Top 20 Loan Assistant Interview Questions

Question 1 of 22

Tell me about your customer service experience.

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Question 2 of 22

When have you marketed yourself and your company before?

Question 3 of 22

Would you go out of your way to interact with realtors and market yourself to them?

Question 4 of 22

How will a bank make money from a mortgage?

Question 5 of 22

Do you have experience with data entry?

Question 6 of 22

When entering data or completing forms, how often do you find yourself making mistakes?

Question 7 of 22

What is a home equity loan? How does it work?

Question 8 of 22

Tell me what the difference is between a fixed rate and a variable rate mortgage.

Question 9 of 22

If interest rates are currently at a historical low, would you suggest a fixed rate mortgage or adjustable rate mortgage?

Question 10 of 22

At your current or former place of employment, how important was communication and dealing with others?

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Question 11 of 22

When have you had to learn new company or federal policy or regulations?

Question 12 of 22

How would you describe yourself? What types of characteristics do you have that would make you a great Loan Assistant?

Question 13 of 22

Why do you want a position as a Loan Assistant?

Question 14 of 22

What could you tell me about our bank?

Question 15 of 22

What experiences do you have managing multiple tasks at once?

Question 16 of 22

Why do you believe you will be a great hire for this position?

Question 17 of 22

Are you comfortable making a cold-call if necessary?

Question 18 of 22

Would you say you are a better verbal or written communicator?

Question 19 of 22

When have you worked with a customer that was difficult to get along with?

Question 20 of 22

How would you handle a customer where you had to make several phone calls in order to obtain necessary information from them in regards to their loan application?

Question 21 of 22

Where do you see yourself working in three years?

Question 22 of 22

Tell me about an error or mistake you made because of a breakdown in communication from you or one of your team members.

About Loan Assistant

August 18th, 2017

A Loan Assistant is typically the first point of contact between the bank and the borrower. Their job duties include some of the following; making phone calls to potential borrowers, scheduling appointments for borrowers, assist the loan officer in obtaining necessary information to complete loans.

Loan Assistants need to be friendly and outgoing individuals. They must have a passion for their career and enjoy socializing. Their organizational skills will be a high priority in completing their day-to-day tasks. Knowing the industry and the various loans will be a plus for any candidate, but can easily be learned as well. Candidates should have strong computer skills.

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