Top 25 Massage Therapist Interview Questions
1. Are you available to work evenings, weekends or overtime?
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Massage Therapist
December 10th, 2014

Massage is the manipulation of superficial layers of muscle and connective tissue to enhance the function and promote relaxation and well-being.
wikipedia.org/wiki/Massage
Massage Therapist Interview Questions
2 of 35
If a client said something inappropriate during a massage, how would you react?
 
User Submitted Interview Answers
1.
I would notify that such comments are inappropriate and terminate the session. I will then step out and notify the manager.
 
2.
Remind the client that this is a professional environment and that anything they say that is inappropriate is not welcome. I would also inform my manager of the incident.
 
3.
I would politely point out that such comments are inappropriate for this type of setting and advise that if the behavior continues I will have to end the session and refer the client to the manager so they can discuss the incident and opt for the most appropriate course of action.
 
4.
I would ignore or tell them that I am uncomfortable and the massage is over.
 
5.
I would redirect them and say if it happens again I will have to stop the massage.
 
Question
3 of 35
How many massages can you perform in a day?
 
User Submitted Interview Answers
1.
At least twelve as many as twenty depending on how long the sessions are.
 
2.
Six massages as of the moment but I always strive to improve myself.
 
3.
Being a new graduate I feel like I can handle 4 with breaks in between to start out with. I want this to be a long term career and want to build up my stamina to prevent burn out or injuries. Once my body is acclimated I know I will be able to do more massages in a day.
 
4.
Very flexible on the topic, I always try to go above and beyond but also to take the time for myself in between. I would say 7 is a good number to stick with.
 
Question
4 of 35
How do you manage your time?
 
User Submitted Interview Answers
1.
Yes I am. Practicing martial arts for 13 years required for me to be on time and very responsible.
 
2.
Yes, I organize my time to accomplish with task even before deadline.
 
Question
5 of 35
Do you enjoy socializing with customers during a massage?
 
User Submitted Interview Answers
1.
Yes of course, I enjoy everything about my job.
 
2.
No I find that it's important for the client to relax and unwind to do so it's important to keep talking to a minimum.
 
3.
No the session is meant for therapy.
 
4.
Usually I keep to myself and focus on the work at hand but if a client is inclined to converse I have no qualms talking to them.
 
5.
If they would prefer to and it makes them comfortable.
 
Question
6 of 35
Describe your ideal client.
 
User Submitted Interview Answers
1.
Us and australian, cause they so friendly, easy going and always enjoying during treatment.
 
2.
Clientele who come to get a relaxing massage.
 
3.
Ones that know what they want from a massage.
 
4.
Ones that are experiencing pain or chronic pain. For most just getting a massage can lessen the pain tremendously and help them achieve daily tasks without feeling restrained from the intensity of their pain. Helping just one brings me so much joy in what I'm trying to do. Make life more enjoyable and pain-free.
 
5.
I mostly like working with clients ranging from late 20 to 50 years old the gender does not matter.
 
Question
7 of 35
How do you respond to conflict in the workplace? Give me an example.
 
User Submitted Interview Answers
1.
As long as my experience, I never have problem with co worker, but sometimes I have problem with reception about take customer, cause sometimes they just give space like 10 minutes for next customer, and how to handle it, is I just try to explain cause minimum we have 30 minutes before next customer to prepare everything.
 
2.
Partner inexperienced with 2 therapist massage. Gave quick tutorial and created a game plan.
 
3.
I had no problem with a co-worker. In this area.
 
4.
Co-workers were talking about inappropriate subjects. I when to the head theripast and disused what was being talked about in privet with him.
 
5.
Excersized personal and professional discretion, to allow for self correction in anticipation of future success as an example.
 
Question
8 of 35
How do you address concerns like bumps or bruises on your client's body in the middle of a massage? Do you think it is important to let your client know?
 
User Submitted Interview Answers
1.
No, not unless it looks like a health concern.
 
2.
Absolutely. I ask if the mark is in fact a bruise or any other affliction, contraindicative or otherwise and whether or not the client is comfortable having the area massaged and if there is any discomfort as the area is massaged.
 
3.
Yes, they may be unaware of them or in places they cant see.
 
4.
Yes, because is a good idea to know how they got them. If they are not being abuse or if they have bumps is good to know if they have something that might be contagious!!
 
5.
Yes, you bring it up ro check the status of pain and make sure they are aware of their body.
 
Question
9 of 35
What techniques are you proficient in?
 
