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Top 25 Library Assistant Interview Questions

Question 1 of 27
What are some of your proudest accomplishments as a library assistant?
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Question 2 of 27
Where do you see yourself in 5 years?
Professional Answers Preview
Interviewers want to hear that you will be working at the library! Tell the interviewer that you see yourself actively engaged in the library in five years. Explain how you hope you have grown professionally within the library, and mention that you see yourself having continued to create a positive outlook for the library during your five years in the role. If you are currently a student, express what you are going to school for, when you plan to graduate, and what your career aspirations are upon graduation. If the library offers positions in your field of education, be sure to mention that you would consider a job in your field at the library upon graduation.
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Question 3 of 27
How would you rate your organizational skills?
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Library assistants need to be organized to help keep the library organized! Think about your organizational skills. Where are your organizational strengths? These are the things to focus on! Share 2-3 things that you do to keep yourself organized expressing how well these things work for you! Responding this way will help the interviewer understand that you can be an organized person! Be sure to mention if a past employer has ever commended you for your organizational skills in a performance review too!
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Question 4 of 27
Tell us about your work experience in libraries.
Professional Answers Preview
This one should be easy! Simply walk through your work history sharing where you have worked, what your job title was at each location, and how long you were employed there. Be sure to share 1 thing that you loved about each job as well; it is a quick way to show the interviewer that you are a positive person who loves their career.
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Question 5 of 27
Who are some of your favorite authors? Favorite books?
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Question 6 of 27
What three words would you use to describe yourself?
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Question 7 of 27
How do you keep track of work so that it gets done on time?
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Question 8 of 27
What was the last book you read for fun?
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Question 9 of 27
If I called your boss right now and asked him or her what is an area that you could improve on, what would he or she say?
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Question 10 of 27
What is it about our position that interests you the most?
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Question 11 of 27
Would there be any situation where you would refuse to answer a patron's question or request?
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Question 12 of 27
Why are you interested in leaving your current position?
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Question 13 of 27
Have you ever dealt with an upset guest at the library before? What was the problem and how did you handle it?
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Question 14 of 27
Have you created any special programs in your library before? Were they successful?
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Question 15 of 27
Why should we hire you?
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Question 16 of 27
What experiences do you have using a computer in the library?
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Question 17 of 27
What task in the library do you typically dislike doing the most?
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Question 18 of 27
As a Library Assistant, what do you believe is your best asset?
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Question 19 of 27
What frustrates you the most as a library assistant? How do you go about fixing it/solving it?
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Question 20 of 27
Based on the job description, which of the duties do you feel most comfortable with, and which do you feel may take some time to learn?
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Question 21 of 27
What is your philosophy to librarianship?
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Question 22 of 27
What are your career goals?
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Question 23 of 27
When have you used a computer to assist a patron at the library? How did you help them?
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Question 24 of 27
If you do not have any post-secondary education, do you plan on receiving that in the future?
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Question 25 of 27
What area of the library do you hope to specialize in?
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Question 26 of 27
Give me a time when you went above and beyond the requirements for a project.
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Question 27 of 27
What management style do you prefer working with?
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User-Submitted Interview Answers

Question 1 of 27
What are some of your proudest accomplishments as a library assistant?
User-Submitted Answers
1.
I suppose my greatest accomplishments are the "thank you" s and the smiles I see on guests faces when they are satisfied with my service.
2.
I have been very proud of getting clients involved with the library programs and raising awareness.
3.
Watching children change from shy, quiet Y7s to confident library users in a very short time through structured induction sessions with me. A child who knows how to use a library is equipped with an effective tool for learning Turning a child who did not read into one that did by providing him with reading material to suit his (very) individual tastes even if it meant giving him trashy comic books to begin with.
4.
First display was fully checked out.
5.
Great customer satisfaction and handling the workload effectively.
6.
Being able to help users when ever they require information regarding library materials.
7.
I have never been a library assistant. But in my previous job my proudest accomplishments were at the end of the day my clients left happy.
8.
I have never work as a library assistant as yet, so I am unable to answer this question.
9.
Helping people and making a difference in many different peoples lives. People come from many different backgrounds and need help with various situations or issues and I love the feeling of being able to meet their need and giving them what they want or showing them sometimes thing that they didnt eevn realize they needed.
10.
I have not worked as an library assistant.
11.
I created a Coloring for Adult program as my fist program for my current job. The turn-out was the highest ever in the library. All the participants were very pleased with the program and asked for more of such programs.
12.
Having a patron pleased with the service I've offered them.
13.
Being able to learn the filing system in two weeks since I had never worked before in a library.
14.
Some of my proudest accomplishments have been in the projects I have completed which include interfiling YA paperbacks into the main hardback YA collection. Another project I am proud of is the interfiling of Early Chapter books in the main J collection.
15.
I loved going downstairs in the library I used to assist and seeing crowds of children lined up for story time. When kids would remember my name the next time they visited to check out their next book. To see a spark inside their eyes when they found that joy from reading. It made me thrilled to hook in another kid into the joys of reading and learning.
Question 2 of 27
Where do you see yourself in 5 years?
User-Submitted Answers
1.
In a hire position, here, while attending classes on the side.
2.
I see myself working my way up to a reference librarian position. I see myself helping the library expand its services.
3.
