30 Marketing Assistant Interview Questions & Answers
Career Goals
1. Marketing is an expansive term. What area of marketing are you most passionate about?
How to Answer
The interviewer wants to know, if you had to pick one area of marketing to focus on for the rest of your career, what you would choose. The way you respond will show the interviewer more about your core passions. Your response will also help the interviewer to determine if you are a fit for the future direction and vision of the hiring company. If you are not sure of the organization's course when it comes to their future marketing efforts, you should certainly ask.
Answer Example
"There are so many facets to marketing that interest me; however, if I had to choose one particular area of passion, I would say that it is copywriting. I am highly interested in the way words work to create emotive appeal, and drive sales. I appreciate that your company is so highly focused on your copy across all marketing platforms. Your ads are clever and I am eager to grow my copywriting skills alongside your talented team."
Communication
2. Our environment is fast-paced. How do you capture the attention of a busy co-worker or leader when a project point needs their eyes?
How to Answer
Marketing Assistants are often the go-betweens for several teams, leaders, and shareholders. You'll often be working with several different departments or even different companies depending on the structure of your role. It's important that you are able to communicate your needs in a way that is professional while maintaining the momentum of your projects. Describe your approach to communicating with others even when it seems they may be run off their feet.
Answer Example
"I have a simple method that works really well when I need the attention of co-worker or leader. In my current position we use Slack every day. If I have a need that I think could get lost in the shuffle, I will ping the decision maker directly and ask for a time on their calendar to discuss. I find that the real-time feature of Slack helps me to gain an immediate response."
Competency
3. Are you proficient in PowerPoint/Keynote?
How to Answer
Being able to make and modify presentations for the marketing department is a common responsibility for a Marketing Assistant. Establishing your proficiency in presentations is important during the interview. In fact, the interview is your first chance to make a presentation to the hiring manager so don't be afraid to wow your interviewers by preparing a brief example of your PowerPoint or Keynote skills!
Answer Example
"Yes, I've been working with PowerPoint for 8 years or more. I first learned how to use PowerPoint in a high school class. Additionally, I took public speaking classes at community college, where we used PowerPoint to support our speeches."
Competency
4. What type of graphs/charts would you use to show traffic growth over time?
How to Answer
This is a competency based question used to determine your level of expertise in statistical charting. Since traffic growth is charting two axes, 'traffic', an integer, and 'time,' a continuum, the best option here is a line graph. It would also be correct to opt to use a bar graph, with the bars representing fixed quantities of time (like Day or Month). Most of all, when you answer, avoid saying 'a pie chart' or 'I don't know any types of charts.' If this question does not apply to your experience as a Marketing Assistant, focus your answer more on your desire to learn.
Answer Example
"I believe that traffic growth over time is best indicated by a line graph. Line graphs are a very helpful visual that our marketing team uses to illustrate trends in data over a specific period of time."
Competency
5. Do you have knowledge of SEO (Search Engine Optimization)?
How to Answer
While in-depth SEO expertise is typically outside the scope of expectations on a Marketing Assistant, an understanding of the principles that search engines use to rank content will help you communicate with SEO writers and other technical professionals. You may be tasked with light writing or competitive research in your new Marketing Assistant role. In this case, a fundamental understanding of SEO is beneficial.
Answer Example
"I have a strong understanding of SEO and its importance. I've crafted blogs and articles and generated content ideas for my company's YouTube channel based on keyword research. I am well-versed in an SEO tool called SEMrush, which saves me time when I'm performing keyword research, competitive research, and performing link building tasks. Could you share with me the tools your organization leans on for SEO research and planning? I'd be happy to get a head start by studying the platform and its capabilities."
Competency
6. Do you have any creative skills, such as copywriting or graphic design?
How to Answer
Marketing Assistants are often responsible for light copywriting and graphic design. Depending on your team's structure and your specific skills, you could even be responsible for the majority of copywriting and design tasks. Take your time to highlight your creative talents and describe any related duties and projects you have taken on lately. This question is also a good time to talk about other production skills you have, such as photography, videography, and post-production!
Answer Example
"I'm a good writer and am continually working on this skill. I recently completed an online course on sales-based copywriting, which helped me learn to write more compelling copy for websites. I am an amateur photographer as well and often spend my weekend traveling to the mountains to practice shooting nature shots. I edit my images in Photoshop, which is a helpful tool that I am becoming stronger in every week."
Competency
7. How fast and accurately can you type?
How to Answer
It's not uncommon for a Marketing Assistant to be the dedicated note-taker in meetings, so a reasonable typing speed is expected. As it becomes more common for companies to communicate in real-time over Slack, email, or other messaging apps, being able to type at least 50 words per minute is often a minimum qualification for employment. If you aren't a fast typist, consider taking training to gain this skill.
