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How do you protect the confidentiality of patients?

Answer examples and advice for how to answer this interview question for a Medical Assistant interview

How to Answer

Tell the interviewer what confidentiality means to you. In your training, you learned that there are many ways you could accidentally breach the confidentiality of your patients, including talking with other coworkers about experiences with patients or sharing stories about patients to others outside of work. Express how you take great care when handling patient records. Explain your awareness of confidentiality laws.

View user-submitted Answers

How do you protect the confidentiality of patients?
1.
This is something I take very seriously. I treat a patient's information like it is my own, and I'm cautious of who i'm sharing information with, who is around, and what is being said.
2.
I never talk in an area where other can here. I only discuss patients with authorized personnel.
3.
I never speak of the patients name. I always practice HIPPA The privacy act. I feel it is very important because that is the person very well being. And no one else's personal business.
4.
Make sure the door is closed during patient interview. Log out of EMR when not at desk. Never leave medical information on voicemail with out patient consent.
5.
By not talking to the patient in the hallway I would put the in the room.
6.
Never discuss peoples personal records out side of office. Never discuss peoples personal information in front of any one. What happens in an office stays in an office. Records that do come in that are paper need to be properly destroyed.
7.
I do not talk about patient in hearing range of anyone who does not have the right to know about the pt.
8.
Make it a high priority. Never discuss patients information with anyone other then the patient. Never leave patient charts unattended.
9.
I do not release patient information without the consent or permission of the patient themselves.
10.
I would ensure that all paper work in regards of patients are out of site, that no patient is able to view my computer screen, and when talking to a patient to talk to them in a quite tone but loud enough so they may hear.
11.
I protect pts by speaking in low voice and in a protected area, such as the exam room.
12.
Everything goes right into the system, then thingss are shredded only talk to the patient that I am calling for unless otherwise stated.
13.
Talk in private dont leave their forms laying around.
14.
I will follow the rules and make sure my patient records will be taken very secure from the outsider.
15.
Ensuring that you have the right patient by verifying patient name and date of birth. Closing the exam room door behind me while asking personal information and reason for visit. Making sure not to disclose any personal information with anyone other that the doctor.
16.
Anything that shouldn't be out is put away, think first say second.
17.
By not saying anything to anyone about anything that goes on in or around your office with any patient.
18.
By assuring that files are put away and secured. I would not discuss patients information to anyone other than their doctor.
19.
I keep patients record confidentiality.
20.
By not speaking about what they are being seen for in the halway after being called in.
21.
I never talk in open places about a patients and I never take my job home with me.
22.
Never speak about any patient with anyone or around people keep files where no one can see them.

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