the upgrade
Upgrade
User Submitted Interview Answers
1.
The largest payroll I have been in charge of was a manual payroll project using excel and the firm consisted of six employees.
2.
I was in charge of 1000 staff working full time , part time and in shifts.
3.
The largest payroll when I had to do a retro pay for merit increases that were 6 months late.
4.
I have been in charge of 1500 employees.
5.
15 employees with child support and other court ordered deductions.
Question 5 of 39
Give me examples of the payroll reports you have prepared.
Professional answer
Reports are a large part of streamlining and ensuring accuracy of the payroll process. I run weekly auditing reports, total time and payments reports and financial reports to provide to my finance partner counterparts. Each payroll run, I also audit the inputs and track the paid time off updates for the organization. The reporting tool is great because you can consistently come up with custom reports to meet the needs of your work.
More professional answers available after the upgrade
Upgrade
User Submitted Interview Answers
1.
I have prepared Time Labour Entry Audit reports that reflect Job codes, wages, Gl accounts, time repoting codes, rates.
2.
Manpower report, absenteeism report, late coming report, leave report.
3.
Change report, pre and post reports, employees not paid, leave etc...
4.
One of the payroll reports that I prepared is the deduction listing, statutory report.
5.
Time and attendance detail, accurals overage shortage, short hours, reports in query.
Question 6 of 39
How do you keep updated on all the payroll rules and techniques?
Professional answer
This is such an important part of maintaining compliance and staying current on industry changes/news. I am a member of multiple payroll associations. I read the news everyday and am connected with the IRS/DOL on any changes that impact my team.
More professional answers available after the upgrade
Upgrade
User Submitted Interview Answers
1.
Going into website of labor law.
2.
By reading payroll professional magazines, attending payroll conferences and visiting the hmrc websites.
3.
I am required by the CPA to keep my education up to date and in order to keep my PCP certification current and valid. The CPA offers webinars and seminars that I am able to attend.
4.
Reviewing payroll news with reports from third party ( ADP etc)
5.
Work bullitens and classes.
Question 7 of 39
How does higher management benefit from payroll reports?
Professional answer
All levels of management benefit from payroll reports. Higher management typically uses the data in their forecasting or budgeting presentations. Leadership teams will include payroll reports when reviewing the company operating expenses and net company income.
More professional answers available after the upgrade
Upgrade
User Submitted Interview Answers
1.
It enables them to monitor their expenditure and assess if a particular department is over spending or underspending.
2.
Keep Track of salary expenses and well as ensuring that they are in line with their budgets.
3.
It keep them updated with the budget.
4.
By getting accurate updates about the costs as well as employee activities.
5.
It shows them where the company is financially, as well it shows them labor costs, and gives them the numbers to work with in analyzing company policies and procedures.
Question 8 of 39
Why are you interested in this position?
Professional answer
That is a great question! Who wouldn't be? I bring 8 years of experience in this area and am a huge promoter of the mission/vision of this organization. There is nothing more rewarding than doing work you love for a company that resonates with you and does well by the community.
More professional answers available after the upgrade
Upgrade
User Submitted Interview Answers
1.
To get more experience in the budgeting and payroll.
2.
To work for a thriving and growing company, I am always learning new task, opportunity of advancment and company profile and word of mouth has been very impressive.
3.
Payroll and benefits is what I like to do and I know I will do a great job for this company.
4.
I like working with numbers that have to come out perfect in the end.
5.
For my personal development.
Question 9 of 39
We have 9 major union contracts, each with unique special pay items. How will you ensure that everything is paid correctly and on time?
Professional answer
One of the most effective practices I have found works well in measuring an efficient payroll each cycle is utilizing checklists. Simply put, I will create checklist items for each union contract and payment terms to ensure we are double or triple checking the inputs to measure accuracy each cycle.
More professional answers available after the upgrade
Upgrade
User Submitted Interview Answers
1.
Making sure I enter correct information for each contract and submit before due date.
2.
By checking and validating data.
3.
Process them as soon as possible.
4.
Create a batch and set it to run on a particular pay date. Week 1 etc..
5.
Double check all data before submission.
Question 10 of 39
What is a fiscal year?
Professional answer
The fiscal year is the accounting period for a company. Sometimes this is the calendar year. Other times, companies operate on a September - August fiscal year.
