NHS Band 3 Clinical Support Worker Interview Questions
Go Back1. As part of our NHS Constitution, we're committed to working together for patients. How do you promote teamwork and collaboration in the workplace?
2. As a clinical support worker, what does success look like to you?
3. At the NHS, we're focused on constantly improving. How do you respond to feedback?
4. Healthcare staff are more likely to experience burnout than other professions. How do you maintain a work-life balance to combat this?
5. What strategies do you use to build and maintain relationships with other clinical staff?
6. What is a challenge that you face as a clinical support worker?
7. At the NHS, we put a great amount of focus on the patient experience. How would you help ensure a positive experience for all patients that you work with here?
8. Working with the public can be challenging. What interpersonal skills do you possess that will allow you to succeed here?
9. Describe your ideal manager.
10. This position requires you to work on a rotational shift basis, which includes days and nights. Is this something you would be able to commit to?
11. What skills do you possess that will help you succeed in this clinical support role at the NHS?
12. If offered the position, how soon would you be available to start?
13. Are you comfortable working with a team of doctors, nurses and other healthcare professionals?
14. What best practices, policies or processes do you improve patient safety?
15. How confident are you in your knowledge of medical terminology?
16. We place a heavy emphasis on the 6 C's. Are you familiar with these?
17. What do you know about the NHS Constitution?
18. What are some of your career goals?
19. What inspired you to pursue a career in healthcare?
20. Why are you leaving your current organisation?
21. In your previous experience as a clinical support worker, what types of tasks did you perform day to day?
22. Tell me about your experience using computers and other forms of technology in the workplace.
23. What experience do you have providing clinical support?
24. Respect and dignity are two of our core values here at the NHS. What experience do you have working with confidential information? How do you protect patient information?
25. Tell me about your experience managing medical records.
26. What healthcare settings do you have experience in?
27. Tell me about a time you had to work with a difficult patient.
28. How do you troubleshoot problems with medical equipment?
29. Tell me about an ethical dilemma you faced in the workplace and how you handled it.
30. How would you respond if a patient asked you a question you didn’t know the answer to?