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Top 25 Housekeeper Interview Questions

Question 1 of 26
What do you know about our company?
Professional Answers Preview
With any job interview, it is crucial to understand the organization you are applying to. We recommend visiting the company website to learn key information and even fun facts. When asked this question, be prepared to list 3-5 facts that you learned from the website. Consider providing the mission statement, number of company locations, or when the company started.
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Question 2 of 26
How would others describe you?
Professional Answers Preview
We recommend always sticking with professional relationships when answering this question. If the interviewer has not already asked how your coworkers view you, immediately dive into their perceptions of you! The kudos you have received from your teammates and the handwritten thank you notes you have received following baby showers for co-workers all give you hints about how to answer this question. Think about all of the positive things your co-workers have mentioned to you along the way. Now is the time to share them! Pick 2-3 encouraging things these people have said about you, and share them openly. Maybe that baby shower thank you note mentions your caring attitude. Perhaps your teammate thanked you recently for always working so hard to achieve goals you are working on. Positivity is key! What if you have already talked about your coworkers' perceptions? No problem! Talk about how your past managers have viewed you using the same technique!
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Question 3 of 26
Are you good at multitasking?
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Question 4 of 26
How energetic a person would you say you are?
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Question 5 of 26
What makes you the best person for this job?
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Question 6 of 26
Are you a trustworthy person?
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Question 7 of 26
How reliable are you?
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Question 8 of 26
How long have you been a Housekeeper?
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Question 9 of 26
Why did you leave your last position?
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Question 10 of 26
Are you a detail-oriented person?
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Question 11 of 26
What do you enjoy most about housekeeping?
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Question 12 of 26
How many times were you late for work at your last job?
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Question 13 of 26
Tell me about a time when you were criticized for your work. How did you handle it?
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Question 14 of 26
What is your ideal working environment?
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Question 15 of 26
What do you dislike about housekeeping?
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Question 16 of 26
How long do you see yourself as a Housekeeper?
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Question 17 of 26
Can you give me some examples of health and safety procedures you have used?
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Question 18 of 26
Have there been times when you have been asked to perform duties that were not in your job description? What did you do?
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Question 19 of 26
What house chore do you dislike doing?
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Question 20 of 26
What has been your greatest accomplishment at work?
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Question 21 of 26
Do you have reliable transportation?
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Question 22 of 26
How well do you work on your own?
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Question 23 of 26
Do you have previous experience as a Housekeeper?
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Question 24 of 26
What knowledge do you feel is required for a successful housekeeper?
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Question 25 of 26
What do you think are the most important skills for a housekeeper?
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Question 26 of 26
How would you handle a client who was angry or upset about something?
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User-Submitted Interview Answers

Question 1 of 26
What do you know about our company?
User-Submitted Answers
1.
I know that you have been running for 25 years providing care and rehabilitation for dementia patients and also provide a safe, welcoming environment for people to live together comfortably.
2.
I know this company opened up in 1970 it was founded by Chris Landers!!
3.
Used glove to removed soiled linens from rooms !
4.
Our company has many branches and is good team to work.
5.
I know that you strive to give everyone an equal opportunity for work and study alike.
6.
Used glove to removed soiled linens from rooms !
7.
I know nothing at the minute about the company which I would like some feed back about the company.
8.
Penington court nursing home is an anward wining care home thats prides itslef on its care and has a long - standing reputation for excellence with residents and famlies and helath care professionls.
9.
What are the key components of housekeeping?
10.
What is the first step to do before entering a room as a housekeeper?
11.
What I know about this company is that you guys have high standards, are seeking a responsible employee, and are dedicated to finding a reliable person.
12.
My boyfriend brother wife is a cna here.
13.
I know your hotel is 5 strars and very big hotel in melbourne.
14.
It is well established five star hotel.
15.
It is an 19 century building in the heart of mel.
Question 2 of 26
How would others describe you?
User-Submitted Answers
1.
Very nice quite gets along well with others.
2.
I would be described as, a very persistent, engergetic, organized, trustworthy, and reliable person.
3.
Goal orientated and willing to get the job done.
4.