More professional answers available after the upgrade
Upgrade
User Submitted Interview Answers
1.
An organization budget or financial year.
2.
Your companies accounting or tax year.
3.
Year a year as reckoned turning profit for year end.
4.
It can be different depending on the company.
5.
Fiscal year is used for calculation of yearly financial statement.
Question 11 of 39
What salary are you seeking?
Professional answer
I am truly looking for compensation comparable with the work/responsibilities of the role. In my last role, my compensation was $55,000 and I am looking for a salary consistent with my career progression.
More professional answers available after the upgrade
Upgrade
User Submitted Interview Answers
1.
I would consider a salary of 30,000 pounds.
2.
I like to have 35,000 year.
3.
I seek a Nett salary of not less than R12000.00
4.
A competitive salary range for someone with my background and experience.
5.
A competitive salary range for someone with my background and experience.
Question 12 of 39
Can you explain when you would want to pay an employee through accounts payable rather than payroll?
Professional answer
There have been a number of times we have used A/P to compensate an associate verses utilizing payroll. All of our contractors on 1099s are compensated through A/P. Anytime we hire a vendor to do work for our organization, we invoice and pay through accounting (not payroll).
More professional answers available after the upgrade
Upgrade
User Submitted Interview Answers
1.
Only if is an error on check that's already been process. Or term of an employee.
2.
We never pay an employee through the payroll system, this creates a problem because there are tax implications and benefits that need to be included, before paying the take home salary .
3.
No tax deductions, w-9 independent contractor.
4.
Example is Employee is having stock option and is eligible for any other payments apart from a regular monthly payment.
5.
Because its a 3rd party and we can keep a record in accts for reconsilation purpose.
Question 13 of 39
Have you had responsibility for state and federal tax payments?
Professional answer
Yes, in conjunction with the company tax accountants and CPAs. As the company liaison for payroll, I was responsible to ensure company compliance and mitigate liability.
More professional answers available after the upgrade
Upgrade
User Submitted Interview Answers
1.
No I haven't, but willing to learn.
2.
Yes and it is very important that they are paid on time, otherwise fines are given to the company.
3.
I was responsible to register with states, pay taxes on state sites.
4.
Yes, weekly and bi-weekly tax deposits and quarterly tax deposits.
5.
Annual leave.
Question 14 of 39
What are the payroll inputs?
Professional answer
Payroll inputs are all of the 'ins' that go into a payroll cycle. This includes time/hours, commissions, paid time off (holiday, vacation, sick, etc.), bonuses and any other variables or forms of payment.
More professional answers available after the upgrade
Upgrade
User Submitted Interview Answers
1.
The payroll inputs are salary, allowances, acting, compensation a. D any other allowances.
2.
Payroll inputs include monthly, yearly, adjustments.
3.
Overtime. Shift allowances, commission, salary, medical aid, provident/pension fund etc.
4.
Hours, paid time off, bonuses, sick leave, bereavement leave, jury duty,
5.
Employee codes. Whether they are salary, hourly or monthly.
Question 15 of 39
What is a general ledger?
Professional answer
The general ledger is the main accounting record for a company or organization. It ties into the profit and loss and accounts for all expenses or monies earned across the board. It is a very important financial tool.
More professional answers available after the upgrade
Upgrade
User Submitted Interview Answers
1.
This is a ledge that you record all transaction that takes place with in the company.
2.
An accounting record system where all the companies income and expenses and assets and liabilities are kept.
3.
Records of financial transactions to prepare financial statements.
4.
Is the list of all accounts transactions: assets. Liabilities, equity, revenues.
5.
Regular end of period financial statements are kept in a separate book.
Question 16 of 39
If you have done bookkeeping in the past for small businesses, tell me about your experience doing that.
Professional answer
In my previous role, I was responsible for some bookkeeping duties. I was in charge of keeping records for all financial affairs for the company. It is where my organizational skills came into play and made my job much easier!
More professional answers available after the upgrade
Upgrade
User Submitted Interview Answers
1.
I have always used quickbooks for small business.
2.
Havent done bookkeeping. Been responsible for reconciling payroll related accounts.
3.
No bookkeeping in the past.
4.
Very eye opening and a good way to learn on a smaller scale.
5.
I was recording each and every transactions and doing some reconciliations if needed.
Question 17 of 39
What experience do you have implementing a new payroll system?