I would love to be able to say "qualified librarian" but as the cost is prohibitive, in reality I would say working as a fully integrated member of the library service.
4.
I would like to say "qualified librarian", but as the cost is prohibitive then in reality I would say "fully integrated part of a library team"
5.
Part of the community as the library assistant.
6.
Since this is a part time position I ideally would like to have moved into full time work with the library. I'm ready to be in a job that I would be happy to stick with for the long haul.
7.
I would like to have better understanding of the institution. I love working with people. I would like to see myself in a managerial position in the same institution.
8.
In the next 5 yrs I see myself in a more senior position in this field.
9.
Senior library computer assistance.
10.
In 5 years I see myself working in a university library or museum setting. I have and do really enjoy my current position as a school librarian. Working with children has been a rewarding experience, but I have always wanted to work in a museum or special collection setting. I volunteered in two museum settings and thoroughly enjoyed that as well. In 5 years my own children will be grown and I will be able to enjoy more flexibility in a job with different hours and a different setting to gain further experience in my profession and continue growing my skills - not remaining stagnant.
11.
I see myself working as a library assistant with the possibility that I may have started school to get my degree in library science.
12.
I see myself as an Information specialist owning my company.
13.
As a assistant librarian.
14.
In a dumpster behind a strip club yacking my brains out while getting brains.
15.
I see myself expanding my role and take on additional responsibilities.
Question 3 of 27
How would you rate your organizational skills?
User-Submitted Answers
1.
I have experience in in this field working for two years as an auxilliary.
2.
Excellent, when cmpleting my Masters degree...
3.
I~ have an excellent organisational skills, I prioritise and I am methodical.
4.
Personally I am a very organized person.My home is always neat and organized according to the wants in the house.In library this is an important skill as library is all about books arranged in an organized system that is the dewey decimal system.And while arranging books if it is organized it will be easier for the pages to shelf them so that the patrons find the book what they are looking for immediately.
5.
Detail oriented, efficient manager of multiple tasks, able to prioritize by importanc.
6.
Average to good. Write things down, use outlook and mobile.
7.
Average to good. Write things down, use outlook and mobile.
8.
I am extremely detail-oriented.
9.
I would rate my organizational skills as being highly effective.
10.
I have very good organizational skills.
11.
I am detail orientate and always ensure that important task are completed in time.
12.
On a scale of 1 to 10, I would rate myself an 8/10
13.
I would say that I have exceptional organizational skills. I find being organized helps reduce stress and allows myself to focus on the task at hand. With my use of day planners, calendar and items such as postits allow to make being organized easy.
14.
I believe my organizational skills are great.
15.
I have a very strong organizational skills.
Question 4 of 27
Tell us about your work experience in libraries.
User-Submitted Answers
1.
I have worked at the reference desk, done some copy and original cataloging, helped with collection management and processed interlibrary loan requests.
2.
20yrs experience in school libraries where I have turned under-used, under-resourced and under-valued libraries into much-used, well-resourced and funded areas very much at the heart of the school. 2yrs as homework helper with an EAZ hosted by a local library.
3.
I haven't had experienced working on libraries but I really love books.
4.
I have done volunteer work in school libraries . Processing materials.
5.
I have experience in: Recording of issuing and receiving of library materials, Registering new members. Answering Information inquiries, Receive and record money for fine, lost books, and reservation. Sort library materials for shelving, binding, discarding and reservation. Assist the public in making copies, scans and print out.Assist in reconciliation of weekly cash income and prepare necessary documents for treasury.
6.
I do not have wok experience in library.
7.
I have never worked as in a library before so I cannot answer this question.
8.
I have expereince with the library collection with shelving, organizing, checking in library material, processing holds, dealing with various situations with customer account. assisting with book locations, displays.
9.
I have not worked in a library.
10.
My first library job was work-study at the Medical Science Library at the University of Arizona while I was working on my master degree in TESOL there. Fast forward to 2011 I was a page at South Mountain Community Library for two years. I took as many training as possible to improve my knowledge and skill. Then I was hired as a library assistant with Maricopa County Southeast Regional Library. Since my interest is in programing and outreach, I got a second job as an adult service library assistant with the Scottsdale Public Library last year.
11.
I have over 4 years of experience working in a library and many years in an office environment.
12.
I have worked as a substitute librarian for about 9 months, I've worked with Destiny data base, filing books accordingly.
13.
I have no work experience in a library.
14.
I have been a Page for the last 6 months and have become familiar with the various materials in the library such as DVDs, periodicals, and books (both fiction and nonfiction). I have also observed story time and STEAM programs.
15.
I was a previous library assistant at a local library. I dealt organizing shelves, helping patrons find books, checking patrons out, and because I dealt more with the kids section, I helped with story time and events.
Question 5 of 27
Who are some of your favorite authors? Favorite books?
User-Submitted Answers
1.
I have so many. I love Mary Downing Hahn, R.L. Stine, Marion Zimmerman Bradley, Scott Orson Card, Laurell Hamilton, Nicholas Sparks, and many more. My favorite books are The Wind Blows Backwards by Mary Downing Hahn, Blood and Chocolate by Annette Curtis Clause, and The Mists of Avalon by Marion Zimmerman Bradley.
2.