Answer Example
"I type about ninety words per minute with readable accuracy. When speed is not a factor and spell check is available, I rarely make mistakes. I am also proficient in 10-key number pad data entry."
Competency
8. Do you speak any other languages?
How to Answer
Being bilingual is an extraordinarily valuable skill in the field of marketing. A Marketing Assistant that speaks a second language can help provide customer support in that language. You can also help translate marketing copy into other languages.
Answer Example
"I speak and write English and Spanish fluently. Growing up in a bilingual home, I have been given a valuable advantage in the workplace, especially from a marketing perspective. I can communicate with a broad range of customers compared to other Marketing Assistants who speak just one language. I understand that your organization has run campaigns in both English and Spanish. I would be happy to lend a hand with copywriting and editing in either language if needed."
Competency
9. Are you proficient in Excel?
How to Answer
Excel is one of the main tools in a Marketing Assistant's toolbox. Excel can do it all, from keeping organized notes to preparing reports from various data sources. You'll likely spend a significant amount of time working in Excel to keep track of a variety of responsibilities, so proficiency is required. Describe your level of comfort with Excel and be sure to mention the areas where you are the strongest. You can also discuss where you plan to improve.
Answer Example
"Yes, I've been working with Excel for about five years now. I can use it proficiently to sort and tabulate data and display charts, but I may need additional training on more advanced features like statistical analysis, pivot tables, and scripting."
Competency
10. Are you a proficient business writer for memos and reports?
How to Answer
Regardless of your region, command of the language is necessary for clear and concise communication in a business environment. This proficiency includes everything from correct grammar to the ability to deliver the intended message with ease. Talk to the interviewer about your proficiency in business writing. If you have formal education to support your skills, be sure to mention this training.
Answer Example
"In my last job, I wrote memos and reports that were distributed to approximately 100 employees. My proficiency in business writing comes from leveraging my natural abilities. I also completed coursework in business writing while attending college and gaining my diploma in marketing communications."
Competency
11. Do you have a preferred electronic filing and organization system?
How to Answer
One of the primary responsibilities of a Marketing Assistant is maintaining a level of organization that supports the entire marketing department. These responsibilities include keeping records for budgeting, task lists across multiple projects, approval forms and receipts, and a historical record of your work and the work of your fellow employees. In short, it's a lot of paperwork! Discuss the tools and tactics you use to ensure that you maintain an electronic filing system that is intuitive and organized.
Answer Example
"I use Kanban boards for organization and filing cabinets for paper records. In my current position, we also use Slack to organize projects and keep files convenient. I see in your job posting that the use of Asana is mentioned. I have gone ahead and enrolled myself in an Asana training course so that I will have a head start on my knowledge should I be asked to join your team."
Customer Service
12. As our Marketing Assistant you will be responsible for social media engagement. How would you describe your customer engagement skills?
How to Answer
A Marketing Assistant will complete many tasks, which may include being the company's face and voice on social media platforms. You might be offering support to customers posting questions online or engaging with comments, likes, and shared on a wide range of social media. If you've ever been in a customer-facing role that required you to deliver exceptional service, talk about your experience. Be sure to show that you will add value to the hiring company by being a trustworthy and friendly face or voice to the public.
Answer Example
"While working for Company XYZ, I was placed in charge of social media engagement after the Marketing Manager became too busy to handle all of the engagement we saw on Instagram and Facebook. I learned how to manage these social media accounts professionally and how to offer stand-out customer service online. I was sure to respond to all positive comments, and I addressed any negative feedback within 24 hours. Online engagement is critical to the success of any company's social media account, and I am eager to deliver the same exceptional experience to your customers."
Diligence
13. How do you stay on top of deadlines?
How to Answer
Marketing Assistants are often managing multiple projects and have to stay on top of deadlines. Having an organization system, like keeping a detailed shared calendar, helps ensure you don't miss any upcoming deadlines. Give a concrete answer by describing for the interviewer what your time-management and deadline organization system looks like.
Answer Example
"I use a project management calendar called 'GTD' to keep on top of deadlines. I also keep my team in the loop through Asana. This platform allows me to log team objectives, and bring our work together into one shared space. This way, we can all collaborate effectively and deadlines are noted with pre-set reminders and notifications. Most of my current team works remotely so the use of Asana is especially effective. Since implementing this system in June, our team has been ahead of schedule on 90% of our projects. I am also well versed in Monday, Slack, and Trello."