Professional answer
Much! I have upgraded company payroll systems and bundled them in many capacities. It is a fun process and a great opportunity to upgrade your payroll practices to work better.
More professional answers available after the upgrade
Upgrade
User Submitted Interview Answers
1.
Been involved with the upgrading of the payroll system. Have not changed from a payroll system in the last 20 years.
2.
I have implemented a few new systems-paychex, quickbooks.
3.
None at this time but willing to learn.
4.
I have set up peachtree software for the computer at a business.
5.
I have been in volved in several.
Question 18 of 39
Describe to me your familiarity with the administration of 403b or 457 plans?
Professional answer
In my previous role, together with the financial controller, I was the plan administrator for the 403b and 457 plans. We managed the plan contributions with the carrier and our deductions on the payroll end.
More professional answers available after the upgrade
Upgrade
User Submitted Interview Answers
1.
These are retirement plans.
2.
403b is a us tax advantage savings plan and 457 is a deferred compensation employee/change form.
3.
A 403(b) plan is a U.S. Tax-advantaged retirement savings plan available for public education organizations, some non-profit employers (only Internal Revenue Code 501(c)(3) organizations), cooperative hospital service organizations, and self-employed ministers in the United States.The 457 plan is a type of non-qualified tax advantaged deferred-compensation retirement plan that is available for governmental and certain non-governmental employers in the United States. The employer provides the plan and the employee defers compensation into it on a pre-tax basis. For the most part the plan operates similarly to a 401(k) or 403(b) plan most people are familiar with in the US
4.
Both are retirement plans and are taxable when they are distributed.
5.
These retirements are for 501c.
Question 19 of 39
How would you familiarize yourself with our payroll system?
Professional answer
Having experience pricing, testing and evaluation many major payroll providers, it will be a seamless transition to familiarize myself with your payroll system. Each company typically customizes their payroll system to their organization, so it will only be a matter of clicking around to learn how the system works for the company. Some of the payroll systems I am familiar with are Workday, ADP, Paychex, Jupiter, Quickbooks, etc. Many of them function the same on the basic level.
More professional answers available after the upgrade
Upgrade
User Submitted Interview Answers
1.
Would have to get to know the system thoroughly, Will go through the screens and the explanations and try to understand the logic of the system.
2.
I would refer to and study payroll manuals and job manuals as well as seek out information from other specialists/supervisors.
3.
I would first go through the program on the computer- I would call the specialist of the system provided with any questions. Research questions on computer.
4.
Take notes, paying attention to detail, a good listener and hands on training.
5.
To research the program, learn hands on, do what ever it took to become familiar and good at it.
Question 20 of 39
Tell me about the payroll forecasting you have been responsible for.
Professional answer
We utilize our reporting system to forecast weekly payroll funds, hours, and various payments, taking into account the financial cycle and compensation bonus packages.
More professional answers available after the upgrade
Upgrade
User Submitted Interview Answers
1.
Forecasting estimates what your fixed and variable expenses might be.
2.
I have been responsible for indicating the nursing total hours for the fiscal year.
3.
Created spreadsheet based on prior years and increases and new positions.
4.
I was responsible for forecast according to the number of employees and the amount of hours how much we will need to cover for payroll.
5.
Payroll forecasting is depends on the growth of employees number and wages.
Question 21 of 39
Describe a typical payroll day from your past experiences.
Professional answer
One of the things I love most about my work, is there is no such thing as a 'typical' day. Generally, we are managing some aspect of the payroll cycle - whether that be the preparation, inputting, processing or auditing. As always, things will come up that we address such as inquiries from business leaders on payroll to employee payroll questions. This keeps my role interesting!
More professional answers available after the upgrade
Upgrade
User Submitted Interview Answers
1.
Processing payroll, taking phones call staff requesting PTO and printing schedules for clinical staff.
2.
Answering employee questions.
3.
Get all time sheets or computer records, compare to the office records, imput all the information to the payroll program, look and double check the information that has been given.
4.
Add up each employees time and vacation time used. Check to see if they have Vacation time to use. Input the info into ADP.
5.
Check tickler file or calendar or spreadsheet to see if any pressing items are to be completed - reports, tax deposits, etc. If it is a payroll processing day, you want to have all time cards, punches, etc. Accurate.
Question 22 of 39
Do you plan to open up your own accounting or payroll firm?
