22 Loan AssistantInterview Questions
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Where do you see yourself working in three years?
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If interest rates are currently at a historical low, would you suggest a fixed rate mortgage or adjustable rate mortgage?
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Do you have experience with data entry?
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Are you comfortable making a cold-call if necessary?
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When have you had to learn new company or federal policy or regulations?
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Why do you believe you will be a great hire for this position?
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When entering data or completing forms, how often do you find yourself making mistakes?
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What experiences do you have managing multiple tasks at once?
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When have you worked with a customer that was difficult to get along with?
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How would you describe yourself? What types of characteristics do you have that would make you a great Loan Assistant?
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Tell me what the difference is between a fixed rate and a variable rate mortgage.
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At your current or former place of employment, how important was communication and dealing with others?
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Tell me about an error or mistake you made because of a breakdown in communication from you or one of your team members.
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What is a home equity loan? How does it work?
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How will a bank make money from a mortgage?
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Would you go out of your way to interact with realtors and market yourself to them?
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When have you marketed yourself and your company before?
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Tell me about your customer service experience.
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How would you handle a customer where you had to make several phone calls in order to obtain necessary information from them in regards to their loan application?
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Would you say you are a better verbal or written communicator?
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What could you tell me about our bank?
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Why do you want a position as a Loan Assistant?