22 Loan Assistant
Interview Questions

1. Where do you see yourself working in three years?

2. If interest rates are currently at a historical low, would you suggest a fixed rate mortgage or adjustable rate mortgage?

3. Do you have experience with data entry?

4. Are you comfortable making a cold-call if necessary?

5. When have you had to learn new company or federal policy or regulations?

6. Why do you believe you will be a great hire for this position?

7. When entering data or completing forms, how often do you find yourself making mistakes?

8. What experiences do you have managing multiple tasks at once?

9. When have you worked with a customer that was difficult to get along with?

10. How would you describe yourself? What types of characteristics do you have that would make you a great Loan Assistant?

11. Tell me what the difference is between a fixed rate and a variable rate mortgage.

12. At your current or former place of employment, how important was communication and dealing with others?

13. Tell me about an error or mistake you made because of a breakdown in communication from you or one of your team members.

14. What is a home equity loan? How does it work?

15. How will a bank make money from a mortgage?

16. Would you go out of your way to interact with realtors and market yourself to them?

17. When have you marketed yourself and your company before?

18. Tell me about your customer service experience.

19. How would you handle a customer where you had to make several phone calls in order to obtain necessary information from them in regards to their loan application?

20. Would you say you are a better verbal or written communicator?

21. What could you tell me about our bank?

22. Why do you want a position as a Loan Assistant?