Top 25
Medical Assistant Interview Questions
1. As a Medical Assistant, what do you believe is your best asset?
Medical assistants can be certified or registered health care workers who perform the administrative and clinical tasks that keep the offices of licensed health practitioners running smoothly. They should not be confused with physician assistants. The term "medical assistant" may have legal status in some nations, whereas elsewhere they may be a loosely defined group.
wikipedia.org/wiki/Medical_Assistant
Medical Assistant Interview Questions
2 of 34
Walk me through your daily work routine.
 
User Submitted Interview Answers
1.
I took care the welfare of the patients by treat them patiently and care about them.
 
2.
Frist I am checking voice mail and e-mail, then I prioritize amy activites for the daily routine and efficient.
 
3.
We would walk in and turn all equipment on, made sure all rooms were fully stocked and ready to see patients.
 
4.
I believe that my best asset is patient care.
 
5.
I come in and verify the patients insurance, I print the labs or lab results for patient that need to get done, when the office opens I call the patient in back and triage patients, put patients in a room to wait the doctor, then when they leave clean the room and wait on the next patient.
 
Question
3 of 34
Why should we hire you?
 
User Submitted Interview Answers
1.
I would rate my listening skills highly as I actively listen to patient inquiries, complaints and comments and always respond to every inquiry professionally.
 
2.
I am hard working, I love learning new things, and gaining new experiences. Also, since this is the field I am most interested in, I would be such a great experience.
 
3.
I have experience and ablity to do this job.
 
4.
I am a talented person. I able to draw and colour which mean I am a creative person. I also a logical thinking person because I love maths.
 
5.
I am motivated, reliable and a team player.
 
Question
4 of 34
What are your weaknesses?
 
User Submitted Interview Answers
1.
Build on my skills, get my BMO license.
 
2.
Learn from my mistakes and learn from others.
 
3.
I improve myself by never stopping to learn. I stay up-to-date on the latest policies for my career.
 
4.
I feel that I can sometimes take work home with me. If a task is not complete it does not sit well in my mind. So I'll take the time at home to come up with a better game plan for the next day to ensure that those tasks are met:
 
5.
Take notes, listen to my co-worker(s), manager, physician.
 
Question
5 of 34
What is your favorite type of patient?
 
User Submitted Interview Answers
1.
I don't have a favorite type of patient. I believe that I can be of assistance to any patient and should not gravitate toward a specific type.
 
2.
The ones who ask questions. It allows me the opportunity to excessive what I've learned while providing them with answers.
 
3.
All patient's favorite for me.
 
4.
My favorite type of patient would be the one that is so tired of everything because at that point of time I will get the opportunity to do everything to bring him back to the life,
 
5.
I enjoy all types of patients. The variety is always a nice thing.
 
Question
6 of 34
Why do you want a career in the medical field?
 
User Submitted Interview Answers
1.
Because I'm interesting in healping people.
 
2.
Because I like to do welfare. I want to treat my patient with care and love so that they know that their health is important to them.
 
3.
Prepare me for a nursing career.
 
4.
I truly enjoy helping others and the medical field had always been an interest of mine. So having the opportunity to gain the experience in the medical field will enable me to further my career and become better at what I do.
 
5.
I've always wanted to be in the medical area its my passion since I was a kid.
 
Question
7 of 34
How well do you work with people?
 
User Submitted Interview Answers
1.
I work great with others. I thrive off of a collaborative environment where I'm able to interact with others. I feel that people learn from each other and that allows you to grow as an individual.
 
2.
I work extremely well with others.
 
3.
I feel that I work well as a team player. I am very easy going.
 
4.
I work with people very well, I am very sweet and nice, and if they need help on anything they could count on me to help them or finish what they want me to do.
 
5.
I work excellent with other people.
 
Question
8 of 34
Patients can be nervous talking to a doctor. How will they feel comfortable talking to you first?
 
User Submitted Interview Answers
1.
Assure them that they are in a safe environment.
 
2.
By speak in somethings else has. No relationship with the cause of his visit.
 
3.
I will talk to them and regard them as my friend so that they more comfortably to talk with me.
 
4.
Start a conversation let them know their in a safe environment.
 
5.
Patients will feel comfortable talking to me first once I set the tone. I'll make sure that I'm friendly and welcoming by introducing myself and having a positive attitude.
 
Question
9 of 34
What is your least favorite thing about being a medical assistant?
 
User Submitted Interview Answers
1.
Dealing with stress, dealing with difficult patients.
 
2.
I enjoy interacting with patients on a personal level but it is sometimes difficult to see patience experiencing discomfort durning certain procedures.
 
3.
Patients discomfort with chronic conditions.
 
4.
1St I love help people, for this no better than in this field, where I can help the pt to have a better health status, helping them to be independent, and have a better quality of live.
 
