How to Answer: Tell me about a time when you had to deal with a difficult client. How did you manage that relationship?
Advice and answer examples written specifically for an Event Planner job interview.
10. Tell me about a time when you had to deal with a difficult client. How did you manage that relationship?
How to Answer
A client can be a challenge for many reasons. They may change their minds so often that you constantly have to change your plan and change directions. They might be a difficult personality to work with, anxious, and calling you constantly. Managing these relationships can take away from the energy you need to prepare for events. Being able to manage your client shows strength and ability to set clear boundaries. Describe how you were able to communicate your needs while balancing the needs of your clients.
Written by Ryan Brown on July 21st, 2020
Answer Example
"My client for a corporate education event was difficult because they were very anxious and constantly wanted to communicate about how things were coming along. After two weeks of this, I called a meeting to show her the plan and our progress. I wanted my client to have confidence in my skills and I wanted her to feel secure that I had everything under control. We set up a weekly meeting and I told her to email me if she had questions and concerns so that I could address them."
Written by Ryan Brown on July 21st, 2020