Dependable, Responsible, detail-oriented, on task, persevering, reliable.
5.
Others would describe me as a friendly, patient and extremely organised person.
6.
I m a dedicated housekeeper with extensive experience in hotel housekeeping.
7.
Hardworking, personable, considerate, dependable.
8.
I was going for the inter.
9.
I m hardworking but I have to omprove my self sofident my collegues said.
10.
Natural leader, fun, ready to lend a hand when needed.
11.
I am positive, hard working and always want to learn new things.
12.
Nice, understanding and reliable.
13.
Polite, honest, and very cheerful towards customers and co workers.
14.
Hard worker, honest, upbeat, team player.
15.
As an honest, self motivated person that gets things done in a timely manner.
Question 3 of 26
Are you good at multitasking?
User-Submitted Answers
1.
Yes I am, I am often put into situations where I am challenged to do different things at once!!
2.
Yes I can do many things at a time.
3.
Yes I would multi task every day with my employees.
4.
Yes, I am very good at multitasking.
5.
Yes I am very good at multitasking.
6.
Very good at multitasking.
7.
Yes I am very good at multitasking, I love juggling more than one thing because then i'm never bored.
8.
Yes I am good at multiasking.
9.
Very things wash and clean.
10.
Yes I am good at multitasking.
11.
I would say so, to prepare for multitasking I would make sure I am fit mentally as well as physically so would make sure to do things like getting a good nights sleep.
12.
I am good at multitasking. I can do two things at once.
13.
Yes, I often have to balance school work, family commitments, and social clubs.
14.
I am very good at multitasking.
15.
I organize myself mentally to care out many different tasks. As I am working, I continually think about what needs to be done next.
Question 4 of 26
How energetic a person would you say you are?
User-Submitted Answers
1.
I my self very enthusiastic, energetic, hard-working.
2.
I'd say I am very energetic.
3.
Very energetic. I don t need to be motivated, because I am a self motivated person.
4.
I am very energetic in a workplace.
5.
Very, I like to be active and involved.
6.
I am very energetic and even when I have free time I find something to do.
7.
I am good at multitasking and task prioritization.
8.
I am probably average but I have learned how to pace myself so that I am able to work for extended periods of time.
9.
Very energetic... Until I am tired. Then not so much.
10.
I'm a pretty energetic person it just depends on what happens in the day.
11.
Very I love anything to. Do with excersise including going to the gym playing football and running.
12.
As long as I get my rest such as days off I can cope nicely.
13.
I'm a very energetic individual, I'm always on the go, always looking for something to do.
14.
I can work in a long time. For examples, I work on a farm for my holidays from 6 to 4pm, and awake at 4 am.
15.
I am a very energetic person. However, this really depends on the environment that I am in. For example, I need to have coffee when I was studying for my exams - this was also due to long hours that I was putting in. However, if I am enjoying what I am doing, there is this natural energy that drives me. I got this feeling when I was working with coffee (although this was supplied through caffeine) and also with my last position as a housekeeper. As long as I am enjoying myself, I am quite energetic.
Question 5 of 26
What makes you the best person for this job?
User-Submitted Answers
1.
My ye for details and good team leadr and quaility and quaintiy out put strength will give me bosst.I am very flexeble with me and m ready to work under preesure.
2.
ĽI think that my patience helps me be a good sales person. I find that I have made some of my best sales when I have taken the time to let the customer weigh their decision carefully, ask as many questions as they wished, and not put too much pressure on them.
3.
I am hard working and detail-oriented. I think I am qualified for this job.
4.
I have several years of experience in customer services, and housekeeping!
5.
Good worker gets along well with my coworker.
6.
I am capable of keeping time frames and also working independently as well as part of a team.
7.
It matches my skills and abilities my previous experience and position.
8.
Considering my professional 2 years of expirience, and the fact that I am a very persistent person, I am also a great multitasker. And very reliable. I will not fail you or this company.
9.
My experience and also my drive and love for what I do.
10.
Very experienced and skilled in housekeeping, trustworthy and respect privacy, confidentiality will always be discreet.
11.
My experience a and my work ethic.