5.
Seeing people in pain or suffering.
 
Question
10 of 34
What do you like most about being a medical assistant?
 
User Submitted Interview Answers
1.
I can gain more experience and I get to know many patients.
 
2.
Identify which areas you would need to improve in for growth as a Medical Assistant?
 
3.
As a medical assistant I enjoy working with different personalities.
 
4.
Helping others and treating patients of all ages.
 
5.
What do you like the most about being a medical assistant.
 
Question
11 of 34
How did your education prepare you for this position?
 
User Submitted Interview Answers
1.
I would rate my education high I feel I was educated by a very prestige school.
 
2.
Job position will tell you about education you have.
 
3.
It was ok. It could be better.
 
4.
My education allowed me to become more culturally competent and empathetic.
 
5.
I rate my education strong, because I have a bachellor degree and a dictor degree, also I have 2 years as medical assistant. All this range od education bring a big range of knowlwdge on the healthfield.
 
Question
12 of 34
How do you handle an upset patient?
 
User Submitted Interview Answers
1.
Calm voice, listen to their problem.
 
2.
By reassuring them the best I can to make them feel relaxed and comfortable.
 
3.
Took them into a room for privacy, allowed them to calm down and then talked to them and resolved the issue.
 
4.
I make sure to give them my undivided attention and listen to their concerns. I allow them the time to express themselves and once they have I'll endure them that I understand why they feel the way they do and try my best to provide them with any necessary information the night need in order to ease their emotions.
 
5.
1St I have to know the reason of angry. Then I focus on the patient. Comminicate and listen the patient, looking your eyes. Maintein the calm, bring a sorry and apoligize. All in a positive manner.
 
Question
13 of 34
Do you have any management experience?
 
User Submitted Interview Answers
1.
No experience in managerial duties yet.
 
2.
I do. I have had to take in projects in my current position where I have deligated other co workers in order to meet the goal.
 
3.
I worked as lead for west suburban center for breast care registration, scheduling and file room area.
 
4.
I am the lead medical assistant within my clinic. If the other assistant cant perform a duty she comes to me for advise or assistance and we work together to find a solutions.
 
5.
Alot of experience. I have been a manager at my last job since I was 17 years old.
 
Question
14 of 34
Are you a people person?
 
User Submitted Interview Answers
1.
I truly consider myself to be. I am approachable and friendly.
 
2.
Yes, I enjoy helping others when they are seeking help weather they are ill or just need someone to assure them everything will be ok.
 
3.
I am a people person, I am very outgoing alittle shy at first but in my professional work I will be there for the patient and help them along the way.
 
4.
Yes I am a people person I am very friends, happy and very energetic and I love meeting new people.
 
5.
Yes! Definitely like I mentioned before I wanted to be in the medical field because you get to interact with many people on a daily basis and I really enjoy that.
 
Question
15 of 34
Tell me about a time when you handled multiple tasks at once?
 
User Submitted Interview Answers
1.
I handled it very well in a professional manner.
 
2.
I plan a strategy first then I know what I am going to do with that multiple tasks.
 
3.
I had to perform a throat culture on one patient while getting things prepared for the next patient.
 
4.
Once I was on the phone with a pharmacy to get PA forms faxed and at the same time I was on the computer finishing stuff up.
 
5.
In my past and current job I have had to handle multiple tasks at one. As a medical assistant I've had to check patients in while preparing exam rooms and being called in to assist the physician.
 
Question
16 of 34
Give me an example of a tough patient you had to deal with?
 
User Submitted Interview Answers
1.
I had a client who was always upset. She would express how unhappy she was with her kids. I made sure to remind myself not to take it personally and provide her with a listening ear. Sometimes people don't have someone to listen to them. Sometimes they just need to get somethings off of their chest.
 
2.
I've had an angry patient once because the doctor was slow.
 
3.
I had a patient who it took three of us to calm down because he argued that the NP did not say something to him. He was arguing with everyone and finally left.
 
4.
A patient I was caring for appeared to be more difficult than I anticipated, I immediately went to the charge nurse and asked for advice, I followed through with it, I was able to calm the patient down and the patient didn't have any concerns anymore.
 
5.
I have never had to deal with a patient because I am still in school but if I had to handle a tough patient and they didn't want to hear anything I was telling them I would ask if they would like me to step out and get someone else to help them.
 
Question
17 of 34
Why do you want to leave your current employer?
 
User Submitted Interview Answers
1.
My current employer is very nice to me and like to help me to improve myself. I want to leave my current employer because I want to gain more experience and have better understanding in what I do.
 
2.
I want to be in the doctors office.
 
3.
Ive been there for 12 years and there is no moving up in the company. I want a career that I can wake up and love going to everyday and know that I can further my education and move up the ladder within the company.
 
4.
Because I am going to school for something that I really want and working at a child care is something that is great but not something I want to have a career wtith.
 
