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What have you done in the past year to make yourself a better Mortgage Loan Processor?
Advice
Do you take courses, workshops or seminars related to the industry? Tell the hiring manager how you ensure that you are always bettering yourself as a mortgage loan processor.
Answer examples
"This year, I became a member of the NAMP. I also take online courses every quarter to further my knowledge on more complicated mortgage related skills. If there is any education or training that you can recommend for me to take, I am happy to do so as well."

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User-Submitted Answers

What have you done in the past year to make yourself a better Mortgage Loan Processor?
1.
To study & resarch more information about the mortgage world ecomy.
2.
Nothing I have been in the education arena, which has taught me patience.
3.
Taken courses to understand how to read tax returns.
4.
Loan originator, learn procedures, guidelines and policies from my previous employers.
5.
Continue to read about the different banking guidelines.
6.
All one of mortgage process.
7.
Continued to build my customer service skills.
8.
I read the updates posted on FHA, USDA, VA, and Processing web sites for processing and Underwriting.
9.
I am new to this business, so I am reflecting on the past few years of studies in insurance and in technology to carry into this career.
10.
Understand the loan application thoroughly.
11.
Brushed up on guidelines and changes since the gov't took over.
12.
Communicating with Potential borrowers/current borrowers collecting loan documents to ensure a timely loan closing.
13.
Better understanding of the guidelines and procedures.
14.
I have continued successful customer care skills and coordinating with various department heads and leaders to coordinate functions in our company.
15.
Take more responsibility on my hands and sometimes take some risks when is necessary.
16.
I have processed loan with good quality and I have shared my knowledge to floor and supported.
17.
I have been in the default side of mortgage for 7 years so I understand the down side. I currently do not have experience with mortgage processing.
18.
I have begun learning Spanish to diversify myself in the industry.
19.
Worked with underwriters to help make all files a one touch file.
20.
I have been working on LMCU mortgage courses to learn more about the loan process, ethics, and law. Likewise I have been researching about mortgage procedures on my own time.
21.
I'm currently looking to enter back in the processing after a 6 year departure from the field.
22.
I have definitely improved how to communicate and be a go getter.
23.
I have taken many classes to better my understanding of mortgage loan processing and classes on different types of loans.
24.
I have educated myself on the changes in the market, put myself in the position of the client to better understand his/her needs and assessed myself to ensure that everything is completed in a timely manner.
25.
I had many award and rewards for my sla.
26.
Picking extra hour at working helping out with the loan processor.
27.
Remain updated on guidelines, made changes to procedures to improve speed. Taking agency courses to sharpen knowledge. Volunteer for training projects which makes you think about processes and guidelines specifically.
28.
Give customer deadlines on when you need documents.
29.
Prepared to multitask and get used to work under stress.