Professional answer
Not at this time in my career. I am focused on adding value to an organization. Who knows? Maybe one day many years down the line, I would not rule this option out, but it would have to be a right fit for me and right now it is my great interest to be apart of a team like yours.
More professional answers available after the upgrade
Upgrade
User Submitted Interview Answers
1.
This interview question is simple to answer. I would obviously begin by picking out a work related problem I have faced and that I knew turned out to be a problem that I was able to solve.
Question 23 of 39
Define a bad employee.
Professional answer
One or a few bad apples can spoil the bunch. An associate who demonstrates behaviors that are outside the general mission, vision or values of an organization is not serving the greater good of your company. If left unaddressed, they will either spoil the bunch or (if the culture is strong enough) weed themselves out.
More professional answers available after the upgrade
Upgrade
User Submitted Interview Answers
1.
I don't consider an employee as being bad. we all have our bad days, I look for solutions to help them thru the day.
2.
Constant complaining without providing solutions.
3.
Always late, comes to work with outside issues, a poor outlook on work and life in general.
4.
An employee that will not follow company policy. Does not read company handbook. Think that all companies have same benefits.
5.
There is no bad employee, there are poorly train and no motivated employees.
Question 24 of 39
Each of our buildings has a designated payroll timekeeper that reports biweekly. Two reports are late. How do you approach this?
Professional answer
It is likely that I reached out the first time when the reports were late. I will reach out the next time to meet with the person to make sure there are no issues (training, roadblocks, etc.) with getting the reports done on time. If it calls for it, I will invite the associate to cross train to learn what the reports are used for on the other end. This will broaden their knowledge of the process they are part of and deepen their understanding of the roadblock it occurs when the reports are late. As always, if the behavior continues, we can make sure there are not issues happening outside of the workplace that might impact the associate's work OR take measures to initiate a performance improvement plan.
More professional answers available after the upgrade
Upgrade
User Submitted Interview Answers
1.
I will inform my supervisor prior to reports being late and explain why.
2.
I would call the timekeepers and ask them what the delay is and is there any way I can help them meet their deadlines.
3.
Contact them and explain how important it is send report to be able to pay on time and correctly.
4.
Go personally to the buildings and see what the issue is.
5.
Input everybody else and email the payroll timekeeper for the reports, meanwhile I make aware to the supervisor of this employees of the situation so they can get help to finish the reports.
Question 25 of 39
Discuss your experience with payroll.
Professional answer
As someone with over 8 years experience in payroll, I have inputted, managed, audited, and streamlined the payroll process. My involvement spans from training the managers on the front end to reconciling the financials with the accounting team on the back end.
More professional answers available after the upgrade
Upgrade
User Submitted Interview Answers
1.
Payroll is challenging as well as educating on so many levels. Always learning which creates growth.
2.
I have done payroll for 3 different companies with different types of needs and different industries. This has help me to adapt quickly.
3.
Running payroll, doing funding reports and general ledger, doing W4 changes, benefit deductions garnishments, time and labor and FMLA.
4.
City of Galax weekly, bi-weekly payrolls. Reconcilation of benefits, tax deposits, W-2's, payroll govemental reporting.
5.
I started my career in payrolll since 2006 and I still like to do payroll.
Question 26 of 39
There are times when we are placed under extreme pressure on the job. Tell about a time when you were under such pressure and how you handled it.
Professional answer
Having worked in high stress environments, I have adapted to work best under pressure! Prioritizing your work and effective time management are two critical practices to handling yourself under pressure.
More professional answers available after the upgrade
Upgrade
User Submitted Interview Answers
1.
At my previous job I worked in HR and had to fire one of my closed friends. I handled it at professional level and she understood it is business.
2.
I work better under pressure.
3.
Pressure can be a motivator to some, and I am one of them that is motivated by pressure, to do well and accurate.
4.
Last minute change of health insurance, I handle it by doing teams to obtain the information and input it correctly to avoid any mistakes by the deadline.
5.
I never had experienced such situations, but I always focused on my job and do my best.
Question 27 of 39
What cost-cutting measure have you been in charge of implementing?
Professional answer
Many! As a payroll and numbers person, we are always looking at costs. We recently realized that it made sense to bundle our payroll and benefits providers into one solution, saving us $4.50 per employee each payroll cycle. In an organization made up of over 5,000 associates, this has saved the company hundreds of thousands each year.