12.
I believe in my self that I can do anything the motivation that I have push me into doing a good job.
13.
I am a hard worker, friendly and confident in my work.
14.
I have experience using cleaning chemicals since I worked at a Cousins Subs. I had to clean sinks, mop floors, clean bathrooms and counters, stock and reorganize the lobby on a daily basis.
15.
I cannot talk about the other applicants but I have experience in this job and I am willing to work hard, learn new skills and do my best for your company.
Question 6 of 26
Are you a trustworthy person?
User-Submitted Answers
1.
I am extremely trustworthy.In fact, this is one of my strongest qualities.
2.
Extremely. And Very loyal.
3.
Of course I am! I hate lying and stealing so I don't do either.
4.
Yes for example I was entrusted with keys and door codes of a building at my previous job.
5.
Yes I know what being confidetial means and information govenence.
6.
I am a very trustworthy person, I comply with policy and procedures.
7.
Yes. I am not compliment me but I can say yes. I am a honest and responsibity person in study.
8.
I very much think I am. Not that I was not a trustworthy person before, I think the idea of trust has really been pushed through with the degree in Psychology. The whole idea of confidentiality has really been an important idea for me! Moreover, with my jobs, I had been given tasks that required others to place their trust on me and there were no complications with this.
9.
Ofcourse I'm.I can always keep my promise.
10.
Yes I am you can check my refferances.
11.
Yes in my role as a hairdresser I needed to be confidential with clients records about health conditions what may affect there services and treatments.
12.
I am never disappoint anyone.
13.
Yes l am in evrything l do.
14.
I am very trustworthy I keep to my word and I will always tell the truth no matter what the matter is.
Question 7 of 26
How reliable are you?
User-Submitted Answers
1.
Very punctual always on time.
2.
I am reliable. If I couldn't make a shift I was rostered for there was always a reason. Only two time come to mind the first been a car accident and the second I actually arrived at work and part way through a shift I had a migraine due to the heat and humidity of the day. My 2IC sent me home.
3.
I havent missed a day in 5 years.
4.
I'm really reliable . I'm always early for my shifts and I will make sure the job is done before I go home.
5.
Very reliable and punctual.
6.
I try to get the trust from everybody so that make everyone to be comfortable around me.
7.
I am very reliable always on time.
8.
Reliability is one of my strongest qualities and is extremely necessary for this job.
9.
When I have something to do I make sure it get done.
10.
I am reliable when I am committed.
11.
I think I'm really reliable and once you tell me to do something I'll do it right then.
12.
Very I always turn up on time and prefer to be an hour early than a minute late I have never rang in sick.
13.
Very reliable I have not taken any time off unless booked in and not been on sick.
14.
100% reliable, I love working.
15.
I am confident to say definitely absolute.
Question 8 of 26
How long have you been a Housekeeper?
User-Submitted Answers
1.
I have an experience as a Receptionist at a small motel in Indonesia (Biak Papua). I was responsible for supervising housekeeping, and ensuring the quality their work. When we were short-staffed, I helped with their tasks. I am extremely skilled in dealing with customers, ensuring client satisfaction and getting along well with others.
2.
I have been a homemaker/housekeeper for the last 20 years.
3.
I have been a housekeeper/homemaker for the last 20 years.
4.
I have no relevant working experience, but I will work hard.
5.
I have not had a housekeeping role before, but I have experience in office cleaning, retail store cleaning and COSHH regulations. I also regularly clean my nans house every week.
6.
I have been not been employed as a housekeeper before however I have had housekeeping routines in my last job keeping the front service area of a supermarket clean, tidy and safe for customers.
7.
I have worked 21 years as a house keeper.
8.
I have been a housekeeper for a little over 1 year and a half.
9.
I have never work in a company house keeping . But I keep my house spotless . I clean my mom house for money.
10.
I have been a housekeeper 1 year.
11.
I have worked as a housekeeper for almost three years.
12.
Never done housekeeping for a company.... But I have to clean my own house all the time.
13.
I haven't been one professionally, I've only cleaned at my house and my sister's.
14.
5 years at tees esk and wear valley foundation trust.
