How to Answer: Tell me about a time when you thought you understood what someone said, but it turned out you were mistaken.
Advice and answer examples written specifically for a Patient Services Coordinator job interview.
1. Tell me about a time when you thought you understood what someone said, but it turned out you were mistaken.
How to Answer
This question is being asked to hear about a situation involving miscommunication.
Tell the interviewer about a time when you had to recover from a miscommunication. How did it turn out in the end?
Written by Heather Douglass
Answer Example
"Earlier on in my career I had a bit of a public miscommunication during a live interview with our local news station. I misunderstood the question that the reporter asked in regards to one of our new patient initiatives. My answer ended up making little sense and I fumbled a bit. Realizing my error, I made a bit of a joke and then answered the question the way it was intended. All in all, it worked out okay. It was a bit embarrassing though."
Written by Heather Douglass