User Submitted Interview Answers
1.
Tui-Na, deep tissue, Thai, Swedish, shiatsu and advance modalities like hot stone, foot and head massage, body wraps.
 
2.
Swedish, deep tissue, sports, MFR, MET, trigger point release, reflexology, sport/cancer massage, hydrotherapy, hot/cold stones.
 
3.
I am starting with Swedish massage to combine different modality.
 
Question
10 of 35
Tell me about an uncomfortable situation with a co-worker or client. How did you handle it?
 
User Submitted Interview Answers
1.
The most difficult situation and yet the most rewarding situation is when a client requests a massage I didnt think I was capable of, such as a two hour, upperbody only, lymphatic massage, when I specialize in full body deep tissue. Although it was a bit nerve racking at first I overcame my nerves and accomplished something I thought I was incapable of. Being put in that situation pushed me to my limits and was able to prove to myself that I am more capable than the limits I set for myself.
 
2.
My most recent one was a few months back while I was doing clinic at my school. I had a patient very upset because the front office ask her to be there and no one help her she was in pain an very disappointed, with a bad attitude Towards me even tho it was not my fall, so when I so her I introduce my self to her in a soft voice and wants she let it all out I apologized and comfort her. I then did my magic with the massage and she was so happy she re book to see me again in the same week.
 
3.
When my boss left the country and put us in charge of the company we ran into a problem with another co-worker. This employee was unable to finish one of their tasks so I had to send another employee to finish the task. Upon their arrival this new employee that was sent out to finish the task found evidence left behind that was incriminating to the other co- worker. Left behind was their ID and drugs, so I had to call the employee and ask what was going on and make it clear that was completely inappropriate and against our policy. Further more I had to gather up the evidence and reassure my new employee that this was being handled and we were deeply sorry that they were put in that situation. Although he was very apologetic, I had a responsibility to the other staff and business I called a meeting with my boss and we set up a meeting to discuss what had happened and the decision to let him go was up to her.
 
Question
11 of 35
What types of clients are the most difficult to work with?
 
User Submitted Interview Answers
1.
Clients who misunderstand on how this profession works along with welfare.
 
2.
India, and arabic, cause indian people sometimes to much complaint even arabic also.
 
3.
Clients who are stubborn;y associating massage with sex.
 
4.
I find it important to remain professional even if im uncomfortable it's important that the clients not aware of the fact that you are uncomfortable.
 
5.
Not that a particularly dislike it but when a client has a 60 minute session and says they want me to focus on more points than I have time to work them effectively I feel a bit disconcerted because I feel I have to rush and not give each area the proper attention required to adequetly ease the clients pain and discomfort.
 
Question
12 of 35
How would working for our company help you accomplish your goals?
 
User Submitted Interview Answers
1.
Spv spa, start from nothing to be everything.
 
2.
I think massage green will give me the opportunity to build my clientele, helps me continue my education, and helps me promote massage therapy as necessity to a healthy lifestyle.
 
3.
I don't think this position afect my career plans. It is beneficial for me and the others.
 
4.
It would better to prepare me to get the experience needed on how to function working as a team for clients health as a whole. In return making myself for adaptable to working with other health care providers.
 
5.
I work around my work schedule.
 
Question
13 of 35
How do you stay energized when you have back to back clients?
 
User Submitted Interview Answers
1.
For me if I enjoy my job, I will always have energized and stay focus,
 
2.
I think about the long term goal that i'm making a difference in people's lives through the skills I've learned.
 
3.
A few stretches in between clients as well as plenty of water and something small and healthy to snack on.
 
4.
Taking appropriate breaks between each client and eat light meals and plenty of water, lots of breathing exercises will work for me.
 
5.
Staying hydrated is the most important for me, as well as making sure to keep food in the belly. Then making sure to take the time to focus on breathing and focusing on my next clients needs. Sometimes listening to music and also give me an energy boost.
 
Question
14 of 35
What do you know about our company?
 
User Submitted Interview Answers
1.
Big company, doing great job, and I want a part of your company.
 
2.
That it has a serene enviroment with attractive shades of green.
 
3.
We have a Travel Spa in Heathrow Terminal 3 that offer treatments from 15 minutes and two hours. You do not have to be a lounge guest to use the Travel Spa; however you do have to be a departing passenger (the spa is situated after security in the departure area alongside our lounge).The high level expertise throughout the team at No.1 is second to none. We pride ourselves on the service we offer and the extensive range of specialist treatments available. Our staff have the highest level of training and experience in their field of expertiseOur product range includes Dermalogicaļæ½, Aromatherapy Associates, Artistic and OPI. We have a large selection of these products available for purchase.
 