15.
I have not been in Housekeeper.
Question 9 of 26
Why did you leave your last position?
User-Submitted Answers
1.
Search the good area and take the expÚrience conduct and salary.
2.
Discharged because of my sickly child.
3.
I am still present at the minute.
4.
I left my last position because, I there was alot of law suits going on with that company.
5.
Wasn't enough hours for the money.
6.
Didn't have transportation.
7.
The hotel was closed due to a fire.
8.
Because I had to move to the UK.
9.
The job wasn't for me and was too repetitive. I just couldn't handle the rude people along with the hang ups.
10.
I didn't feel challenged enough I want to be able to move up the ladder and I was unable to do so.
11.
It was getting overwhelming.
12.
I am leaving for better opportunities and to get more room for new ideas.
13.
I didn't I'm working two jobs.
14.
Because l want to learn new different things and task in adifferent way like l used to do.
15.
To seek for better knowledge in a different environment.
Question 10 of 26
Are you a detail-oriented person?
User-Submitted Answers
1.
Yes, very. I love to have things perfect, in my personal life I absolutely love to bake, and I am very picky with my decorating techniques.
2.
Yes. I like to know what I am doing and do it well.
3.
I am am a very organized person.
4.
Have a great eye to detail.
5.
Of course.This is one of the most important characteristics a housekeeper should have.
6.
Yes I am. I always pay attention to small details and any details at that. I'm a very observant person.
7.
Yes I like to make sure everything is completed to a certain standard so detail is very important to me.
8.
Yes I like to think that I make sure that nothing is overlooked.
9.
Yes I believe if something is worth doing its worth doing well.
10.
Yes I pay attention to my surrounding.
11.
150 percent oriented detailed.
12.
I am a very detail oriented person as I want things to run smoothly even in my own home.
13.
I can spot a crumb on the floor.
14.
I pay attention to all details such as if there is a faint stain on a tshirt I notice it immediatly.
15.
Yes its come to my work I see to it that everything is jn the profer place and organized.
Question 11 of 26
What do you enjoy most about housekeeping?
User-Submitted Answers
1.
Meeting new people from different places I have never visited!
2.
Seeing the before and after in my mind.
3.
Doing different tasks each day.
4.
What I enjoy about housekeeping, is the satisfaction of seeing everything clean and sanitized after all the work.
5.
What I enjoy about housekeeping, is the satisfaction of seeing everything clean and sanitized after all the work.
6.
When some guests said that the room was really clean.
7.
Having a guest enjoy a well cleaned room.
8.
The fact that I can make things clean again and know that I did a good job on it.
9.
Cleaning is something I really enjoy at home and at work it gives me a sense of achievement.
10.
The variation of the job such as cleaning, paperwork, meals.
11.
I enjoy cleaning, I'm a perfectionist so it makes me feel good about cleaning things that need doing.
12.
I enjoy team works and organise people.
13.
I enjoy making the next guest have a smile on their face and would recommend the hotel to a friend.
14.
I like it becouse it's reputated job.
15.
Being part of a team, providing cleanliness for patients working with friendly work motivated individuals.
Question 12 of 26
How many times were you late for work at your last job?
User-Submitted Answers
1.
I don't recall being late for any appointments at my last job. However if I was it would f been due to serving customers and they always come first.
2.
I organise myself for my weeks work.
3.
Once. But I called in advance, and took a doctors note.
4.
I was never late. I'm always early.
5.
Once but I call them and tell what happened.
6.
I have never been late.I am generally very punctual.
7.
Never, I was always on time, when it comes to work I don't mess around.
8.
Never I was on time earlier the better.
9.
I cannot remember so I do not think I was ever late.
10.
L have never been late for an appointment before l always keep time.
11.
I was never late since this is my first job but I know I will never be late to this job if I can be a part of your team.
Question 13 of 26
Tell me about a time when you were criticized for your work. How did you handle it?
User-Submitted Answers
1.
I took it as consrtuctive criticism to motivate me to one day having my own housekeeping business.
2.
Never always did a good job.
3.
