What approaches do you use in communicating with different people, customers, staff, co-workers, management? How do you know you are communicating effectively?

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Effective communication shows active listening and understanding between both parties. If you use email or text to communicate during office hours, you know you are being effective if your message is clear and your tone comes across the way you intended. Your relationships are one indicator of your effectiveness. Being able to maintain positive relationships at work promote a team environment. The only way for teams to function well is through effective communication. Give an example that gives insight into your work relationships and shows your understanding of what effective communication looks like in the workplace.

"When I delegate responsibilities on my team, I ask my staff if they have the bandwidth to handle the task. I invite them into a discussion to make sure they are clear on expectations and also to let them know I am here to help if they need it. We have a tight group and I set the tone for everyone to feel supported through my language, listening, and then giving them an opportunity to give me feedback."

Anonymous Answer

"I find that I frequently communicate via Slack or instant messaging platforms. However, I'm never afraid to pick up the phone or take someone out to coffee if communication isn't coming off clearly. I like to ensure that my managers, peers, and stakeholders feel comfortable when coming to me."

Rachelle's Feedback

These platforms are all beneficial for ensuring that the right information is communicated to the right people. Mentioning Slack is a good choice, especially if you know that the hiring company uses this tool as well. The interviewer should also appreciate that you're open to in-person conversation and direct phone calls to ensure clarity and understanding.

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How to Answer: What approaches do you use in communicating with different people, customers, staff, co-workers, management? How do you know you are communicating effectively?

Advice and answer examples written specifically for an Event Planner job interview.

25. What approaches do you use in communicating with different people, customers, staff, co-workers, management? How do you know you are communicating effectively?

How to Answer

Effective communication shows active listening and understanding between both parties. If you use email or text to communicate during office hours, you know you are being effective if your message is clear and your tone comes across the way you intended. Your relationships are one indicator of your effectiveness. Being able to maintain positive relationships at work promote a team environment. The only way for teams to function well is through effective communication. Give an example that gives insight into your work relationships and shows your understanding of what effective communication looks like in the workplace.

Written by Ryan Brown on July 21st, 2020

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