Gabriel Garcia Marquez "One Hundred Years of Solitude", Mikhail Bulgakov "The Master and Margarita", Antal Szerb "Journey by Moonlight", Primo Levi "If This Is A Man", Richard Brautigan "In Watermelon Sugar", Andrew Kaufman "All My Friends Are Superheroes"
3.
Peter James - Roy Grace series Ken Follet - Pillars of the earth & world without end (although not so keen on the rest) J K Rowling - Harry Potter rocks!
4.
Frances hodgekin Burnett, Victoria Holt, Maeve Binchy, Maya Angelou. Favorite books-- I know why the caged bird sings, The secret garden.
5.
RL stein, rhal dhal, kc raulings.
6.
Goodnight Moon. Any type of self help books.
7.
Patricia polaco, pinky and say, thunder cake.
8.
My favorite adult fiction author is Maeve Binchy and my favorite juvenile/young adult author is S.E. Hinton. My favorite books include To Kill a Mockingbird by Harper Lee and I Know This Much is True by Wally Lamb. My favorite juvenile/young adult books include Charlotte's Web by E.B. White and The Outsiders by S.E. Hinton.
9.
"Travel through the Paintbox:Colour", "The Animators Survival Guide", "Is Everyone Hanging Out Without Me", "BossyPants", "Blankets"
10.
Salinger, Joan Didion, David Foster Wallace, I read a lot of philosophy in college that's still important to me, like Plato, Epictetus, and Kierkegaard. I also love poetry.
11.
Chinua achebe- things fall apart.
12.
My favorite authors are Patricia Cornwell and Sandra Brown. My favorite books are the Scarpetta series books.
13.
Mary Higgins Daddy's little girl, Biography Long walk to freedom by Nelson, Mandela and Think like a man and act like a lady by Steve Harvey.
14.
Morry, chetan bhagat, ranganathan, my favourite book tuesday with morrie.
Question 6 of 27
What three words would you use to describe yourself?
User-Submitted Answers
1.
HelpfulEnergeticOrganized.
2.
HelpfulPunctualOrganized.
3.
I am hard working, flexible and adaptable. I give one hundred percent of myself to the projects I work on. I am flexible with schedules, people, projects, and tailoring my performance to fit in with different people. I adapt quickly to new situations and can easily bounce back.
4.
Quicklearner, organized, patience.
5.
Organized, friendly, tech savvy.
6.
Friendly Approachable Adaptable.
7.
Organised methodical helpful.
8.
Organized, dependable, patient.
9.
Competent,Self motivated and sociable.
10.
Helpful, patience, and reliable.
11.
Creative, organized, pleasant.
12.
Dependable, honest and trustworthy.
13.
Detail Oriented, Organized, and Punctual.
14.
Team player, good communication and advisor.
15.
Team player, innovative and hard working.
Question 7 of 27
How do you keep track of work so that it gets done on time?
User-Submitted Answers
1.
I make sure that I set minor priorities to the side in order to make time for something that needs to be done the most.
2.
Make a list of things in order of priority and cross them off once completed.
3.
I allot 20 minutes to each cart and try to complete it properly and correctly.My superior told us that not fastness but precision is important and I follow that rule to my heart.
4.
List maker, notes on phone, one note when I was roving from school to school.
5.
"To do" lists. - tick off when completed. I would rather stay late and finish a task than out everything away only to get it all out again tomorrow.
6.
I keep a folder and make a list of most important tasks and make sure those are completed first. After I work on the rest.
7.
Mentally make myself a planner of what is it that I have to get done sort of like a check list, besides I do not like to leave one task undone.
8.
Delegate tasks in order of importance.
9.
I categories by importance and ensure that all priority thing are done first.
10.
I write down my tasks and prioritize them in terms of importance.
11.
I prioritize the important tasks and allow my self a time frame.
12.
List them in order of priority and crossed them off once done.
13.
I will kept a diary of my daily schedule and prioritize what is most important to make sure everything in done on time.
14.
To ensure my work is done on time I have a dayplanner that I use to schedule and organize my work and ensure I always prioritize what needs to be done to ensure they get finished on time and I can equally dedicate myself to my tasks at hand. I also have a calendar on my cell phone that I have to send me reminders in advance to make sure I am on time.
15.
I make a checklist and work how much time it takes to do each thing on the list. I make sure that the last task is done well before the deadline.
Question 8 of 27
What was the last book you read for fun?
User-Submitted Answers
1.
Ophelia. It was another adaption on Hamlet. I am almost finished reading the book.
2.
I am currently reading a book on the history of the Chinese culture and I really enjoy the insights its provided.
3.
The last book I read for fun was Leaving Time by Jodi Picoult.
4.
Currently reading Tess Garritson keeper of the bride.
5.
50 shades of grey - "interesting"
6.
The wolves of willoughby.
7.
A bright for the king by nNandi Mndlovu.
8.
I am a lover of children's books so it would have to be dewy by Vicky myron.
9.
Miss Peregrines Home for peculiar children.
10.
The last book I read for fun was Rudyard Kipling's The Jungle Book.
11.
I'm currently reading the book called "The Weirdness" by Jeremy Bushnell. But the last book I finished and loved was "Travel through the Paintbox: Colour" by Victoria Finlay.
12.
One of my favorite authors since I was in high school is J. D. Salinger, and I recently re-read Franny and Zooey for fun.