I was criticized for trying to do everything myself. I learned how to delegate to other staff to get the jobs done that needed to be done were and also able to finish about 15 minutes early most evenings which worked out to about a weeks wage my boss saved.
4.
If I have a mistake I apologies and not happened again.
5.
I made sure that I done my job correctly from the day I was criticized.
6.
Once, my supervisor checked my work and pointed out how I didnt clean under the refrigerator. I apologized for my mistake, and cleaned it.
7.
I was never. I make sure the job is done right or I'll redo it.
8.
My maneger called and said that I didn't clean under the beds and I didn't get mad I just went and prove that won't happen again.
9.
It was either improve or quiet.
10.
I didn't handle it very well. I cursed my peer out.
11.
I kind of shrug it off and try to not let it get to me. Sometimes it gets me down though.
12.
A collegue of mine wrote in a notebook that I had been emptying things in to bins that shouldn't be there I simply explained that I do try to check what's in the bins but I am not always able to spot everything so I explained that I would be more cautious from then on.
13.
Positively I tried to do better next time to show that we can always do better.
14.
I didn't clean a window to the standard of the individual wanted me too, I apologised and improved on it.
15.
During my first year of my work my manager called me and critisized me for not checking public area properly.I took the critisizm positively and improved my checking skills.
Question 14 of 26
What is your ideal working environment?
User-Submitted Answers
1.
My own ward that I could keep clean and tidy and have pride in.
2.
An ideal working environment would be where people work as a team.
3.
Peaceful and tidy places.
4.
An area to cover in which I know my tasks and duties and can preform them well.
5.
Friendly peaceful environment.
6.
My ideal working environment is when everyone knows what they are doing and knows their reposibility and duties in the company.
7.
I love to move around and this job would keep me busy.
8.
Were lot of people are not arround.
9.
A place ther are few people.
10.
My ideal working environment includes a positive work staff and a clean workspace.
11.
A team with a big support and helping skill.
Question 15 of 26
What do you dislike about housekeeping?
User-Submitted Answers
1.
To be honest I really enjoy cleaning.
2.
I am happy working as a housekeeping.
3.
I still havent came across something I dont like about housekeeping.
4.
I love cleaning . Don't have any dislikes.
5.
Not being able to get stains or stubborn marks from laundry.
6.
There's nothing that I don't like.
7.
When a fellow worker mixes up with guest room.
8.
I really like housekeeping but sometimes there are colleagues who are not cooperative and might create problems.
9.
The rude, inconsiderate people I may come across and seeing other people's messes but I love the fact that I can make it clean again.
10.
Not having a certain routine.
11.
There is always something but as you do them constantly they dont become a problem.
12.
There is nothing really I dislike as I love cleaning.
13.
Some of people not respect housekeeping staff ─▒ dislike this behaviour.
14.
I dont dislike anything its my job.
15.
There is really nothing to dislike about housekeeping in its self, but is just for more persons to recognize house keepers as important persons in the household.
Question 16 of 26
How long do you see yourself as a Housekeeper?
User-Submitted Answers
1.
Until I finish school.
2.
I would like to be a housekeeper for sometime to come. I enjoy cleaning and been part of a team.
3.
As long I have my energy to work.
4.
As long as the job lasts.
5.
I see myself housekeeping till I get the opportunity to grow with the company.
6.
Whenever I find better work.
7.
I see my self as a housekeeper for a while.
8.
I'd say up to 3 years maybe more.
9.
As long as possible I really enjoy the job.
10.
I love this role, so I could see myself in this role a very long time.
11.
As long as I'm able to work.
12.
For as long as I live, In my mind even when you have moved on to a new career housekeeping is an ongoing thing whether in your own home or even in the office you may occupy.
13.
I would say as long as I am able too as its a job I enjoy very much.
14.
As far as l got a degree in hospitality.
15.
I see myself as a housekeeper until I can further my knowledge and step up the ladder to a higher position in the health feild.
Question 17 of 26
Can you give me some examples of health and safety procedures you have used?
User-Submitted Answers
1.
Used glove to removed soiled linens from rooms !
2.
