How to Answer: How do you calm a patient with claustrophobia?
Advice and answer examples written specifically for a MRI Technologist job interview.
32. How do you calm a patient with claustrophobia?
Why the Interviewer Asks This Question
The fear of tight spaces that patients have during an MRI procedure is common. The interviewer wants to understand how you calm these patients, showing your communication, critical thinking, and empathy skills. Share an example of how you helped a patient suffering from procedure-related anxiety. Some ideas include explaining the procedure beforehand, advising them to wear an eye mask, listening to music through headphones, wearing earplugs, focusing on their breathing, or allowing a relative or loved one to be present and talk to them in a calming voice.
Written by Krista Wenz on September 15th, 2023
Entry Level Example
"I think the best way to calm a patient with claustrophobia is to acknowledge their fears and discuss them openly. For example, I will share my fear of needles and let them know that I breathe through it, close my eyes, and think about a great memory or vacationing on a sandy beach."
Written by Krista Wenz on September 15th, 2023
Answer Example
"I have found that having a light-hearted conversation with the patient before their treatment is a great way to calm them and establish a sense of comfort. I love to ask if they have been to any delicious restaurants lately or have a vacation booked. Sometimes, the patients will tell me about their family traditions or how much they love to cook. Before you know it, they are at ease during this uncomfortable time."
Written by Krista Wenz on September 15th, 2023
Experienced Example
"If a patient is feeling uncomfortable or anxious, it can affect the result of the MRI. Therefore, I will talk my patients through their feelings and assure them they are in good hands. I will ask them what the source of the fear is, and if they share that with me, I can talk them off the ledge."
Written by Krista Wenz on September 15th, 2023
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