13.
Probably a Sandra Brown book.
14.
Think like a lady act like a man.
Question 9 of 27
If I called your boss right now and asked him or her what is an area that you could improve on, what would he or she say?
User-Submitted Answers
1.
She would say that I need practice in my confidence, in my self and while speaking to others.
2.
My confident in myself and the way I spoke to others could be improved.
3.
That is something which even I am not sure of and would be glad to know it so that I can improve myself in that field .
4.
Statistics management functions.
5.
Pinpoint an area of focus.
6.
Being more available out of hours Being too hard on drivers?
7.
I would say checking out a patron a little quicker.
8.
Maybe that I need to take a lead on projects.
9.
Taking more of a lead on projects.
10.
He will honestly say I am good in team work but I can improve in making sure I learn afrikaans.
11.
I could improve at supervising large groups of students, but my boss would also mention that most of his employees could improve on this also.
Question 10 of 27
What is it about our position that interests you the most?
User-Submitted Answers
1.
I have been a library volunteer, for over three years. I have loved it so much, that I would like to pursue a library career, myself. Therefore, I would like to gain more experience, to help with that.
2.
The opportunity to work in a position that is beneficial for community development.
3.
This position interests me because I will have an opportunity to help people in a variety of different ways. I love using my skills and experience to help others find what they are looking for. I find this both challenging and rewarding. In many ways, interacting with people also broadens the scope of my knowledge and stimulates my curiosity as well.
4.
A library is where I belong.
5.
Its very appealing working in youth servies.
6.
Helping students out to succeed in their school environment.
7.
I love the idea of helping children especially when it comes to reading because that is where a child's imagination begins.
8.
What interests me the most about the YPL Assistant position is the ability to help children and parents find appropriate materials to promote reading success.
9.
I frequently visit this library already for my own personal needs. The idea that I'll be working in an environment that gives me the opportunity to be in a place where I'm comfortable and knowledgeable of the system puts me at ease. To see that the library is well kept and clean makes me feel like I did something to improve the library process.
10.
I am more interested in helping students and staff to achieve their goals through my assisitant.
11.
I'm really excited about this position because it involves so many of my personal and professional interests alike. Communications, customer service, literature and media. I've also considered furthering my involvement in library sciences and have thought about studying it in grad school at some point, not to mention working in libraries overseas. I think this would be an excellent position to pave a future toward that goal if I do in fact decide to pursue it.
12.
It really seems like my ideal job at this point in my life because of the skills it calls for, again, organization, research ability, detail orientation, and helping people. I love working with information. Library science is something I could see myself going back to school for eventually.
13.
The location, the programs they offer and being apart of the team that run such programs is fitting.
14.
The experience working in an institution like this interests me the most.
15.
Library environment and books, and making students and staff progress in their studies.
Question 11 of 27
Would there be any situation where you would refuse to answer a patron's question or request?
User-Submitted Answers
1.
If I am not authorized by my superior to perform a certain task asked by the patron then I will refuse to answer th epatron but will direct them towards the help desk or let my superior know what the problem is so that he or she can help them out.
2.
Depends on what the questions is if they are asking for private information no.
3.
Unlikely - even if question or request was totally inappropriate I would explain why.
4.
I would answer any question with the best of my knowledge. If I am unsure of answer I will ask my superior.
5.
As long as noones privacy is going to be jepordized then I cant not really see any situation where I wouldnt be able to answer or do a request within reason for the customer,
6.
If a patron asks personal question, such as my phone number, marital status, or age, I would quietly tell the customer that I am not comfortable answering personal questions. Then add that I would be happy to help her/him with any questions about our library services or resources.
7.
If it was a question that only my supervisor or director could answer, I would suggest they talk to them.
8.
Only if it was concerning another patron's personal information.
9.
The only situation where I would refuse to answer a patron's question or request would be if it was extremely inappropriate and not library related.
10.
It would be very rare. Unless someone ask for inappropriate material or something outside of work, I would work with any question they may ask.
11.
Not at all, I am there to help.
12.
No, all patron't questions can be answered even if it is to say that we don't have a certain item. They can then be directed to another source.
13.
Yes coz many decesion can not be taken by me.
Question 12 of 27
Why are you interested in leaving your current position?
User-Submitted Answers
1.
I feel like I have reached all the growth I can in that position. I want to spread my wings and take on more responsible. I also know I can better serve the library as a library assistant.
2.
I would like advance within the organization so I feel that the position I am applying for will give me the opportunity to do so.
3.
I have been volunteering here and enjoy the work . I like organizing, shelving, helping the associates where needed. I like having several tasks to get accomplished.
4.
Because my contract end in april.
5.
I am looking to build a career and establish myself, but most of all, I will to grow.
6.
I look forward to new challenges and I believe there are many of those within the technitian role. Plus I love that I am able to continue to do my tasks and add on to them,
7.
I like my current jobs and the tasks I do at both jobs. I am looking at expanding and growing my experience and knowledge in various aspect of library service. With part time position I am often constrained by the limited time available. A full time position will give me more stability to achieve some of my goals.
8.
Don't want to leave, just would like extra hours that my current library doesn't offer.
9.
I am interested in leaving my current position because I feel I have learned all there is as a page. I feel my abilities would be better utilized in a more hands-on position with patrons.