More professional answers available after the upgrade
Upgrade
User Submitted Interview Answers
1.
On how staff will flex their schedule.
2.
Not to be wasteful to be mindful of everything you do and use in a place of business.
3.
Helped to interview and select benefit providers.
4.
How we can reduce the cost of supplies, such as reducing the amount of paper we utilize. Finding solutions in reducing waste and finding different methods to help in saving the enviorment.
Question 28 of 39
Can you describe the use of forms W2, W4, and 941?
Professional answer
Certainly! W2 is an associates annual statement (used for tax returns). W4 is a worksheet where employees claim tax dependents. 941s are the quarterly financial statements.
More professional answers available after the upgrade
Upgrade
User Submitted Interview Answers
1.
W2 is what you will use to file your taxes. W4 is used for employees how many deductions they are claiming doing the year and 941 is employers that holds federal tax income tax on employees.
2.
W2 is a summary record given to employee showing their earnings taxes paid and any other deductions, W4 is what the employee fills out letting the payroll department know how many depending they are claiming, 941 is the report filled out each quarter and year end showing everything paid and deducted through payroll.
3.
W4 is the form they fill out for the employee to with old . W2 is the form the employer give to teh employee for taxes. 941 is the quarterly federal employers tax return.
4.
For tax purposes with state and federal governments, so that employees can be legal as far as our taxes are set up for the United States.
5.
W2 reports the amount of federal, state and other taxes withheld from a paychek. W4 is using to change tax withholding allowances of an employee. 941 is for employers quarterly federal tax return form.
Question 29 of 39
What are the most important attributes a person should have for this position?
Question 30 of 39
What sorts of things have you done to become better qualified for your career?
Professional answer
I am always striving to be better. Some of the things I do include networking with my industry association for payroll professionals and attending events where credible speakers offer insights on topics related to my work. I love reading books and staying current on industry trends.
More professional answers available after the upgrade
Upgrade
User Submitted Interview Answers
1.
My education has focused on not only learning the fundamentals, but also on the practical application of the information learned.
2.
TKen several college courses in IT and accounting.
3.
Went to accounting at the Alexandria Technical and Community College.
4.
Webinars and keep up with the new laws.
5.
Keep updating my knowledge.
Question 31 of 39
How did you get started in payroll?
Professional answer
That is a great answer! My initial career interests were in accounting and human resources. In my first role as a HR coordinator, I was responsible for the daily payroll management. I found it to be fascinating and a happy combination of the two areas of business that interested me. Since, I've continued my career in payroll and enjoy adding value through delivering a smooth process each cycle!
More professional answers available after the upgrade
Upgrade
User Submitted Interview Answers
1.
Started as HR secretary and learn payroll along the way.
2.
I first got started with taking payments when I was in the insurance business. I would also make daily deposits for Nationwide. I then went on to the Head Start program and started doing their payroll in 2008.
3.
Get started as an Accountant in payroll.
4.
Moved into payroll at the City of Galax.
5.
I started fresher in payroll as a payroll verifier, then became payroll administrator and then senipr payrol administrator.
Question 32 of 39
What is retro pay?
Professional answer
Retro pay is retroactive payment for a service or work, typically when payment is overlooked or an error takes place. Retro pay will correct the payment and make the change retroactive to the appropriate effective date.
More professional answers available after the upgrade
Upgrade
User Submitted Interview Answers
1.
When an annual increase is not done on time I have to retro pay an employee.
2.
Retroactive pay is a delayed wage payment for work already performed at a lower wage rate. It is distinguished from back pay.
3.
Monies due employee that received an increase after they were suppose to.
4.
Pay that is due an employee from past work.
5.
Retroactive pay is hours owned to and employee form previous paid date.
Question 33 of 39
What are the most important attributes a person should have for this position?
Professional answer
Payroll experience will be important, along with the know-how to add the most value possible to the role. Attention to detail and organization are key attributes to being successful in a role as Payroll Specialist.
More professional answers available after the upgrade
Upgrade
User Submitted Interview Answers
1.
He or she shoud be very attentive, calculative, sharp quick learner.
2.
Accuracy, pay attention to detail.
3.
To be flexible, team player, accurate and reliable.
4.
