How to Answer: How do you handle a patient yelling at you?
Advice and answer examples written specifically for a Medical Transcriptionist job interview.
2. How do you handle a patient yelling at you?
How to Answer
Many times you'll have sick patients visit your clinic and you'll find yourself in the wrong place at the wrong time. Tell the interviewer how you would handle an upset patient. Would you allow them to vent and listen to the concern or would you stop the conversation once you noticed it was going to be heated?
Written by Rachelle Enns
Answer Example
"When I've had patients yell at me I just listen. Most times I've found that they are just upset with the situation and not at me. Once I'm able to hear their concern I can sometimes help them with the problem and make them happy."
Written by Rachelle Enns