10.
I'm currently not working at a company or business. Since I'm a free-lance artist my time is already flexible to what opportunities come before me.
11.
I have learned a lot from my current role. I am looking forward for new challenges to broaden my horizons.
12.
My current job is an internship and it is not paying much.
13.
I enjoy what I am doing, but I would like to focus on the library aspect rather than also doing the lunchroom and recess supervision duties also.
Question 13 of 27
Have you ever dealt with an upset guest at the library before? What was the problem and how did you handle it?
User-Submitted Answers
1.
I would like to say "qualified librarian", but as the cost is prohibitive then in reality I would say "fully integrated part of a library team"
2.
Yes. She wanted a book and it was out, I made sure is calm and explained that as soon as the book is back will let her know and I also referred her to the nearest library where the book was availble.
3.
I have never worked in a library before, but my current job entails dealing with difficult or upset customers. The way I handle these types of customers is to listen to what the cause is, try and relate or emphasize with the client, then together work on a solution on how to defuse the situation.
4.
Yes, I had a customer that came in and was looking at using a computer but did not have a library card. After finding out what they were needing to use a computer for. We then got appropriate ID and replaced the card. Allowing the customer to access the computer and get their printing done.
5.
The most recent incidence was a teenager with his little brother. The little brother wanted to get a library card so he could sit next to his older brother and use the computer. I explained to the boys that since their parents weren't presented I was not able to issue a library card to the little brother, but I would try to find out whether we would be able to make an exception. The teen became irritated and said that he is the boy's brother as a parental proof. After asking several staff and got no definite answer, I told the boys that I couldn't issue a library card. The older brother then got really upset and snapped at me, " I don't see what's the big deal. It's just a library card. They did it last time." Upon heard that I re approached the boys and finally understood the the little boy already had a library card and thought he could just get another one since he didn't have his library card with him at the time. I apologized to both boys and quickly pulled out the little boy's account and gave him his library card number, and told him to go ahead to log in to the computer and I need to talk to his older brother. After the little boy left, I quietly explained to the older brother, that I wasn't trying to make it difficult for him, it was just a miscommunication because his younger brother said he wanted a library card, and I had to abide to the library regulation regarding issuing library card to a minor under 13 without parental presence. The boy then calmed down and nodded his head.
6.
A patron with overdue fines, that couldn't be waived, directed them to my supervisor.
7.
Yes, a parent came upset stating that she had already paid a book for her daughter, I suggested that I will look into it and resolved the situation as soon as possible.
8.
I have dealt with an upset patron before. When a patron complained about the unruliness and vulgarity of teeenagers in a section of the library, I patiently listened to the complaint. I was empathetic and explained that I understood her concerns and would handle the problem. I went and spoke to the teenagers and explaining that their behavior was disruptive and if they didn't calm down and watch their language, they would be asked to leave. The patron was thankful and appreciative.
9.
Kids are some people to please. I remember once we had a kid upset that a book he wanted to read wasn't available in our system. My response was to write down the book he wanted, and we could add it to the list of books we would order in the future. The good news was in the end the kid finally got the book he wanted, and hugged me the day they came to pick it up.
10.
Actually I had to remain calm, cool, assertive and be respectful.
11.
Yes I have dealt with hard users in my current job. The best way is to let the person speak thier mind while you listen attentively and then reply politely.
12.
The child was unable to find the item he was looking for. His para and I searched for and found another item that appealed to him and that he would like instead.
13.
Yes I was buy with a patron and the was a line and one patrons was telling me that He is rushing and do not have time to stand on the line and I had to speak to the patron to please be patient and wait for as I am currently busy the other patron.
Question 14 of 27
Have you created any special programs in your library before? Were they successful?
User-Submitted Answers
1.
I have not created any program personally before in the library but right now I a m helping my superior in suggesting a few ideas for an upcoming event.
2.
Yes Poverty alliviation programs we collect used clothes and uniforms and donate to the needy.
3.
Digital learning team, author day, forest of reading.
4.
Yes. Inter-school book quiz, HP sleepover, reader of the month, daily puzzles etc Very successful.
5.
Unfortunately, as an aide I did not have the ability to created special programs.
6.
No I have no created any programs.
7.
I made the suggestion of promoting juvenile series books with a visual display. I believe it has been successful because children and parents have asked about book characters on display.
8.
I wanted to start up a Q&A session with the author Fred Corbin that I designed a book cover for. Fred, The library staff, and myself were all ready to go, but personal situations happened with Fred that made him unable to come for questioning.
9.
In varsity I created a few library software's.
10.
No, I haven't created any special programs in my library before.
11.
Yes for example library tea's where I was teaching navigators on how to use online databases.
12.
Yea, I installed dspace institutional repository.
Question 15 of 27
Why should we hire you?
User-Submitted Answers
1.
To acquire the skills of a paid and volunteer employee, with fitness and reliability.
2.
To acquire a: fit, energetic, reliable person who can help your library run smoothly.
3.
I enjoy working in the library, and I see myself playing more of an active role in it. While I love working as a library page I am ready and capable of moving up to a library assistant position.
4.
Because of my communication skills, quick learning ability, smiling face, patience as well as the socializing nature in me is very well much needed for this position.So I think this position will be perfect for me.
