How to Answer: Tell me about a time when you had to adapt to major change in the workplace.
Advice and answer examples written specifically for a Medical Coder job interview.
9. Tell me about a time when you had to adapt to major change in the workplace.
How to Answer
Change is common in today's workplaces, and interviewers want to know that you have the ability to embrace change.
Perhaps your job duties changed, there was a major change in policy, you had to welcome a new manager, or your company was acquired. These situations make great examples to draw on.
Pick an example where you enjoyed the change the most, or where the end result was the most positive. Explain how this change directly affected your job, and tell the interviewer how you maintained a positive approach during the transition. Finally, be sure to mention that change is a part of the workplace today, and you recognize that your role as an employee is to embrace it, encourage others to accept it, and be ready to continually learn new ways of doing things.
Written by Heather Douglass
Answer Example
"Last year we upgraded to ICD-10. I was required to learn a completely new software system in a short amount of time. To tackle this challenge, I took a weekend-long online workshop to master the program. I find that when there is a major change in the workplace it's best to take the learning curve on as a positive challenge. I encouraged my co-workers to do the same course and it was really helpful for them as well."
Written by Heather Douglass