How to Answer: Why is it important to smile at every guest?
Advice and answer examples written specifically for a Host or Hostess job interview.
3. Why is it important to smile at every guest?
How to Answer
Customer service is all about consistency. Smiling at every guest gives restaurants and bars a solid reputation. As a host, you are the first point of contact for customers, so you need to be sure to treat them kindly. Tell the interviewer, "I understand that I'm the first person a customer meets when they walk through the door. It's important that I make a good impression with each person."
Answer Example
"I understand that I'm the first person a customer meets when they walk through the door. It's important that I make a good impression with each person."