Direct
14. What are the top performing products at our company?
How to Answer
The way you respond to this question will show your interviewer the amount of research you have performed on their company before your interview. Show the interviewer that you are well-prepared for your meeting by discussing the products offered at their company in as much detail as possible. Talk about your personal experience with these products if applicable.
Answer Example
"From my understanding, your top products are A, B, and C. I have tried all three of these products and enjoy them all; however, Product A is the one I enjoy the most because I find it to be (describe). I would love to know which products are your favorite, from an insiders' perspective."
Direct
15. Who are our competitors? What products do they have that compete with ours?
How to Answer
Researching the company before your interview is a crucial step. Discussing best selling products, company growth, news or public accolades, as well as competitors, are all excellent places for you to start your research. Make a pros and cons list of competitor products and be prepared to discuss areas where you think competition may be the most fierce.
Answer Example
"From my research, I believe that your biggest competitor is Company XYZ, primarily because they have been around for many years and their reputation for delivering quality products is strong. They have similar products, such as Product A and Product B. I have used products from Company XYZ and believe that your company's product is easier to use. The price point is more accessible for the average consumer, and I have found your customer service much better."
Direct
16. Do you have any questions for me?
How to Answer
Always try to prepare a question or two that shows the interviewer that you're curious and interested in learning more. You can also use this time to gather more information about what your potential role might be. Since the Marketing Assistant role is such a broad title, knowing exactly what jobs the company has for you to do will help you learn if it's what you expected.
It's always a great idea to have questions ready for the interviewer. Review the company website and other online resources to ensure the queries you have are not mundane, or redundant. The last thing an interviewer wants to hear is a list of items you could have found the answers for from merely watching a video on their company site!
Here are some sample questions:
- When would you like to have this position filled?
- Is there anything from my background and experience that I can clarify for you?
- Is there any reason why you would not hire me?
Answer Example
"What are some ways I could be of immediate assistance to you? Once hired, which leaders and team members will I most often be interacting with?"
Discovery
17. We have a culture of collaboration and high energy. Describe your workplace personality in 3 words.
How to Answer
The interviewer wants you to describe your personality to ensure that you will be a positive and beneficial addition to their team. If you aren't sure how to express your personality, start by writing down some descriptor words that people have said about you in the past. These personality descriptors could come from co-workers, your leaders, or even your classmates.
Next, visit the company website, read their job posting, and see if you can uncover a few descriptive words that the company seems to repeat. Incorporate those particular descriptors if they apply to you. Remember - your answer needs to be honest and genuine so only use this approach if it truly resonates with who you are. Avoid giving generic, run-of-the-mill answers like 'team-player' or 'hard-working.'
Answer Example
"If I could describe my personality in 3 words, I would say that I am motivated, positive, and helpful. Through the research that I have done on the company and my overall candidate experience, I can see that this company has amazing energy and a genuine heart for collaboration and community giving. I am confident that my personality will add nicely to the culture that the company has worked so hard to achieve."
Education
18. We value continued education. If you could choose any marketing related course to attend, what would you choose?
How to Answer
Many employers look to hire employees who have a penchant for knowledge and growth. Express your interest in continued education by passionately discussing a marketing topic you would love to learn more about. Be sure to keep your answer relative to the job for which you are interviewing.
Answer Example
"I love the idea of expanding my knowledge every chance I get. I have had my eye on a course from the University of California called Transmedia Marketing Through Storytelling. This is the first action I would take. Next, I would learn more about SEO. Both of these topics run deep and continue to change, which is a challenge that excites me."
Experience
19. Do you have experience presenting to groups?
How to Answer
As a Marketing Assistant, you may be required to make presentations to teams and groups of decision makers. For instance, in year-end strategy briefings, you may be given a turn to talk with the marketing department heads regarding projects you supported throughout the year. Talk to the interviewer about your presentation skills and outline any direct experiences you have had with a public speaking or presenting to groups, large or small.
Answer Example
"In my position with Company XYZ, I open our quarterly meetings by introducing the marketing team and setting the stage for the meeting agenda. There are generally 50 team members and leaders present in these meetings. Throughout the meeting, I help manage time by fielding questions from the attendees. Then, I wrap up the meeting. Although I may not be presenting the content specifically, I work hard to guide the meeting and set our presenters up for success. I took a public speaking course in college, which was very helpful in boosting my confidence while addressing groups of people."
Experience
20. Have you ever taken on accounting or budgeting responsibilities?
How to Answer
One of the responsibilities of a Marketing Assistant may be keeping track of accounting and budgets for the marketing department. Financial responsibilities might include tracking spending and gathering receipts and reports to show that the departments' spending is in line with the budget. Proficiency in Excel will help ensure that your department's books stay balanced. Walk the interviewer through your experience with financial responsibilities. Remember to include details of the programs, software, and tools you use to keep yourself organized and ensure accuracy.