In my last position we had a small child wet themselves. With urine on the floor I stepped away from my register with paper towel and the disinfectant spray (used for cleaning the cash registers), and asked for 2 sets of gloves from the first aide kit. I put the paper over the urine, quickly placed the double set of gloves on. Double gloving was done for my safety. Urine is a highly hazardise liquid. While I was cleaning the floor another staff member placed a slipery floor sign by the area and got a mop and bucket. I used the first set of gloves to contain the wet paper towel and placed them into a plastic bag and then moped the floor placed the second set of gloves in the bin. Cleaned and returned the mop and bucket to there stations.
3.
I measure every chemical I use, dilute a chemical if it needs to be diluted, I dont mix strong chemicals together, always use gloves, and cleanse all the tools I used to clean up.
4.
Yes at my job working at a bakery we had to always wash our hands when we touched our face or any other part of us and we always had to wear gloves when giving the customers their food.
5.
Ensuring that wires are kept out of the way and no one is able to trip over also ensuring that my chemicals are saftey stored away.
6.
Wet signs put out wear apropriate cleaning gear wash hads even after wearing rubber gloves.
7.
Making sure that the corrosive chemicals has a safe storage and ensuring that you are trained properly.
8.
Before use any chemicals, using safety equpments.
9.
When staff cleaning some where they use gloves, glasses and mask, we can use broken glass box all floor staff area and all room attendant have a panic alarm.
10.
Always follow the instructions before doing anything like have to wear gloves and never touch surface with dirty hand.
11.
Wet floor signs, recording accidents in an accident book. Following cossh to clean with chemicals.
12.
Put chemicals out of reach of children, keep a clear workspace and using the right chemicals to clean properly.
13.
Dont mix bleach with other cleaners.
14.
Cleanliness check after some time if the places you have just cleaned are still clean.
15.
When I cleaning the toilet bowl I always use hand glove and masker.
Question 18 of 26
Have there been times when you have been asked to perform duties that were not in your job description? What did you do?
User-Submitted Answers
1.
Yes I have, I told the guest that wasn't my area of expertise but I wil go get someone who has the experience to help you!
2.
Openly talk to my supervisor.
3.
Yes I always try to help everyone.
4.
Yes I would of stayed on at work to do my extra duties.
5.
Yes there has been, I did do them once I was finished with my duties. But once that employee asked me to do them continously, I had a brief talk with my supervisor.
6.
Yes I cleaned the windows, restocked the beverages, swept and cleaned the restroom at my bakery job.
7.
I was asked to help out on care at at a nursing as they were short staffed I said yes and helped them get resident up washed and dressed as well as feeding them.
8.
I have helped where I can but if it affect my job I would speak to supervior.
9.
Yes, I'm a helpful person anyway so if my colleagues need my help I will help them, if this keeps recouring I will ask my supervisor idle this is in my role of work.
10.
I know hsk every task, I will do enything.
11.
Sometimes everybody needs a help.If ─▒ can help somebody ,I can do.
12.
I will try to give my best.
13.
Complete my original tasks then help were I can.
14.
Yes, and I jump right on it.
15.
I take the task and perform it because I will be helping my colligue.
Question 19 of 26
What house chore do you dislike doing?
User-Submitted Answers
1.
I like doing every that is part of your job.
2.
A house chore I dislike doing would be washing dishes.
3.
Nothing at all I would doing my job I will do anything.
4.
Cleaning the bathroom but I do it anyways.
5.
Cleaning toilet but its nice to see it shining afterwards.
6.
Washing up but I tend to do that first so I can get it out of the way.
Question 20 of 26
What has been your greatest accomplishment at work?
User-Submitted Answers
1.
To be able to get room key in quickly on holidays and also helped team member finish their work often my assigned work was completed.
2.
That my employer happy what I done.
3.
When I was getting good feed back from the audits that was done in my work place.
4.
I have not had it yet but I am trying.
5.
My greatest accomplishment at work has been able to help individuals.
6.
Finished work before ontime.
7.
One of my room attendants didn't come to work one day and one of them cut his finger same day. I change my dress and clean 20 rooms .I saved the date success.
8.
