How to Answer: How would you define excellent customer service?
Advice and answer examples written specifically for a Grocery Bagger job interview.
22. How would you define excellent customer service?
Why the Interviewer Asks This Question
The hiring manager wants to be sure that you recognize good customer service. Therefore, there will be instances in which you will need to assist customers to their car or engage in friendly conversation.
Written by Luke Duggan on February 4th, 2022
What You Should Say
Describe an example that the manager can visualize happening at their store. Answers should include your willingness to help a customer with a friendly demeanor and attitude and show appreciation.
Written by Luke Duggan on February 4th, 2022
Answer Example
"My definition of excellent customer service is representing the company I work for with a professional and pleasant attitude. For example, in my last role, I was trained to smile at a customer within ten feet and offer a friendly greeting within five feet. I would offer assistance and find a manager if I couldn't help the customer."
Written by Luke Duggan on February 4th, 2022