5.
I am a proactive person who takes attention to detail when doing her job and I can easily do multitasking.
6.
Experience, detail oriented, people skills, commitment and d Love of literacy.
7.
Because I am good at what I do. I am a good communicator, confident and able to work as part of a team or alone. My sickness record is exemplary and I actually enjoy working.
8.
I am organised, helpful and sincere. I am already doing the job.
9.
You should hire me because I am hardworking, dependable and every day I would do my best to help the company reach its goals.
10.
I look forward to my volunteer time each week. I will do my very best at whatever tasks I am assigned.
11.
I am competent, self motivated, optimistic and willing to work hard to get a job done successfully. And I am a sociable person that is why I would make a good library assistant. And love working with people.
12.
I am helpful, energetic, and I can bring forward my customer service skills.
13.
I am a friendly, helpful and analytical type of person with good interpersonal and organizational skills. I believe these are qualities required to perform my daily duties as a library assistant. I am also open to learning more about the post to fully quip me to successfully become part of the library community.
14.
Because I am a very dedicated and hard worker. I may not have hands on experience in every area but I have the drive to try something new and a passion for helping people. I guarantee I will always give 110% percent and work as well as a team player and add to the great team.
15.
I have the experience in a library setting, very organized, get time management skills and enjoy working with people.
Question 16 of 27
What experiences do you have using a computer in the library?
User-Submitted Answers
1.
I have used computers to access the library catalog, browse the internet, scan and check out books, pay fines, use MS Word, print documents, and search a database of patents.
2.
I use one all the time at work and at home. I know the work flows system quite well. I can check out books for customers, and I can help them log in to the computers we have provided for them.
3.
I have used computers in libraries as a patron and have also been responsible for training and supervising the aides who assisted patrons with computer access as well.
4.
In the techlogic I do the rejects from the reject bin sorting stuff for other libraries, placing books on holds as well as doing the opening and closing method when the librarary opens and closes.I also have an experience in word, excel and other basic programs needed for the computer.
5.
Use computer everyday to create new membership, issue and return materials,Search for information using Internet and searching materials on the Library catalogue.
6.
Microsoft educator, online search, databases, Web 2.0
7.
Ms office for library need.
8.
Various library issue and cataloging programmes, IT training (1-1), producing point of sale, advertising and display materials, letters, emails, online order etc.
9.
I have an educational background in computers and I did a great deal of research when completing my degree.
10.
I have an educational background in computers and I did a great deal of research when completing my degree.
11.
I use use the basic skills, word, excel and searching for books and audio material as requested by customers.
12.
I am good in word, excel ,Outlook and workflow.
13.
I have experience with home pc only.
14.
Use the computer to check material in and out of the library, research, adding new library cards, putting holds on books, printing holds. Using Words for handouts.
15.
I have worked with destiny data base,
Question 17 of 27
What task in the library do you typically dislike doing the most?
User-Submitted Answers
1.
I have never worked in a library, but however a small it is I take pride in what I do.
2.
That is a difficult question to answer as I take up the tasks as a challenge.
3.
Cvering of new Materials.
4.
Searching shelves for books customers have dumped so they can be returned to their rightful place.
5.
There are no tasks that I dislike.
6.
I really enjoy learning different aspects in the library so I wont say I dislike.
7.
I have not worked in a library before so cannot answer this.
8.
I would have to say picking up the weekend book drop. It is always a surprise as to how much you'll have and what you might find.
9.
I like all the tasks I have been doing in all the libraries I have worked. If I really have to say, it's probably shelving books at the bottom shelves because I get dizzy easily.
10.
Dusting the shelves, only because I'm dressed in office casual clothes.
11.
When I leave the library I tend to have every shelve neat when I usually come back the next day some of the books have been missed place and I have to file them as soon as I can before the next class come in.
12.
The task I typically dislike doing the most is picking up the toys in the toddler area.
13.
Referring a book to an individual that we both want to read. In some cases I'm the one waiting to hear if the book is good on not.
14.
Nothing more makes me not to like to work in the library, I only dislike when other patrons makes noise but I am able to make sure they keep quite.
15.
There are no tasks that I dislike doing, but there are task I like doing more than others in a library. I like checking items in and out more than shelving books.
Question 18 of 27
As a Library Assistant, what do you believe is your best asset?
User-Submitted Answers
1.
I believe my best asset is my organization skills.
2.
My best asset would be that I am a studious, team player whose passion is books and reading.
3.
My ability to work well with others from all walks of life.
4.
I believe that my greatest asset would be my passion for serving the public from all walks of life and fulfilling their needs as well as my interest and passion for sharing knowledge with people.
5.
I am very conscientious about everything I do and this helps both when working with details or organizing things.
6.
I am friendly, approachable, if someone look lost I will offer my assistance.
7.
My communication skills, quick learning ability, patience and a smiling face I believe is what is needed as the best assets for this position.
8.
Being able to locate suitable information sources for Library patrons, good customer care and reliability.
9.
Detail oriented combined with people skills.
10.
To communicate with all library users.
11.
My best asset is excellent organizational and interpersonal skills.
12.
Ensuring that customers are happy and books.
13.
Organizational skill, and customer service skills.
14.
My interpersonal skills when communicating with various types of people and personalities.
15.
