How to Answer: As a lifeguard, you will be on the front lines of customer service. Tell me about the last customer service skill you learned.
Advice and answer examples written specifically for a Lifeguard job interview.
19. As a lifeguard, you will be on the front lines of customer service. Tell me about the last customer service skill you learned.
How to Answer
It is essential to a hiring company that you are someone who is willing to learn new skills. Being eager to add to your professional repertoire is an excellent way to stand out from the competition. Some new skills related to customer service can range from linguistic to communication, to software capabilities. If there is a skill that you want to learn, and have not yet taken advantage of, you can mention your interest.
Written by Ryan Brown on December 28th, 2018
1st Answer Example
"The last customer service skill that I learned included a course on dispute resolution management. I feel this course helped me a great deal when it comes to my confidence level, and working with disgruntled people who do not feel the pool rules apply to them. I want to take the advanced level of this course, as a follow-up."
Written by Ryan Brown on December 28th, 2018
2nd Answer Example
"In my current lifeguard position, I was given the opportunity to take a class in empathetic listening. This skill is one that everyone should have, in a people-facing role. I learned a lot about consistent and professional messaging when dealing with customer disputes, and with children."
Written by Rachelle Enns
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
After they left, we both had a chance to review how they were as a guest and how we were as a host. She was upset because of the tides. I tried to explain politely and calmly that we listed in our guide that tides are one of the things they have to consider if they stay with us."
Rachelle's Feedback