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Patient Services Coordinator Mock Interview

Question 16 of 30 for our Patient Services Coordinator Mock Interview

Patient Services Coordinator was updated by on July 3rd, 2017. Learn more here.

Question 16 of 30

Are you a patient person?

As a Patient Services Coordinator, patience should be one of your best traits. Being able to answer tough questions to unwell or upset patients calmly will be one of your biggest challenges. Guiding and counseling patients test your patience. Have a short situation story handy if asked this question. Give an example of when you had to be particularly patient with a patient and what the outcome was.



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How to Answer: Are you a patient person?

Advice and answer examples written specifically for a Patient Services Coordinator job interview.

  • 16. Are you a patient person?

      How to Answer

      As a Patient Services Coordinator, patience should be one of your best traits. Being able to answer tough questions to unwell or upset patients calmly will be one of your biggest challenges. Guiding and counseling patients test your patience. Have a short situation story handy if asked this question. Give an example of when you had to be particularly patient with a patient and what the outcome was.



      Written by Heather Douglass

      Answer Example

      "I had a patient that had questions about her medical bill. We weren't on the same page so I decided to spin my monitor around and start at the beginning. I was able to show the patient each transaction and explain it along the way. By taking a few extra minutes explaining the bill to the patient I was able to avoid any unnecessary upset to the patient."

      Written by Heather Douglass

      Anonymous Interview Answers with Professional Feedback

      Anonymous Answer

      "I consider myself a patient person. I am always willing to help in any way possible"

      Marcie's Feedback

      Nice! It's great that you're a patient person. Is there an example you can provide of a time when you were patient? What happened that required you to be patient? How did you manage to stay patient? What was the end result?