The number one attribute for any position is confidentiality. Someone working with money should also be honest and trustworthy.
5.
Accuracy, thoroughness, dependability, concienitous.
Question 34 of 39
What are your future plans with the company?
Professional answer
I am always looking to grow personally and professionally wherever I am in life. I welcome the opportunity to grow with the organization and take on a senior leadership position. In any role I take, I plan to add value and build meaningful relationships that serve the greater good of the company.
More professional answers available after the upgrade
Upgrade
User Submitted Interview Answers
1.
I plan to be withe the company indefinitely. I plan to learn the job and become and exceptional ps so that I can successfully move up within the department.
2.
I plan to be withe the company indefinitely. I plan to learn the job and become and exceptional ps so that I can successfully move up within the department.
3.
My future plan is to become a good employee of the company in the top position.
4.
To be the best accountant for this company.
5.
To be a long-term, good standing employee, as well as a team player with the company.
Question 35 of 39
Describe to me a difficult situation at work and how you diffused it.
Professional answer
We have had several leaders giving different direction in our department. This creates confusion. To diffuse the situation, I called a meeting with both parties to come together and work out an agreed upon direction. It was effective in bringing light to the difficult situation and resolving any conflicts it was creating.
More professional answers available after the upgrade
Upgrade
User Submitted Interview Answers
1.
It was to do with maternity, someone left for maternity and payroll wasnt informed about it employee was overpaid, had to put in loads of efforts to calm the employee down and arrange payment plan to reslove this.
2.
One difficult situation that happen was managing conflict how that was dealth with is that the situation was presented before all the individuals and a resolution was brought in to play the handle the matter at hand.
3.
When census is at a low, staff is not happy if we have to go to a flex schedule. I offer to have staff to work other days other than their schedule day to get their hours.
4.
Where employees told one another how much they made per hour. So set up and rewards and needs improvement pay scale and rewards system.
5.
An associate that feels they have not been paid properly. Walk through the calcuations of the payroll. Never become offensive. Listen and respond openly.
Question 36 of 39
What information do you require before you approve payroll?
Professional answer
We look at just about everything! I require all of the hours, paid time off, bonus and commissions, etc. We look at the taxes each cycle and various other expenses that are reported. It is our role to be the gatekeepers for the payroll process, so that means ensuring all necessary forms and policies have been carried out.
More professional answers available after the upgrade
Upgrade
User Submitted Interview Answers
1.
Approval from higher up manager, and all reports to mattch the correct figures.
2.
Verification that the funds are in place and approval from the authorizing manager for process the payroll.
3.
The managers in other department are finish with their portion.
4.
Accurate time sheets or reports, current standings of all employees, the bosses approvel.
5.
Enough funding to meet all expenses.
Question 37 of 39
We spend considerable time editing our time sheets to ensure no errors. How do you approach finding an error?
Professional answer
This is a common occurrence in workplaces. Timekeeping is crucial to compliance so it is important errors are corrected in a timely fashion. If there are frequent errors from a specific place (common denominator) I will work with the team to ensure training at that source.
More professional answers available after the upgrade
Upgrade
User Submitted Interview Answers
1.
Make sure its all correct before I upload it in system.
2.
If an error is found it will be deducted from the individual gross pay the month that the discovery takes place.
3.
We all make mistakes. I inform my supervisor fix the problem apologize and assure that I will pay more attention to detail.
4.
Reconcile the error with the correct time and the employee, get it approved by the proper boss.
5.
I would go back to my original calculation to figure out the error.
Question 38 of 39
What courses did you like the best in your preparation in accounting and payroll?
Professional answer
I enjoy business as a whole so I really enjoyed coursework in accounting, compensation theory/management and organizational management. All gave me a great feel for the work involved in effective payroll practices and its contribution to a company.
More professional answers available after the upgrade
Upgrade
User Submitted Interview Answers
1.
Seeing everything gone soomthly and everyones got paid.
2.
All the courses in preparing the payroll was good for me.
3.
Payroll accounting as well as my communication and management course work.
4.
I really enjoyed the Payroll Compliance Course. I found it interesting to learn about all the provinces and how each province deals with taxes.
Question 39 of 39
Why are you interested in this position?
Video

Payroll Specialist Interview Questions, voted the 10 best by our visitors. Created on February 22nd, 2016

Questions to ask at Interview
Similar Career Interviews