How do you handle patients that are characteristically upset, difficult, or resist your care?

How to Answer
Answer Example

Most employers will have their own training and steps to take when given a challenging patient. This is a great time to ask the interviewer what their preference is while giving an example of your own experience. Be sure to avoid complaining about any patients or speaking negatively about any previous employers.

"I have had very few patients resist my care, but when it has happened in the past, I am sure to document any of the events in detail. I always continue to be nice, caring, and empathetic to the patients' situations. If it is very challenging to the point where I cannot properly or safely do my job, I will consult my supervisor. How do you prefer that these types of situations are handled?"

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How to Answer: How do you handle patients that are characteristically upset, difficult, or resist your care?

Advice and answer examples written specifically for a Home Health Aide job interview.

4. How do you handle patients that are characteristically upset, difficult, or resist your care?

How to Answer

Most employers will have their own training and steps to take when given a challenging patient. This is a great time to ask the interviewer what their preference is while giving an example of your own experience. Be sure to avoid complaining about any patients or speaking negatively about any previous employers.

Answer Example

"I have had very few patients resist my care, but when it has happened in the past, I am sure to document any of the events in detail. I always continue to be nice, caring, and empathetic to the patients' situations. If it is very challenging to the point where I cannot properly or safely do my job, I will consult my supervisor. How do you prefer that these types of situations are handled?"

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