MockQuestions

Insurance Assistant Mock Interview

To help you prepare for your Insurance Assistant interview, here are 32 interview questions and answer examples.

Insurance Assistant was updated by on March 20th, 2022. Learn more here.

Question 1 of 32

Tell me about a time you did not do a task correctly because you were not trained properly.

The interviewer wants an answer that does not place blame. Explain the situation without playing the "blame game."

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32 Insurance Assistant Interview Questions & Answers

Below is a list of our Insurance Assistant interview questions. Click on any interview question to view our answer advice and answer examples. You may view six answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.

  • Behavioral

    1. Tell me about a time you did not do a task correctly because you were not trained properly.

  • Behavioral

    2. Tell me about a time when you missed some important details in a report. What happened?

  • Behavioral

    3. You have been asked to set up a meeting. Quickly go over the steps you take to make this meeting happen.

  • Direct

    4. Would you be available to work extra hours if needed?

  • Discovery

    5. What is your ideal company to work for?

  • Discovery

    6. Why do you want to enter the insurance field?

  • Discovery

    7. Tell me about your goals.

  • Discovery

    8. What do you dislike most about working in this position/field?

  • Discovery

    9. How does this position fit into your career plans?

  • Discovery

    10. What was your main weakness at your last job that you would like to improve upon at this one?

  • Discovery

    11. Why do you want to work for our company?

  • Education

    12. Tell me about your education.

  • Experience

    13. Can you tell me about your work experience as an Insurance Assistant?

  • Experience

    14. What office experience do you have?

  • General

    15. How important is organization to you?

  • General

    16. What have you done at your present/last company to increase revenues, reduce costs, or save time?

  • General

    17. What type of documents, and in what formats, have you generated in the past?

  • General

    18. What type of reporting structure did you work within in previous jobs?

  • General

    19. What type of duties did you handle in previous positions?

  • Management

    20. Tell me about the most difficult supervisor you have ever worked with and how you went about working with them.

  • Operational

    21. How do you handle interruptions, such as questions or comments from colleagues in your daily work?

  • Operational

    22. How do you stay focused/motivated while working in an office setting?

  • Operational

    23. Customers can have a nasty attitude for no reason. What techniques do you employ to calm customers down when they are irritated?

  • Operational

    24. How do you handle situations where workflow is slow?

  • Operational

    25. How do you handle confidential information?

  • Operational

    26. How would you respond to questions regarding company policies?

  • Situational

    27. Tell me about a complex project you were tasked with completing under a deadline.

  • Situational

    28. Describe a bad customer experience you have had in the past and how you handled it.

  • Situational

    29. How would you approach your supervisor if you are in need of sick/leave time?

  • Teamwork

    30. How do you handle/distribute work as part of a team if you are not in a supervisory role?

  • Technical

    31. How proficient are you with technology?

  • Technical

    32. Have you prepared invoices in the past?