4.
Why did you leave your last job.
 
5.
That the most importan thing that we have is take care about the health confort healing of our clients.
 
Question
15 of 35
Give me an example that demonstrates your communication skills.
 
Question
16 of 35
What are your long term goals as a massage therapist?
 
User Submitted Interview Answers
1.
Now almost 6 years and I see in 5 years later.
 
2.
Being a masseuse is my dream job, I plan to do this for as long as I can.
 
3.
As my body permit me to work on it.
 
4.
As long as my body holds out I will.
 
5.
They want me to focus on more points than I have time to work them effectively I feel a bit disconcerted because I feel I have to rush and not give each area the proper attention required to adequetly ease the clients pain and discomfortnot that a particularly dislike it but when a client has a 60 minute session and says.
 
Question
17 of 35
What drives you to be the best massage therapist?
 
User Submitted Interview Answers
1.
After a work mateĀ“s advice.
 
2.
My family always told me I had a good touch and good energy. I always wanted to help people, it is a natural thing for me. And massaging was giving me this possibility.
 
3.
Since I was 18 years old I knew I liked helping people relax and recover from an injury.
 
4.
I have many loved ones in my life who suffer extreme amounts of pain attempting to do the simple daily stuff. Once I started to massage them not only did I notice the difference but they did as well. Helping someone to alleviate their current pain, well there is no other feeling of satisfaction in taking notice in their happiness that today they are no longer living in pain.
 
5.
It had always been a passion of mine. When I was very young, I used to pretend I was working as a massage therapist and I used to massage anyone and everyone . I would go to school and massage the necks of my teachers. As I grew older I started early doing research on massage and holistic therapies.
 
Question
18 of 35
How do you manage stress?
 
User Submitted Interview Answers
1.
Depend, if that for good in future and of course still on profesional, I think that ok.
 
2.
Yes I do, I can handle schedule changes.
 
3.
Yes, I find that it important to grow and develop under a little pressure.
 
4.
Depends on the situation and type of pressure.
 
5.
I have a lot of experience in fast paste work with juggling multiple tasks. Managing a cleaning company at the coast there is so much to do and complete by a set time and you deal with a lot of last minute pop ups. Doing all of that and checking on a long list of employees can become stressful, but after having thee experience for many years it becomes second nature,
 
Question
19 of 35
Tell me about a situation with a difficult client. How did you respond to them?
 
User Submitted Interview Answers
1.
I have only had one difficult client was one who was always late or did arrive.
 
2.
I had a client that was in pain everywhere not just from SI joint problems but from the many hours of driving she does daily. When trying to massage her anywhere that needed work or was a sensitive area she would just about jump. So I comforted her and told her that it was okay these things happen sometimes and that we would work within her pain tolerance but to distract her from the pain and activate certain muscles I began doing MET's on her and she loved the painless approach since she was so sensitive. After just the first session she noticed results in her pain and I notice her range of motion was increasing as well. So there are always ways around even the most painful areas.
 
Question
20 of 35
Why are massages important?
 
User Submitted Interview Answers
1.
Because they enhance body function by reducing stress, relieves aches and pain, increase circulatory and lymphatic drainage.
 
2.
The physical and mental benefits of massage reduce stress as in muscular relaxation. Massage also stimulates the autonaumic nervous system, facilitating relief from mental fatigue and anxiety as well as regulate cortizol level which are symptomatic of chronic and unresolved stress.
 
3.
Massages not only relieve muscular tension and pain it also stimulates the autonomic nervous which causes a natural relaxation and regulation of cortizol levels which are symptomatic of chronic unresolved stress.
 
4.
I think that everyone should get a massage as often as they can afford it. Massage would help every person to release stress, have a better blood circulation, clear stagnation from body and improve health.
 
5.
Relive pain, tension, good for depression.
 
Question
21 of 35
What type of massages are your specialty?
 
User Submitted Interview Answers
1.
Swedish massage and deep tissue massage.
 
2.
Deep tissue, trigger point, swedish.
 
3.
Deep tissue, trigger point, swedish. I am also conversant in prenatal and lymphatic.
 
4.
Tui-Na, deep tissue, Thai and sweddish.
 
5.
I specalize in deep tissue, prenatal, swedish massage, chair massage and reflrxology.
 
Question
22 of 35
Tell me about your training program.
 
User Submitted Interview Answers
1.
More than 1 year of training at some schools.
 