I am the top seller at Christmas time and can up-sell any other employee.
9.
Legging the prince of Wales on to his horse.
10.
Seeing the employees happy with my working performance.
11.
Since I was once a manager in a site, I have made more opputunity for my employer.
Question 21 of 26
Do you have reliable transportation?
User-Submitted Answers
1.
I am a very energetic person.
2.
Yes I have very reliable transport links.
Question 22 of 26
How well do you work on your own?
User-Submitted Answers
1.
I work best with no supervision!
2.
I work very good independent.
3.
Better in a team environment.
4.
Very I am quite happy to work on my own for example I used to clean a full 26 bedded unit with ensuites in all of them by myself.
5.
I am ok but like to work as a team better.
6.
I work very well on my own as I get the job done quickly, as in a team.
7.
Good, but everything will be perfect all together.
8.
─▒'m always planing my day's, weeks and months tasks.It helps me in complete my all job.
9.
I am confident at working by myself or as part of a team.
10.
I'm ok, I work better with people.
11.
I can work alone or as a team.
Question 23 of 26
Do you have previous experience as a Housekeeper?
User-Submitted Answers
1.
Yes I have worked in the hospital as a team leader for 21 years.
2.
Yes, 2 years all together.
3.
As a cleaner yes 10 years then 5 years as housekeeper.
4.
I have had a simpler role,
Question 24 of 26
What knowledge do you feel is required for a successful housekeeper?
User-Submitted Answers
1.
Chemical safety and cleaning.
2.
In order to be a successful housekeeper, you'd have to be a patient person, very organized, and reliable.
3.
Need to keep up to date with chemical proceedure stick to rota and take on board any tips.
4.
You have to know how to clean to a certain standered. And to have good communication skills.
5.
Orientation and instructions.
6.
Knowledge of duties and responsibilities. Knowledge of the area to be covered. Relationships with other members of staff. High standards of cleanliness in the workplace.
7.
Getting everything done on time.
8.
What chemicals to mix and or not.
9.
Know were to perform tasks, be a smart person, fast thinker, active and hard working.
10.
Administration, teamwork and good in knowledge.
11.
Cleaning products and house and bed and bath procedures.
Question 25 of 26
What do you think are the most important skills for a housekeeper?
User-Submitted Answers
1.
Communication and cleanliness.
2.
Patience, pride in your work, ability to point out your own faults.
3.
You need to be patient, well organized, hard working.
4.
Sophistical checking person.
5.
Organization and planning.
6.
Have to punctual and good body movement.
7.
Eye for detail. Hygiene. Working under pressure. Organizational skills. Time managment.
8.
Cleaning disignated mopping good team player and good communication skills understanding.
9.
Sklill and knowledge about housekeeping.
10.
Reliability, trustworthy, discreet, attention to detail.
11.
Organized, work under pressure, team player, self strarter.
Question 26 of 26
How would you handle a client who was angry or upset about something?
User-Submitted Answers
1.
Listen to their problem and tell try my best to accomodate them .
2.
I would get my supervisor.
3.
I would ask what the problem is, apologize, and fix the problem.
4.
I would tell them it's not my fault and to talk to the supervisor about it.
5.
Listen to them, let them tell me what is wrong then try to steer them in the correct direction.
6.
I would listen to the client and try and settle the matter.
7.
I will listen to what he or she has to say first without interrupting.I will try to look for a solution that satisfies the customer .
8.
I will leave him for a time and after that I will listen his problem and try to sort out.
9.
I would remain calm and ask what the problem may be to try and find solution to the problem or issue.
10.
Try to emphazise with them and calm them down but still have to follow the rules.
11.
Ask for forgiveness and try to understand he or she wants then l will attack the task.
12.
I would be calm and ask how I can resolve the situation.
13.
Calm them down the best I can and help them.

About Housekeeper

August 18th, 2017

A housekeeper is hired by a private client or a contractor to maintain the cleanliness of a home or property. Requirements may include general cleaning, laundry, washing windows and perhaps food preparation. Some housekeepers live with their clients and work on a full time basis while others are contracted to work on a prearranged schedule.

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