Answer Example
"My current position requires a lot of financial responsibilities, and luckily I took a finance course in college! I have learned a lot about tracking budgets and expenses. Since I took on financial oversight tasks in January, our team has remained within budget for every project. This is an accomplishment that I am proud of since it speaks directly to my detailed approach and ability to maintain numerous financial spreadsheets. I use Excel for some budgetary tasks, but I perform most budget-related tasks in Workday. The Workday platform helps me with budgeting, planning, and modeling. Similar to Excel, the program streamlines my planning process and allows me to extract and share strategic financial insights."
Experience
21. Have you ever conducted market research or executed customer surveys?
How to Answer
Many companies will not have a dedicated market researcher on staff, so that this responsibility may fall on you as a Marketing Assistant. Market research initially requires searching the web for places your competitors are advertising and, as an ongoing effort, monitoring social media feeds and search engine reports. Customer surveys typically involve either one-on-one interviews, questionnaires, or focus groups. Discuss your experience with market research and customer surveys. Include the tools and platforms you are familiar with to help you collect and analyze the data from your study.
Answer Example
"I've used SurveyMonkey to conduct customer satisfaction surveys. I then analyzed and tabulated the data in Excel. I know how to complete a SWOT analysis for larger research projects. For ongoing market research, I utilize a Google Chrome extension called GrowthBar. This extension helps me to do market research on the fly where I can find critical data points about our competitors' websites, the growth channels, and the keywords that are working for them."
Experience
22. Our Marketing Assistant will be responsible for collecting fresh visuals for our social media platforms. Tell me about your photography and photo editing experience.
How to Answer
Depending on the hiring company's size, its Marketing Assistant may be responsible to collect the visual assets required for upcoming marketing efforts. Photo editing skills typically involve the use of Photoshop, InDesign, or Lightroom for retouching. Talk to the interviewer about your level of experience, skill, and comfortability related to generating visual assets.
Answer Example
"For the past six years, I have been a hobbyist photographer. I am proficient in Photoshop, and I know how to operate a DSLR camera. I also have fun and fresh tricks that I use to capture interesting images on my iPhone. I recently read that a few filmmakers are shooting entire movies on their iPhone, which is fascinating. I plan to learn more about the cinematic techniques these filmmakers are using to do so and can certainly apply what I learn to the needs of your organization."
Experience
23. Have you ever organized trade shows?
How to Answer
Often, businesses that specialize in marketing products or services will use trade shows to help market their offering. Organizing a trade show requires contacting the venue to reserve your booth, contacting freight service for the booth's shipping, organizing booth labor, and keeping an inventory list. This could include restocking business cards, brochures, flyers, and other handouts. Talk to the interviewer about your experience organizing a trade show experience, giving assurance that you could manage the level of thought and organization required to make the trade show a lucrative investment for your company.
Answer Example
"At my last company, we attended trade shows across the United States, and I was the primary point of contact between the venue and the company. I was responsible for ensuring safe and complete transit of the booth and employees, including arranging for hotels and cars. In your job posting, I see that you are looking for a Marketing Assistant who can take the reigns on trade shows three times a year. I am confident that I could handle these responsibilities while ensuring a lucrative result for the company in terms of new leads and sales generated."
Experience
24. Have you worked with web analytics reporting dashboards in your previous roles?
How to Answer
A key task that is typically fulfilled by the Marketing Assistant is reporting results to department managers and organization leaders. You may be asked to gather key performance indicators into dashboards like Google Analytics or Salesforce. Understanding how these dashboards are built and the importance of the data displayed on them is very important. Show the interviewer that you have a firm understanding of these dashboards and the types of charts that best fit the type of data you want to display.
Answer Example
"In my previous two roles, I've configured Google Analytics dashboards to report conversions from multiple landing pages. I have also set up these dashboards to display custom dimensions and metrics that our analytics team created showing the effectiveness of our ads. I fully understand how critical it is to track marketing metrics in a variety of contexts such as website performance, digital marketing, social media, SEO, UX, and e-commerce."
Experience
25. Do you have any experience running and managing Google Ads or other PPC advertising?
How to Answer
In some organizations, a Marketing Assistant is responsible for managing PPC advertising. If you've never worked with paid advertising and have landed an interview, it's more likely that you'll be responsible for reporting results rather than setting up PPC ads personally.