2.
Swedish, prenatal, shiatsu and eastern theory, deep tissue, trigger point all through school. I have also read up and self studied marma therapy.
 
3.
In school I trained in swedish, shiatsu and eastern theory, prenatal, deep tissue, trigger point. I also read up on and self study marma therapy.
 
4.
Graduated from pacific college of oriental medicine. I learned different modalities like Thai, Swedish, deep tissue and Tui-Na. I am also a 3rd degree black belt and have knowledge of body anatomy, proper stretches and preventing an injury or helping recover from one.
 
5.
University of Western States has us well trained in a vast group of techniques ranging from Swedish massage, deep tissue massage, sports massage, pre/post surgery/injury, thai massage, cancer massage, lympathic drainage, aromatherapy, hydrotherapy, hot/cold stones, myofascial release, and the use of kinesiology taping. I'm also a fast learner and plan to continue my education to further my skills.
 
Question
23 of 35
Tell me about some common injuries of your clients. What techniques have you found most helpful?
 
User Submitted Interview Answers
1.
Trigger points, muscle tension and knots relieved by means of deep tissue massage.
 
2.
Stiff spines and over adhered fascia. Myofascial realease, trigger point, compression with minor muscle/fascial manipulations, walking clients through breathe work to achieve maximum relief.
 
3.
Stiff spinal and neck muscles and adherent fascia in general. I use myofascial release, trigger point, compressions with minor manipulations(non-osteoarticular) as well as pin and stretch; all of which prove most effective to relieve all kinds of tension, especially when my clients follow my guided breath although not always necessary there is a deffinate difference when a client breathes slowly steadily and consistently.
 
4.
I mostly been expose to clients with lower back problems sciatic nerve pinch and periformis syndrome. I always start with a warming technique like effleurage, rolling or palm pressing depending on clients needs, age and muscle tone. Then I do a personalized protocol to Help them release muscle tension. In a case like this I will most likely do a Tui-Na protocol with some Thai stretches and finish with Swedish to help them achieve a relaxing stage at the end of the massage.
 
5.
Note on Romboid muscle and technique friction.
 
Question
24 of 35
Do you prefer to work in a physiotherapy setting or a spa setting?
 
Question
25 of 35
How would you deal with a fellow employee with a bad attitude at work?
 
User Submitted Interview Answers
1.
Talk to the manager and try and solve the issue why.
 
2.
I would try to approached him/ her with a smile and always be pelite once that person sees that I am genuine he or she would feel more comfortable to open up and the I can try to see what their citation might be.
 
3.
Keep profession lines of communication open. Point out how there is a silver lining in all situations. Staying focued on what I'm doing rather then what someone else is doing. Comfort them if need be.
 
4.
I do my best to let them don't be angry with me.
 
Question
26 of 35
How many massages can you give back-to-back?
 
User Submitted Interview Answers
1.
I am comfortable with four hours of massage depending on the length of each session.
 
2.
About three, I really like a good 10 minute break to gear up for the next one.
 
3.
5 would be an ideal to avoid from getting injured.
 
Question
27 of 35
Give me an example of a time you were sensitive to the needs of your client.
 
User Submitted Interview Answers
1.
Absolutely. I am capable of adapting to whatever the client requests whether it be pure relaxation, deeper work, spot work such as trigger point and any kind of combination that would best acquiesce the clients needs.
 
2.
I can always adapt to new things as long as I get proper training and it does not out my self or my clients in danger.
 
3.
Very adaptable! 10 yrs of experience in previous jobs that required adaptability in many different locations, types or residents and many different professionals I had to communicate with.
 
Question
28 of 35
How would you respond to negative feedback from a client?
 
User Submitted Interview Answers
1.
I will tell him or her to keep it professional or the session would have to end.
 
2.
Immediately inform them that was inappropriate and ask if you understood them right to avoid misunderstanding. Lastly if it was not a misunderstanding let them know if they proceed to making these types of comments we will have to end the session.
 
Question
29 of 35
How do you recharge in between clients?
 
User Submitted Interview Answers
1.
Exercising, get in touch with family and friends, meeting up with work mates, having a nap.
 
2.
Usually 45 minutes to one hour for a lunch break suffices for me.
 
3.
Short in-between breaks. So you have time to use the rest room drink something down and hopefully have a moment to grab a bite to eat. I'm used to them fluctuating on the type of day that in store having shorter or longer breaks. I feel if your sitting around to long you can become tired and it can show in your massage.
 