5.
Employer moved their office to far from my city.
 
Question
18 of 34
How would you rate your listening skills?
 
User Submitted Interview Answers
1.
Very good, love to listen to what the speaker has to say. That is the only way you will learn.
 
2.
I will rate my listening skill by paying attention when people talk and ask them if I missed their talk.
 
3.
Very good..
 
4.
Very good. I am able to listen to others and provide them with feedback or advice if they ask for it but I would never tell someone what to do but instead I ask them how they feel when they do something or what their thoughts are about a certain outcome.
 
5.
I would rate my listening skills by the amount of detail i put into providing accurate documentation and information relating to the topic.
 
Question
19 of 34
Tell me about a time when you had a conflict with a coworker. How did you handle it?
 
User Submitted Interview Answers
1.
I have honestly never been in conflict with a coworker. I keep my communication pretty open with coworkers. So there had never been any misunderstandings. Overall I am pretty likable.
 
2.
I have never not gotten along with the practioner because I am still in school.
 
3.
I usually try to avoid conflict. But one time I had a disagreement and felt I was being attacked. I went back to my desk and delt with it on my own.
 
4.
I have always got along with the practitioners we work great together.
 
5.
It happened very rare. Only when she is late and all the patients are looking at me as if it is my mistake. Sometime when she is taking more than 40 minutes (thought it is booked for only 20 minutes) and schedule is getting behind.
 
Question
20 of 34
What was your best experience thus far as a medical assistant?
 
User Submitted Interview Answers
1.
I have no previous experience, I am looking forward to getting some!
 
2.
Being able to see that I've made a patients day.
 
3.
Making a patient happy because she came back just to see me and said how nice I was to her.
 
4.
Seeing a patient walk in with a healthy baby after doing all of her pre natal care.
 
5.
The best experience would be the past four moths that ive been in practicum. Ive seen both sides of a family and a specialty practice.
 
Question
21 of 34
What are three key traits any medical assistant needs to have?
 
User Submitted Interview Answers
1.
Bedside manner, compassion, and empathy. Excellent.
 
2.
Team player, professional attitude and compassionate.
 
3.
Passionate about the job, knowledgable, and communication. I would say a 8. There is always room for more knowledge and being able to get better at your job and improve your knowlege of your skills.
 
4.
Listening skills, talking skills, caring for the patients. I would have to say I am very good at all three.
 
5.
Listening skills, reading, writing. I have 10/10
 
Question
22 of 34
How would you rate your communication skills?
 
User Submitted Interview Answers
1.
Very good. I make sure to provide patients with any information they might ask for. If I'm I valve to answer any particular question I make it a point to find someone who will be able to answe them.
 
2.
Excellent, One cannot be in the medical field receiving and sending information.
 
3.
AVERAGE
 
4.
I would rate my communication skills good.
 
5.
Excellent
 
Question
23 of 34
Have you taken blood pressure from a patient before?
 
User Submitted Interview Answers
1.
Yes I have, and many of my fellow students and teachers from school.
 
2.
I am still in school but I do have to take vitals and I am very comfortable taking blood pressure.
 
3.
Yes to my mother.
 
4.
Yes, I a have experience for taking blood pressure.
 
5.
Yes, I have taken blood pressures in my extern sites and have practice in class.
 
Question
24 of 34
How do you respond if something goes wrong during a routine procedure?
 
User Submitted Interview Answers
1.
Yes and i fainted.
 
2.
I make sure to apologize for the mishap and ensure that the next time I come up with a game Oman do that the mistake does not happen again.
 
3.
I am still in school have not done that yet.
 
4.
Fortunately, no I have not had anything like that happen to me.
 
5.
No, i am very careful.
 
Question
25 of 34
What is an area you would like to improve upon?
 
User Submitted Interview Answers
1.
I would.
 
2.
I will change myself by improving my communication skill, listening skill and other and also I will gain more knowledge.
 
3.
My learning tacties to develop skill and knowlegde.
 
4.
I would like to improve on drawing blood. I have had minimal experience.
 
5.
I would like to gain more knowledge in different specialties.
 
Question
26 of 34
How do you stay organized?
 
User Submitted Interview Answers
1.
Coming up with a routine. Something that will make the day go smoothly.
 
2.
what is the priority of the job for the day before you start, so prioritizing is your main key in this situation
 
3.
Keeping thing is place, clean area, organize work area.
 
4.
i will write down and valuate
 
5.
It is a plus and a must. This will assure that there would not be any mistakes.
 
Question
27 of 34
How do you protect the confidentiality of patients?
 
User Submitted Interview Answers
1.
I protect pts by speaking in low voice and in a protected area, such as the exam room.
 