Answer Example
"In my current position I work closely with the PPC Ads team. The team plans and purchases Google Ads, and I am responsible for monitoring these ads and reporting my findings on a daily basis. I am working toward various Google Ads Certifications, professional accreditations offered through Google. There are a few topics such as Google Ads Search, Google Ads Display, Google Ads Video, Shopping ads, Google Ads Apps, and Google Ads Measurement. At this point, I have completed certification on Google Ads Measurement and will be moving onto Google Ads Search next week. I am confident that my knwoeldge in Google Ads will transfer well to other forms of PPC advertising."
Experience
26. Our Marketing Assistant will support the Marketing team with various technical tasks. Describe the technical tasks you are comfortable performing.
How to Answer
Since the job description of a Marketing Assistant is so broad, it's not uncommon to have light tech work included in the overall scope of your role. You may be asked to troubleshoot problems with video, maintain social media accounts, or transfer and maintain marketing-related files for instance. Discuss the tech-related activities you currently perform and have performed in the past. Focus your answer primarily on the tasks you know will be relative to this particular opportunity.
Answer Example
"I built my own computer a few years ago, which was an exciting challenge. I can troubleshoot most common tech issues. In my current Marketing Assistant role I help to maintaining social media profiles. I also keep our website product pages updated through Wordpress. I work with spreadsheets every day and help to create reports based on the data maintained in these spreadsheets. The technical responsibilities outlined in this job description are all within my capabilities."
Experience
27. What marketing channels have you worked with?
How to Answer
The Marketing Assistant role requires a breadth of knowledge across multiple channels. Channels include email marketing, content marketing, social media, promotional events, or print advertising. If you search for a full list of marketing channels, you might find that you've worked with more of them than you think! Discuss the marketing channels you have been involved with, being sure to highlight any stand-out results you have achieved with any of these avenues. If the hiring company focuses on a particular marketing channel in its job posting, it's a great idea to spotlight your experience in that specific area.
Answer Example
"While working for Company XYZ, I assisted the Director of Marketing tasked with a $1M annual ad spend. Our biggest areas of spend included print advertising and digital pay per click, but we also spent on social media marketing and email marketing. I especially enjoyed working on the email marketing side, where I helped create customer engagement strategies and sales funnels. When I read your job posting and saw that this role had a significant focus on email marketing strategies, I felt compelled to apply."
Experience
28. Have you been in control of a company's Twitter, Instagram, Facebook, or other social account?
How to Answer
The interviewer would like further detail on the experience you bring in social media management. There is no way around it these days - if you want to be in marketing, you need to understand and embrace social media. Discuss your experience with a variety of social media platforms, and be sure to highlight any notable results you have achieved along the way.
Answer Example
"Yes, I have approximately four years of experience managing a variety of social media content for my agency and their clients. I have taken coursework in Instagram and Facebook ads and plan to learn more about the TikTok algorithm. When I first took over my company's Instagram account, we had just 345 followers. We are now at over 8,000 due to my engaging content and visual strategies."
Experience
29. Do you have experience collaborating with print or publishing services?
How to Answer
It's often a Marketing Assistant's job to interface with printers, trade publications, and the media. The printing industry is fairly complicated and there are many tricks of the trade that experienced marketers will know. If you possess related skills, this can make you a valuable asset to a wide range of employers and industries. Talk to the interviewer about your experience with print and publishing. If you do not have this related experience, that is okay! Be sure to show the interviewer that you have a desire to grow your knowledge.
Answer Example
"In my current position I often speak with our printing company and work alongside their designers to ensure our print brochures and other media assets look as good as possible. For most tasks, I can use InDesign to make minor changes on-site without having to hire a third party. This skill has saved my company a lot of money since they do not need to engage a designer for basic tasks."
Scenario Based
30. Can you tell me about a time when you missed a deadline? How did you handle it?
How to Answer
Missing a deadline is never a great feeling; however, it has happened to the best of us! More than the details of the situation, the interviewer wants to know how you behaved throughout the instance. When answering this scenario-based question, take your time to walk the interviewer through a specific story-based example. Be sure to turn the situation into a positive at the end by showing how you resolved the situation and what you learned from the experience.
Answer Example
"Last year, while working for Company XYZ, I arranged for our sales team to have a booth a the ABC trade show in Atlanta. When the team arrived the day before the trade show started. They set up the booth only to realize they had only a dozen information brochures with them. Maintaining the brochure inventory was my responsibility, and I had failed to check how many were included before the booth shipped. I called a reputable printer in Atlanta, and I placed a rush order for 1,000 brochures to be delivered the same day. The sales team received the brochures before the trade show started, and everyone felt relieved that the crisis was averted. It was important in that moment that I remained calm and fixed the situation. Later, I apologised to the sales team for my oversight and then I created a trade show checklist to use for future events."