I enjoy working with people and treat them like I would want to be treated.
Question 19 of 27
What frustrates you the most as a library assistant? How do you go about fixing it/solving it?
User-Submitted Answers
1.
What frustrates me the most is the amount of funding libraries get. While I understand the economy is not the best right now, I just wish we had the money to fund essential programs especially for people who want to learn another language or need help computers.
2.
I have not worked as a librarian before so I am not sure what would frustrate me the most. However, when I find a problem with something I brainstorm ways to solve it and then try different options to see which works the best.
3.
Sometimes instructions between co workers aren't passed correctly. Try to leave notes with a stronger explanation of the task.
4.
Not having enough time to shelve the books, I just come in the next day and do the best I can.
5.
Users who unpack books unnecessarily, we shelf them again.
6.
Lack of technology, and I plan on introducing better and innovative technology.
7.
It frustrates me when students don't treat library items with respect and care. This can be fixed by teaching children and adults about proper book care.
Question 20 of 27
Based on the job description, which of the duties do you feel most comfortable with, and which do you feel may take some time to learn?
User-Submitted Answers
1.
I feel pretty comfortable with all the duties this position entails. Learning the integrated library management system may take a little time to learn though.
2.
Most comfortable: getting to know regular customers and their reading habits, helping customers to find what they are looking for and suggesting further resources, reading with groups of children, helping with homework queries. Time to learn: more complex parts of new computer systems, DVD/CD loans and photocopying of resources with regard to copyright issues.
3.
The basic duties of an assistant, learning the individual library policies might take some time to learn.
4.
Checking books out for the students, knowing where all books are when students want a certain book.
5.
I feel most comfortable with customer service but learning all of the various filing systems may take some time.
6.
I am comfortable with all the jobs.
7.
I feel most comfortable with checking in and out materials to patrons and using the computer to do this. I know that I will need to learn the setup of the particular library and a general knowledge of where items are located.
Question 21 of 27
What is your philosophy to librarianship?
User-Submitted Answers
1.
I see us as people who allow the public to gain access to information, ideologies, arts, and entertainment. Our job is to help people, regardless of what background they come from. This is neutral ground. Everyone comes here, for the same reason; to gain knowledge.
2.
Children need books - they fuel imagination and instil a love of reading that can last a lifetime.
3.
Librarians must have good interpersonal skills.
4.
I believe a librarian is to be helpful in any way and someone who is knowledgeable.
5.
To treat patrons with kindness and have them leave the library with a pleasant experience.
6.
To take pride on what ever task given.
7.
Reading, knowledge, empowerment, these are things I'm passionate about, and the library is a place that delivers those tools to it's patrons.
8.
As librarians, our foremost responsibility is to increase well being as much as possible and for as many people as possible.
9.
New books, shelved books.
10.
A library assistant is available to help the library run smoothly. This might involve checking in items, making sure they are in good condition to be checked out again, and shelving them. This also means helping customers with their needs.
Question 22 of 27
What are your career goals?
User-Submitted Answers
1.
As a professional person I would rate them high. I like to be very organised and know what I am doing. As a private person I like to be organised as well. I like to be on time, I like to know where things are and how to get things done.
2.
I would like to write books for children,
3.
To improve on my skills to better myself on the job.
4.
To continue sharpening the skills that I have and to keep learning so that I'm able to be as effective as possible in this position.
5.
Getting a library diploma.
6.
Improve on my I.T diploma.
7.
My career goals include working as a library assistant and possibly furthering my education in library science to become a librarian.
8.
See my self as a supervisor of assistant library.
Question 23 of 27
When have you used a computer to assist a patron at the library? How did you help them?
User-Submitted Answers
1.
Yes, I looked up information for a patron after Hurricane Katrina occurred. The patron wanted a list of insurance companies that were in New Orleans and the client used this information to start a construction company and help rebuild the city after the disaster.
2.
Staff and pupils had access to the library database via the school intranet, but many were unsure how to use it. One of my Y7 library induction sessions (session 4 of 5) covered this and staff were always welcome to ask for help too. Children used computers for homework, and I ran homework clubs after school and independent learning sessions before school every day.
3.
When they need to pass an AR goal I assist them on locating the best book to acquire their goal.
4.
Funny story, I was using the computer as a patron and this gentleman that was sitting across from me needed to print something but didn't understand making a user name and password for the copy machine, so I helped him. Then I showed him how to find it on the printer, put in his password and print his papers. He told me I should work there.
5.
It was good to help them to search for the book.
6.
They wanted to register an email address.
7.
I have used a computer to help a student locate items in the library catalog. We typed in the title of the book, wrote down the call number and I helped him locate it in the library.
Question 24 of 27
If you do not have any post-secondary education, do you plan on receiving that in the future?
User-Submitted Answers
1.
I plan to work and continue on to acquiring a masters degree.
2.
Yes, I do have a bachelors degree in communication and I am currently taking technology courses at a community college as well.
3.
I have an NVQ level 3 in business and admin. I would have liked to have been able to study for chartership but this was prevented by cost.
4.
I have post-secondary education but I would like to upgrade my skills.
5.
Perhaps, a computer corse.
6.
I would like to take extra classes to improve my computer skills.
7.
I have no immediate plans but I wouldn't rule out the possibility if I felt it would help me further my career here.
8.
