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Nursing Interview

48 Nursing Questions and Answers by Heather Douglass
| Heather has over 20 years experience recruiting and hiring candidates,
specifically in the health care industry.

Question 1 of 48

How do you approach providing patient discharge instructions or patient education?

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Nursing Interview Questions

  1. 1.

    How do you approach providing patient discharge instructions or patient education?

      The interviewer is asking this question to assess the candidate's ability and skill level in providing patient education. Providing patient education and/or discharge instructions cannot be a one-size-fits-all approach, as patients have varying capacities for comprehending information and discharge instructions. If nurses do not adjust their delivery of patient education and/or discharge instructions so that patients and their family members understand what to do, the consequences could be dire. To effectively answer this question, the candidate should specifically explain how they deliver education and/or discharge instructions to patients. A stronger answer to this question would include a specific example of how the candidate adjusted the delivery of educational information or discharge instructions to ensure the patient understood what was being communicated.

      Heather's Answer

      "Being a patient flow nurse, giving patients their discharge instructions is a big part of my job. Each time I am assisting with a patient discharge at the hospital, I review the written discharge instructions with both the patient and any family members or other advocates they have present. In these situations, I know, that most of the time, the patients are unable to understand and comprehend their aftercare instructions since they have been receiving inpatient care, so I ensure whoever is there with them fully understands the instructions. I do this because I know how important aftercare instructions are, especially when patients are taking medications and managing their ongoing conditions, and I want to be sure someone understands how they should be cared for."

      Kelly's Answer

      "Providing patient education is one of my favorite parts of nursing, albeit it can be somewhat challenging. Not too long ago, I was dealing with a challenging situation when I was attempting to educate a patient on how to take the medications that we were prescribing to him. As I was attempting to explain the medication regimen to the patient, I quickly realized that he was illiterate and would not be able to read the medication bottles or the discharge instructions that we were providing to him. So rather than simply verbally explaining his dosage instructions to him, I drew him a visual diagram of his new medication regimen and went over it with him multiple times. I was very sensitive to the fact that the man could not read and was careful not to make him feel inadequate, and before he left, he thanked and hugged me for helping him."

      Ryan's Answer

      "After each patient is seen at the clinic I work at, discharge instructions are printed automatically from the EHR when the clinician finishes up the visit. After the instructions are printed, I take them to the patient room and allow the patient to look over them for a couple of minutes. A few minutes later, I return to the patient room and ask if they have any questions about the discharge instructions, and if they do, I address the questions with them before they leave."

      Ryan's Answer

      "Throughout my nursing career, I have seen many consequences, both minor and severe, of inadequate patient education. Because of this, always try to go above and beyond when providing patient education or discharge instructions. Such an example is when I was recently reviewing discharge and medication instructions with a young patient and her mother. The patient had been diagnosed with asthma during the visit and had been prescribed an inhaler for the first time. Rather than simply telling the patient and mother how many doses of the inhaler to take, I sat with them an ensured they understood what an inhaler was and how to use it. While I was providing the education, I found that neither the patient nor her mother understood how to use an inhaler, so this additional education was essential."