4.
During my breaks I enjoy stretching and eating something healthy to keep me energy through out the day.
 
Question
30 of 35
What do you enjoy most about working as a massage therapist?
 
User Submitted Interview Answers
1.
Serendipity chose me to this profession in the most unexpected experiences.
 
2.
I am good with my hands and when I done the course three years ago I have decided that massage is the way of showing my work of art.
 
3.
I was inspired by my therapist in the past, they were the only once that keep me going in martial arts for 13 years, every time it got injured or need it to relax they were there to help me recover and feel better. I feel is my turn to return the favor to other!!
 
4.
Because of great career flexibility, massage therapy training is comprehensive, but short-term.
 
5.
To bring peace of mind to those who suffer. Simply because I have seen the benefits of massage therapy and have taken notice into the amazing results that therapeutic touch has on all people that take advantage of this treatment. I wanted to take part in changing lives with massage therapy and improving your health.
 
Question
31 of 35
What is your greatest strength?
 
User Submitted Interview Answers
1.
Patience and presence I think is my greatest attribute in that I can patiently wait sitting on a given point and feel when it begins to release.
 
2.
Versatility as I can accomplish multiple tasks at once efficiently. As well I have the ability to adapt to any situation at hand and can think on my feet.
 
3.
I very good to listen the people and pasient.
 
4.
My greatest strength is my honesty!!
 
Question
32 of 35
What is your greatest weakness? What are you doing to improve it?
 
User Submitted Interview Answers
1.
Hyper-attentiveness has proved difficult to manage but ive been able to transfer a singular hyperfocused activity into the attentiveness of the gestalt of the experience especially when it comes to massage.
 
2.
I get nervous when speaking in front of large groups or if a I have to explain a presentation.
 
3.
Waking up in the morning. I have to wake up at 6 am.
 
4.
The fact that I'm so small I have a hard time being able to get a lot of weight behind me to apply for deep tissue massage but I've been working on using fists and elbows for a little extra ischemic pressure.
 
5.
I like to finish my things on time but some time I no can reach.
 
Question
33 of 35
Why are you the best candidate for us?
 
User Submitted Interview Answers
1.
Applying the theoretical and and practical knowledge from school ive been able to evolve and adapt to any clients needs whether it be to just relax and unwind or getting a more physically therapeutic work and anything in between. My practice of yoga has also enabled me to employ an ever increasing intuitive understanding of the body in my everyday practice.
 
2.
I am adaptive, easy going, modest and adventurous and my skills can add value to the organization.
 
3.
I'm always willing to go above and beyond to making things easier not only for myself but for others. I rarely have bad days, always try to see the silver lining in all things. It's important to be self aware because if your having a bad day, your co- workers take notice, your client takes notice and even your boss. My passion in helping others and having things run smoothly makes me an prime candidate for good employer. I myself interview many people, who just don't have a good attitude, I see through them that finding people who take pride in their work the way I do is rare these days.
 
4.
I feel with my experience as well as my qualifications in various forms of massage I will be an excellent candidate. Also because client care is a priority for me, I take great pride in my work to make sure clients needs are met. Client satisfaction is a big priority for me. My job is not complete if my client is not happy with their treatment.
 
Question
34 of 35
Tell me about your experience as a massage therapist.
 
User Submitted Interview Answers
1.
Its had its ups and downs for me but lately ive found great solice in my work. Not only in helping others but in concieving of ever more novel techniques to relieve both physical and mental stress and fatigue. Aside from the consistent progression in my massage abilities every massage is a chance to incorporate an ever improving posture to make myself a more efficient therapist.
 
2.
I enjoy working with different type of clients, because each one of them is unique and it has a unique need and preference to me I like challenge because I feel great when I see my clients get results from a massage. That relaxing face that they have at the end of a session is priceless to me.
 
3.
I have had many clients and they were all good and satisfying customers.
 
4.
About 12 years as a private practice.
 
5.
I have learned so much from school from techniques to, addressing muscles and ways to manipulate muscles in order to ease my clients tenderness. Everyday that I can get a client to fall asleep on my table I am touched that they feel so comfortable and safe that they can simply relax. When a clients treatment is a success, its a win/win for the both of us. We are here to make a difference and if I can help just one I feel I have improved their quality out of life. One of the pain reason people come to get a massage is to de-stress. People try many things to try to get themselves to not stress out over things in their lives and many simply just don't do the trick, with just an hour of a massage you are stress free and even feeling a little euphoric. Helping others is what I live for.
 
Question
35 of 35
How would you handle an issue with a manager?
 
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