I have a diploma and I plan on carrying on studding further.
Question 25 of 27
What area of the library do you hope to specialize in?
User-Submitted Answers
1.
My area of expertise is in sorting and shelving. Although, I would like to specialize more in the circulation department, in general.
2.
I want to specialize in reference material and informative technology.
3.
I do like working at the reference desk because I am a people person. However, I really enjoy all aspects of library work overall.
4.
Customer service or wherever needed.
5.
The youth service department.
6.
The youth service department.
7.
The youth service department.
8.
I would enjoy helping people find whatever it is they are looking for. It's deeply satisfying to have someone come in with a need and have them leave with it met.
9.
Circulation where students need help.
10.
I won't be specializing in this job. I will be performing the full range of circulation tasks.
Question 26 of 27
Give me a time when you went above and beyond the requirements for a project.
User-Submitted Answers
1.
When I assisted with a birthday party at the horse stables, I was not assigned this task but took it on anyway and was able to help it run smoothly.
2.
At one point while volunteering for Saseenos Vet clinic I took on tasks that weren't something that they said I had to do, but if I had the time I would be allowed to complete the task.
3.
In India During a festival of Ganesh Chaturti which is celebrated very grandly I collected money from the apartment where I lived and performed all the duties, rituals from hiring the proper people to decorating them and celebrating the 5 day festival in an orderly manner which is avery difficult task to do.
4.
I had to manage the running of the Library for the whole year without any expirience in the mangement position when the Library manager resigned.
5.
Scheduling, hours spent cataloguing.
6.
Year 6 taster days. I volunteered to take visiting Y6 pupils for library taster sessions and ended up with up to 5 groups a day for an hour each. I devised a programme of activities for them, each book-based but presented as games complete with prizes. The. Children and visiting staff all thoroughly enjoyed their sessions and the majority of the children were the. Confident enough to use the library when they transferred to Y7. A lot of them actually requested that their teachers bring them over for more session.
7.
I volunteered to work an extra hour to complete the daily tasks because two employees were out sick,
8.
When we hard a project at odi prison, I went all out to find books that we can donate to prisoners who needed them. Even took my books that I used in tertiary.
9.
Volunteered my time at a humane society and offered to clean up the dogs for adoption.
10.
I needed to get hold of a customer to finalize their account, however, we need to follow a certain procedure, which if it fails, customers will get declined. I contacted the customer who explained that she really needed the account but she didn't have time to talk and requested a call by the time I knocked off from work. I then stayed a few extra minutes behind and called at the time she requested and that's when I managed to approve her account after getting hold of her.
11.
I stayed with a fellow assistant and reference librarian when the doors were not locking properly after hours.
12.
I was given some medical bills for review it was the first time that I did not have any information on how to go about it so I did research on it through the internet and my lien unit and came about on what procedures to take in my bill review data base.
13.
I had a lot on my plate for college exams and project assignments. The mother of the girl I was tutoring before told me that she was getting frustrated and wanted to know if I could come and offer her some guidance. I came and we worked out her project till she was happy and comfortable with what she wanted to turn in. The addition to the story is that the mother of the daughter, was actually the professor that was giving my exam the next day.
14.
It was in 2004 when we had to close late in order to allow students to finish their assignment.
15.
I would open the library past the closing time if there is a need.
Question 27 of 27
What management style do you prefer working with?
User-Submitted Answers
1.
It depends on the situation. While I favor a management style that allows me to give feedback, I also understand the time constraints the library faces. In times of these I find it necessary to follow a management style that makes decisions without the voices of the employees.
2.
Democratic - I feel that this works best as everyone is able to put their opinions forward.
3.
I like to work with a manager who is professional, willing to teach, is available, and inspires through their own work ethic.
4.
A team work management style.
5.
I prefer to work with a management style that gives great instructions and training on how to do the job and then lets me be independent in performing the duties of the job.

About Library Assistant

January 30th, 2017

A Library Assistant helps a librarian with several duties throughout the library. Some of these functions are: provide excellent customer support to library guests, assist patrons with library search services, check in/out materials for patrons, log in new materials, stock returned materials, and more.

A library assistant should have several positive characteristics to complete their job successfully. Some of these features are a positive attitude, excellent customer service skills, effective communication, solid understanding of computer applications, passion for education and helping others, and strong work ethic.

Preparing for an interview for a library assistant position will require you to have a solid understanding of entry-level and customer service related interview questions. Before you begin your preparation, learn as much as you can about the library. Understand it's history and what types of materials are available to library patrons. If you wish to work full-time at this library eventually, let the interviewer know your career plans. Next, study the library policy and services available at that library. Be able to tell the interviewer even the small details about the library, such as you know the library offers meeting rooms for library purposes first but also community meetings as well. Tell the interviewer you know the library even has equipment available for patrons to take home and use such as photo scanners. That will impress the interviewer, and they will feel you did your research.

Here are some typical interview questions at a library assistant interview: Tell me about a time when you handled a customer complaint? When have you dealt with an angry customer before? Why do you want a position at our library? Why are you passionate about working at a library? What are your future career goals? How would you improve our library? Tell me about the different services and materials we offer to our patrons. You can find more questions right here at Mockquestions.com, good luck at your interview!

Print all Library Assistant Interview Questions