2.
Talk in private dont leave their forms laying around.
 
3.
I will follow the rules and make sure my patient records will be taken very secure from the outsider.
 
4.
Ensuring that you have the right patient by verifying patient name and date of birth. Closing the exam room door behind me while asking personal information and reason for visit. Making sure not to disclose any personal information with anyone other that the doctor.
 
5.
Anything that shouldn't be out is put away, think first say second.
 
Question
28 of 34
Tell me about a time when you went above and beyond.
 
User Submitted Interview Answers
1.
During my practicum for medical imaging registrations, a patient brought to my attention that another patient in a bed was cold. I very promptly got a warm blanket, and spread the blanket over them and told them that I was putting on anther blanket on them.
 
2.
I honestly always go above and beyond for any project, I love to be the one who stands out the most when working on something. A time on my externship I was asked to make a project, something that would help our patients out in the room while waiting on doctors to come in,
 
3.
It was a group project. And I never went above or beyond the requirements for a project before.
 
4.
I would consider everyday a chance to go over and beyond. You always want to mark sure you work at your fullest potential. So being able to complete your daily tasked all the while maintains a positive attitude is considered to be going over and beyond.
 
5.
I don't have an example but, I would help out other people if they needed it and would work for them if they had to leave early or come in late for emergencies.
 
Question
29 of 34
How would your former employer describe you?
 
User Submitted Interview Answers
1.
Hard and independent worker.
 
2.
I would like my former employer describe me as a good person and have good personality.
 
3.
Very upbeat and friendly. Flexible and fast paced. Great quality of work.
 
4.
Good worker, work overtime when I can and I am needed, compassionate about what I do, always give all of my effort in the jobs that I do.
 
5.
A hard worker, team player, good at multitasking, dependable, relieable.
 
Question
30 of 34
How do you handle situations that could cause you to be late or miss work?
 
User Submitted Interview Answers
1.
There are some time situations that you can not help avoid but if I know that there are things that can cause me to be late I'll ensure to avoid them by preparing the day before. For example the wether can cause you to be late to work. So I'll be mindful to head out earlier form home to ensure I make it to work on time.
 
2.
I have a great work attendance record.
 
3.
Very few. Maybe 1 day a year
 
4.
six times
 
5.
I try to notify my employer as far ahead of time as possible if I might be late or miss work.
 
Question
31 of 34
Where do you see yourself in 5 years?
 
User Submitted Interview Answers
1.
I can possibly see myself advancing to a supervisory position in the future.
 
2.
I see myself as a lead medical assistant at the office I get hired at.
 
3.
I see my self as a supervisor at a hospital. During that time I was with my patient.
 
4.
I see myself having completed my bachelors degree. Being in a career that I'm simply with and Able to buy a home.
 
5.
I would like to learn all I can and one day be able to oversee others; always helping, training, and listening to them.
 
Question
32 of 34
If a patient complains they had to wait too long to see the doctor, what will you do the next time they visit?
 
User Submitted Interview Answers
1.
Patients seem to always think they have been waiting long, the doctor is very busy and I will explain the patient and will apologize. The next visit I will make sure the patient gets a early appointment, or at least get her vitals done and have her wait in the waiting room so they at least have the first step done.
 
2.
Apologize that the wait was too long to see the doctor. The next time they come in I would let them know if the doctor is running late or on time, and do my best to keep the doctor on schedule.
 
3.
Ensure that they are seen on time and that their experience goes a lot smoother and quicker.
 
4.
I will make sure the doctor is on time and they are ready to go so they don't have to wait to long.
 
5.
Treat them the same as any other patient. Everyday is different in some way or another. Some days there will be emergency situations or a certain patient may take more time and care in order to evaluate and treat appropriately.
 
Question
33 of 34
If a patient complains that they didn't receive the proper care, how do you react?
 
User Submitted Interview Answers
1.
I would ask them what did I do wrong, and how could I improve to take better care of them.
 
2.
First of all I will apologize to them but I will make sure this will not happen again by repairing my mistake.
 
3.
Apologize for the lack of proper care. Ask them what I could have done to ensure that they're experience was better and make it a point that for the next time their experience is better.
 
4.
I will ask them why I didn't properly care for them and fix it.
 
5.
I would try to find out why the patient felt that they did not get the proper care. Apologize and assure that I will try to do better pertaining to their care.
 
Question
34 of 34
Tell me about a situation where you had to quickly adapt to a significant change at work?
 
User Submitted Interview Answers
1.
As a medical assistant, I had to pick up fast about medical systems and learn how to deal w.
 
2.
I have yet to have that experience.
 
3.
Being pulled in multiple directions. Having to set up exam rooms while making sure patients where called in on time and assisting the doctor in the exam rooms.
 
4.
I had to adjust to a different computer system for charting. My school taught us on E Clinical works and we used nextgen at my site.
 
5.
Ability to learn from failure group.
 
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Ryan Brown
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